Le Bon Vin Reviews 

946
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and easy ordering process, highlighting the seamless experience from start to finish. Many people appreciate the excellent service provided, often describing it as first-class and a pleasure to engage with. Reviewers frequently commend the prompt and quick delivery services, with orders often arriving within 24 to 48 hours. Consumers are also very satisfied with the quality and choice of products, noting that items are well-packaged and meet expectations. The overall value and reliability of the company lead many to express their intention to reorder.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on the product, consistently praising the excellent wines available to suit... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, perfect, and... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of placing and paying... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have shopped at Le Bon Vin for many years, they have excellent wines to suit all tastes and price ranges. The staff are very friendly and knowledgeable. Since we have moved away from Sheffield w... See more

Company replied

Rated 5 out of 5 stars

Just used them for the first time ( Sheffield branch ) and I simply cannot fault anything with the process. I placed my order late on Sunday evening and received an email early on Monday saying it h... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied


Company details

  1. #11 of 78 best companies in Wine shop
  2. #5 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #3 of 30 best companies in Beer shop
  4. #8 of 38 best companies in Off Licence
  5. #5 of 20 best companies in Wine wholesaler and importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

946 reviews

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4.9

All reviews

(946)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A mix of Red wine .

The choice and knowledge of wines is 2nd to none.

7 October 2024
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Reply from Le Bon Vin

We are pleased to hear that you are happy with our range of wines and service. We pride ourselves on working with small independent growers whose life and passion it is to make top quality wines. We have worked closely with many of these suppliers for several years as the quality and consistency is second to none. We believe this is reflected in the wine as you drink it. Enjoy.

Rated 5 out of 5 stars

Excellent service

Excellent service arrived on time and bottles were well packed.

1 October 2024
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Reply from Le Bon Vin

Thank you for your 5 star review. We are pleased to hear that you are happy with our service and hope we can be of assistance again in the future.

Rated 5 out of 5 stars

First class service

Ease of website and super quick delivery

27 September 2024
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Reply from Le Bon Vin

Thank you for your 5 star review. We do appreciate your feedback. Enjoy your purchase.

Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery, thank you!

19 September 2024
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Reply from Le Bon Vin

Pleased to hear you are happy with our service. Enjoy your purchase.

Rated 5 out of 5 stars

Great

Very fast delivery thanks Keith Ashton

19 September 2024
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Reply from Le Bon Vin

Hi Keith. Thank you for leaving a 5 star review. We do appreciate your feedback. Enjoy your wines.

Rated 5 out of 5 stars

Love this shop!

Love this shop! They import one of our favourite wines and we've been ordering from them for years. Always a quick delivery in great packaging. I’ve spoken to them on the phone a few times to change orders, and they couldn’t be nicer or more helpful. Highly recommend.

9 September 2024
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Reply from Le Bon Vin

Thank you for your comments. We hope you enjoy your Chablis!

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Really quick delivery.

3 September 2024
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Reply from Le Bon Vin

Thank you for ordering with Le Bon Vin. We hope you enjoy your Whisky and we look forward to helping again in the future.

Rated 5 out of 5 stars

Amazing service.

Amazing service.. fantastic company to buy from & really fast delivery.. they deserve more than a 5 ⭐️

2 September 2024
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Reply from Le Bon Vin

Thanks for your kind comments. We are glad you were happy with our service and we hope you enjoy your bottles of fizz!

Rated 5 out of 5 stars

Very good quality product

Very good quality product, easy to speak to someone and a perfect delivery

13 August 2024
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Reply from Le Bon Vin

Thank you for sharing your recent experience of Le Bon Vin. We hope you are happy with your purchase.

Rated 5 out of 5 stars

Brilliant service

Ordered online at 6pm Sunday, it was delivered before 9am the next morning. Fantastic service. Massive selection. Definitely would recommend.

15 July 2024
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Reply from Le Bon Vin

Hi Tim. We appreciate you taking the time to share your experience of Le Bon Vin and pleased to hear that we exceeded your delivery expectations on this occasion. Enjoy your purchase.

Rated 5 out of 5 stars

Professional

Professional, communication, keeping me up to date with order.

2 July 2024
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Reply from Le Bon Vin

Hi Shelley. Thank you for taking the time to leave a review. We are always pleased to hear that customers are happy with our wines and service. Enjoy your purchase.

Rated 5 out of 5 stars

Was hoping and expecting delivery next…

Was hoping and expecting delivery next day, it came same day. I don’t expect that every time but still a pleasant surprise. Wine outstanding too.

12 July 2024
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Reply from Le Bon Vin

Hi Alex. I’m pleased to hear we exceeded your expectations on this occasion and are enjoying your selection of wine.

Rated 5 out of 5 stars

Birthday gift

I got a friend to help me order this birthday gift on line, it was easier than I thought. From start to finish everything went well, I changed the delivery date to a more suitable day for me, and I was informed when and who would be delivering my item, will definitely be using you again 😊

8 July 2024
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Reply from Le Bon Vin

Hi Sarah. Thank you for taking the time to leave a review. We are pleased to hear that placing your order was straightforward. You are more than welcome to phone and place your order if that is easier for you in the future. We hope the recipient was happy with their gift.

Rated 5 out of 5 stars

Good website.wondered

Good website.
Please to finally locate small New Zealand winemaker.
Excellent and fast delivery with very good customer service.
Pleased I’ve found this wine merchant’s.

8 July 2024
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Reply from Le Bon Vin

We are pleased to hear that you are happy with your Mission Estate wines. They are the oldest winery in New Zealand and we are proud to have been able to stock their wines for many years. Enjoy.

Rated 5 out of 5 stars

Order handled efficiently

Order handled efficiently and the gift was delivered promptly. The courier sent proof of delivery as soon as delivered. Would definitely use again

3 July 2024
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your comments. We hope the recipient enjoys their gift.

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