Le Bon Vin Reviews 

946
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, easy ordering process, and good pricing. Many people highlight the quick and prompt delivery, with orders often arriving within 24 to 48 hours. Reviewers are also very satisfied with the quality of the products, finding them to be exactly as ordered and enjoyable. The overall experience, from placing an order to receiving it, is often described as excellent and hassle-free. Many customers express high satisfaction and a strong likelihood of using the service again for future purchases.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of their... See more

Product

Users describe positive interactions with the product, consistently praising the excellent wines available to... See more

Service

Reviewers mention positive feedback about service, consistently highlighting excellent service from ordering... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of placing and paying for orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have shopped at Le Bon Vin for many years, they have excellent wines to suit all tastes and price ranges. The staff are very friendly and knowledgeable. Since we have moved away from Sheffield w... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied

Rated 5 out of 5 stars

Perfect service, quick delivery, in stock, easy checkout. Just an easy process and what I wanted turned up on time an as expected.

Company replied


Company details

  1. #11 of 77 best companies in Wine shop
  2. #5 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #3 of 30 best companies in Beer shop
  4. #8 of 38 best companies in Off Licence
  5. #5 of 20 best companies in Wine wholesaler and importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

946 reviews

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1-star

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4.9

All reviews

(946)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, top class and friendly business.

10 December 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We hope you enjoyed your wines.

Rated 5 out of 5 stars

Great Service

Quick delivery, as described.
Beautiful wines

4 December 2023
Le Bon Vin logo

Reply from Le Bon Vin

Enjoy your wines. Thank you for your order.

Rated 5 out of 5 stars

All round great experience.

Very easy website to navigate around, parcel arrived very quickly and excellent packaging,no damage at all.
And was able to track my delivery throughout it's journey.
And generous discount too,what's not to like.
Highly recommended,can't wait to order again.
Thank you.

3 December 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your kind comments. It's always great to hear! Thank you for ordering and we look forward to helping again in the future.

Rated 5 out of 5 stars

Super fast delivery

21 November 2023
Le Bon Vin logo

Reply from Le Bon Vin

We try to get orders delivered as quickly as possible and beat the estimates where we can. Thank you for your order.

Rated 5 out of 5 stars

Prompt delivery

I ordered a gift for a well deserving person and the delivery was amazing. The product was just a taken gesture but was well received as expected.

21 November 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We are glad to hear the gift was well received.

Rated 5 out of 5 stars

No hassle online shopping

No hassle online shopping, excellent communication and delivery. Can't fault it, many thanks.

23 November 2023
Le Bon Vin logo

Reply from Le Bon Vin

We look forward to helping again in the future. Thank you for your order.

Rated 5 out of 5 stars

Great web site

Great web site, good selections and had the unusual wine I wanted - Macvin de Jura, Dom Rolet - which was unusual and delicious!!
Many thanks

22 November 2023
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Reply from Le Bon Vin

Thank you for using us again. It's a great wine if unusual. Enjoy!

Rated 4 out of 5 stars

You have a nice product

You have a nice product, that is good quality and vfm.
The website stated next day delivery. But it took 4 days.
Not a big deal normally, but this was a birthday gift, and the suggested delivery timescale wasn't achieved.

3 November 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. Our deliveries are next working day for orders placed before 2pm so an order placed after 2pm on Thursday would be despatched on Friday for delivery on Monday. We are sorry if this was not clear on our delivery details page.

Rated 4 out of 5 stars

All Good

Swift delivery, good communications and safe packaging. Looking forward to trying the wine this weekend

7 November 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We hope you enjoy your wines.

Rated 5 out of 5 stars

Very professional

Very professional. Quick delivery of a safe and secure package. I will definitely use the service again. Top job.

7 November 2023
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Reply from Le Bon Vin

Thank you for your order, enjoy your purchase.

Rated 2 out of 5 stars

Firstly the cider arrived in an…

Firstly the cider arrived in an explosive way as not travelled calmly.
I was told it would arrive 2 days later & it still hasn't arrived 5 days later on 5th November.

30 October 2023
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Reply from Le Bon Vin

We were sorry to hear about your delivery being an issue. As your order was placed on a Thurday Evening it was despatched on the friday making Monday the earliest delivery which was the 6th. Unfortunately this was the earliest delivery possible from the receipt of your order. We hope you enjoyed the French Cidre once it arrived.

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Easy to order. Sent as a gift. It arrived quickly and my brother was very pleased with the wine.

26 October 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We are glad the gift was well received.

Rated 5 out of 5 stars

Great service

Great service. Fantastic choice of quality wines at competitive prices. Bon Vin is the only supplier in the Uk of my favourite wine producer and offers an almost full catalogue of grape varieties. Impressed by the prompt service and rapid delivery. The delivery was safely packaged.

23 October 2023
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Reply from Le Bon Vin

Thank you for your comments. We look forward to assisting again in the future.

Rated 5 out of 5 stars

Impressive service

Impressive service and kept me well informed. Great wine too.

20 October 2023
Le Bon Vin logo

Reply from Le Bon Vin

We are pleased to hear that you are enjoying your purchase. Thank you for choosing Le Bon Vin.

Rated 5 out of 5 stars

Great service!!!!

19 October 2023
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Reply from Le Bon Vin

Thank you for taking the time to share your online experience. We hope we can be of service again in the near future.

Rated 5 out of 5 stars

Very efficient.…

The items that I ordered turned up very fast and in perfect condition. The only complaint for which Le Bon Vin is not responsible is that the courier left the parcel upside down despite it being very clearly marked as fragile and which way up it should be.

18 October 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for using Le Bon Vin. I’m sorry to hear that the carrier was unable to read the instructions on the box! But pleased that it arrived quickly and intact.

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