Leeds Bradford Airport  Reviews 

12,437
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Car park
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(12,437)

1,320 reviews in the last 12 months

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Rated 1 out of 5 stars

A miserable airport.

A miserable airport focussing on maximising profits while making passengers pay. Although refurb is in progress that doesn’t mean staff at the security desks can’t be smart, professional and polite. I have no confidence in them at all. New parts of the terminal are an improvement but not much of one. You still use the same taxi monopoly of rude and inefficient morons. Parking is ok but you pay through the nose for it and dropping people off is ridiculously expensive.

14 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 2 out of 5 stars

We were really disappointed with our…

We were really disappointed with our experience at the Executive Lounge at Leeds Bradford Airport. The lounge was very dirty and poorly maintained, which is not what you expect when paying for an airport lounge.

To make matters worse, the food was cold and unappetising, with the overall standard falling well below what we expected. The whole point of booking an executive lounge is to have a clean, comfortable place to relax before your flight, but unfortunately that simply wasn’t the case.

For the price you pay, I would expect much better standards of cleanliness, food quality and overall service. Sadly, I would not recommend this lounge based on our experience.

17 August 2026
Unprompted review
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Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Easy to book parking; convenience of shuttle bus

Easy to book parking. Shuttle bus arrived within 5 minutes of us getting to the stop and the journey to the airport drop-off was quick. Instructions getting to the car park was clear in the confirmation e-mail and there was good signage directing to the entrance.

13 June 2026
Unprompted review
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Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Baggage delays……

Outward travel was fine and so was the return up until we were waiting to collect our baggage. 1.5hrs waiting.
It took over 1hr even before a representative from Swissport who look after the baggage side of things came to speak with the passengers.
They gave an excuse that a lot of flights had arrived together which wasn’t true. We could see this from the arrivals on the website.
Jet2 flights arriving around the same time were processed quickly, but they employ their own baggage handlers who obviously provide a much more efficient service.
I sent a complaint to the airport who responded promptly but informed as this service was provided by an agent contracted to the airline and not them, they had no control over it.
Whilst they may not have direct control, it is in their interests to do what they can to ensure adequate performance from all service providers and failings such as this will or should be discussed at stakeholder meetings.
If they aren’t addressing this in such a manner then it is just as much a failing on the airport management as it is with Swissports.

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Very quick service

Very quick service. Got my keys straight away. 3 minute walk from our terminal. Was a little expensive at £140 for a week but worth it as they take lots of photos of your car as you go in.

14 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Fantastic Customer Service following unforeseen circumstances

We booked airport parking for £89 for the whole week which we thought was very good value for money. Unfortunately, our car broke down and so we were unable to use the parking and had to pay for Taxi transfers instead. Despite the stressful start to the holiday and added expense, Leeds Bradford Airport agreed to refund us on this occasion considering the circumstances which we really appreciated. We hope to be able to book with you again in the near future. Thank you!

7 August 2026
Unprompted review
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Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

A bit like everything at LBA

A bit like everything at LBA. Crap.

16 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Excellent service simple to use no fuss…

Excellent service simple to use no fuss exactly what you need when travelling. Did exactly what you would hope.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

Inadequate Blue Badge spaces

I paid an exorbitant amount for Premium Short Stay parking hoping I would find a space for a blue badge holder. None available, so I parked where a car par person suggested. I returned to find I had contravened LBA parking regulations. I now await details of contravention costs.

16 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Best airport experience yet.

Did the meet and greet at Leeds Bradford Airport, was so easy and the staff were lovely and so informative its the first time we've done it but will definitely do it again , also did the vip lounge that was brilliant worth every penny , we were so chilled boarding our flight , Leeds Bradford you were amazing....

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Very expensive for poor service

Very expensive for quality of car parking. Parked in overflow gravel dust bowl. Very poor signage for exit

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Easy to find

Easy to find, bus was there when we left the car and also when we returned. Can’t fault the service.

14 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Ease of parking to leave & return with…

Ease of parking to leave & return with small children. Shuttle bus was great, never having to wait long. Perfect for when you have small children & late/early flights

13 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Well signposted

Well signposted, no delays and plenty of spaces.

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Amazing service

Amazing service, so simple to book, just turn up, drive through, drop your keys off and away you fly. On return, clear customs, grab your bags and head back to the collection point, hand in your ticket and get your keys back and drive home. Such a simple, easy process. Brilliant thank you. Oh and the cost of parking is really good too. Staff friendly and so helpful

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Good location

Good location, booking straightforward.

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Great Airport

The people without question. Everyone we came across were professional and kind and looked like they really enjoyed their jobs. Airport was very clean and easily accessible from the long stay car parks.

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Good experience

Very easy to get to meet and greet car park. Staff very helpful. It was very quick and easy to leave your car and get it back. We'll use it again.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

I haven't used this parking in the…

I haven't used this parking in the past. I found friendly staff even at the early hours.
What I can say in truth is that the experience is seamless and I'll be choosing this option each and every time I fly from LBA.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Parking at Leeds Bradford was easy

Parking at Leeds Bradford was easy, booked our parking, arrived 20 minutes early but able to access car park. We were in car park 4 which isn’t finished so is on gravel but not an issue. Collected at the bus stop in minutes and the bus driver lady was so lovely. Same on our return no issues at all.

9 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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