Legend London Reviews 

Customer service was a great experience. Houda was quick and efficient at helping me resolve an issue I had while placing an order

Great company with great products I had a small issue responded in 1 hr and rectified. In my opinion that’s when you know how good a company is and Seemi in customer support was excellent would recommend there clothing and site to anyone !!!!

Lost parcel in transit Kathleen has been great she has delivered 10/10 customer service. Great communication and has sorted the problem.

Excellent quick customer service from Amir which helped to quickly resolve an issue with my order. All round great quality products.

First time ordering from Legend London, what can I say , customer service especially Rachael has been outstanding from start to finish. Could not ask for anymore . Thanks again . I will be returning to buy more .

Fantastic service given

Excellent customer service team!

Great customer service, responds fast and really effective with helping out your problems with your order.

Shoutout to Houda, who helped me a lot with some personal mistakes i made when ordering.

I’m 6ft 1” 13 1/2 stone most T-shirts are a large so ordered large. They were absolutely tiny sent back for a replacement of extra large which cost me £5.50 postage, extra large was hardly any different in size, didn’t want to pay for postage again so kept them. Washed them once now they’re halfway up my stomach would never buy again absolutely awful product

Loved my first pair of hybrid trousers so ordered a second pair they fit fantastic and look amazing

I ordered the wrong size t shirts and was worried about it getting mailed before it could be corrected since it's a weekend and today is Sunday. I reached out to them and I got a message Sunday morning on Instagram from Kathleen and she corrected the order before shipping. She responded in a hour or so after the message. Was great response and news which was great.

Kathrina is an asset to the customer service team, made my query super easy to deal with. Will be back again soon !
Vincent

Houda was really helpful and was able to respond to my query really quickly .
It made a real difference to my experience.

Quality clothing at reasonable prices, customer services spot on

Amazing customer service.

resolved my issue within an hour of me placing my order. cannot fault it and the quality of the products is second to non, my entire wardrobe is Legend now.

I am very pleased with the support I received from customer service. Amir resolved my issue, and he was very helpful. Thank you, Amir.

I was a little worried before ordering, as I had seen some negative reviews, but I really had nothing to worry about.

I ordered two pairs of shorts, one blue and one cream, and my order arrived within just two days. When I opened the package, I noticed that the cream pair had a small mark on them. I emailed customer services, and Rania responded almost immediately, apologised for the issue and quickly resolved the problem.

Apart from the small mark, the shorts are excellent quality and are some of the best I have purchased, even compared with products from well-known high-street brands.

The customer service from Rania was outstanding, and I would definitely recommend Legend to anyone.

If I could give more than 5 stars, I would!

Well, i saw them carpenter jeans at different socials and decided to try them out. At first, i always do a little background check to make sure that my money doesn't go to papa Uganda, and i did saw quite a few negative reviews but most of them are about the delivery time or the return issues. Wich i believe that if you get the size correct and also you have to understand that shipping isnt a quick thing anymore like before. Its busy. You have to keep that in mind. Well, the company seemed legit so i went on and tried out 2 carpenter pants.

So after the order was placed, the communication was really solid. Also a complementary email from the company, wich i appreciated! The company is in the UK and i live in Holland, Amsterdam. I got my pants in less than a week, wich is really quick if you consider all the movements before it gets here. The package felt heavy, i was thinking bro i only ordered 2 pants lol but the quality is really solid. These are definitely not the cheaper kinds of pants. You really feel like you have something in tour hands. Also, the fitting was more than just perfect. They are exactly as how you see them at the socials and thats really rare. Most of the time its wishful thinking but in this case, the guys from LegendLondon absolutely nailed it. You guys got yourself a regular costumer.

I can only recommend you guys to give it a go and see for yourself. I will get back at them as soon as my next payday is dropping on my bank lol.

Great Customer Service

Having received a parcel from Legend London, one item was missing. I sought help via the website and was contacted by Houda. Having explained the situation and apology was given and I was offered either a refund or for the product to be sent to me with no questions asked. No need to negotiate or send pictures etc, trust was afforded to me as the customer and the new item has been sent to me with full tracking details and I look forward to receiving it tomorrow.

Thank you Houda

Great service from this fantastic company, Kathleen was most helpful and extremely efficient