legendURN Reviews 

408
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The keepsake angel urn we ordered exceeded our expectations. The item was well packed and protected in the shipping box and arrived in less than week from when we ordered. We are highly satisfied with... See more

Company replied

Rated 1 out of 5 stars

I expected better quality for what I spent . The picture frame was dollar general quality , very light, generic feel. I spent over $140 for what I feel was just the tiny silver heart that my granddaug... See more

Company replied

Rated 5 out of 5 stars

Arrived on time and the urn was accurately described on the website. They were also easily accessible and highly responsive whenever I emailed them. I recommend using their services for procuring an u... See more

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Rated 5 out of 5 stars

We wanted some extra special for our little girl Pepper (she’s one of our senior cats). Her favorite toy is a stuffed dolphin and this urn will proved a beautiful resting place when the time comes. Th... See more

Company replied

Company details

  1. Shop
  2. also in
  3. Coffin Supplier
  4. Cremation Service
  5. Funeral home
  6. Pet funeral service

Written by the company

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, cremation jewelry, keepsake urns, pet urns, grave decorations, and other remembrance products. We understand that choosing a cremation urn or a piece of cremation jewelry is often done during an emotional time. That is why we focus on clear information, personal service, and carefully selected products that reflect quality, craftsmanship, design, and meaning. Through our work with skilled European artists and craftspeople, we offer both timeless designs and more personalized options. Our goal is to guide customers step by step toward a memorial that feels personal, thoughtful, and right for the person or pet being remembered.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

408 reviews

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4.5

All reviews

(408)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend

Product delivery said 4 weeks, I received it in a little over 1 week. Actual product matched online photos. Great packaging during shipping process.

17 July 2024
Rated 5 out of 5 stars

I'll admit I was a little apprehensive…

I'll admit I was a little apprehensive about buying an urn online, but no other site had anything close to what I wanted, so I decided to proceed with the order. THe ordering process was easy. when my order shiopped, tracking was accurate and when I received the urn it met all of my expectations.

24 June 2024
Rated 5 out of 5 stars

USA purchaser

Being in the USA, at first I was a little hesitant to make such a purchase from overseas BUT after LegendURN responded to all my emails thoughtfully and quickly I knew and trusted LegendURN was the way to go!

11 June 2024
Rated 1 out of 5 stars

Size and Price

I guess I didn't really understand the measurements that were listed about my item... I don't know why you would make an urn (animal) that is SOOOOO SMALL that it in no way can hold even half your animals' ashes, and the price for that small thing was WAY TOO MUCH, I would send it back, but I don't have time for all your stupid requirements for the return. Has to be in original box have to print and fill out form, make sure to pay for insurance to cover the return item cost in case you never receive it, which just tells me your company has had issues in the past with "not receiving" the item and people have complained. When you ship out the items there should be a return form in the box and we shouldn't have to reuse the same box the box it came is was all crushed so why would I wasn't to use that to return item. So im not returning but when someone asked my I will not give you a good review.

15 May 2024
legendURN logo

Reply from legendURN

Dear Mrs Lavare,

Thank you very much for your helpful review.

Fortunately, we communicated via e-mail and solved the issue. Again, we are sorry for the inconvenience caused.

Kind regards,
legendURN
Customerservice, Geeske

Rated 1 out of 5 stars

The product is not functioning its…

The product is not functioning its primary use. The closure does not fit properly causing the bottom to have a curved and not sit stably. I've reached out and received no support with this.

Additionally the shipping time was over 14 days.

14 May 2024
legendURN logo

Reply from legendURN

Dear Mrs Koplin,

Thank you for your review.

We apologize we did not/could not answer your question about this immediately. Fortunately we received the solution from the supplying studio and sent you an email about it. There should be no issue about the closure, just needs a firmly, gentle push extra for secured closing.

Best regards,

Customer service, Geeske
legendURN

Rated 5 out of 5 stars

Thank you for the beautiful elephant…

Thank you for the beautiful elephant pendant. We ordered and received within six business days. The shipping was from FedEx to Canada and was one day behind, but not the fault of anyone, just happens.
My one only issue was I was unaware of the shipping information as it was not provided until I made contact with company, but not a huge issue.
My fault was thinking a necklace was included, but again, my error for not reading correctly. However, the charm is the size as promised in the picture which I appreciate. I also appreciate there was no hidden fees at time of check out or when the pendants arrived at my doorstep.
The elephant will hold my dad's ashes who passed in 2018. He loved elephants and this will be a warm reminder of him. I will wear it with pride and feel him daily with me.
Thank you for helping me keep the memory strong and alive.
Michelle Delios
Canada

3 April 2024
Rated 1 out of 5 stars

I found it impossible to get an idea…

I found it impossible to get an idea about shipping. When I bought the urn I was unaware it was coming from Europe. I ended up buying one domestically because I was afraid it wouldn’t be delivered in time. Now I will attempt to return it.

19 March 2024
legendURN logo

Reply from legendURN

Dear Mr Hochman,

Thank you for taking the time creating this review.

We inform about times of delivery on our website on the productpages. We apoligize as this was not clear for you.

Best regards,

legendURN
Customer service, Geeske

Rated 5 out of 5 stars

Thank you Legend Urns and to the…

Thank you Legend Urns and to the artists that work there. A special thank you to the creator of the Eternal Love Urn that was done for my parents. It is simply stunning and beautiful. Thank you for sharing your gift/ craft.

13 March 2024

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