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Leisuredays Insurance Reviews 

2,543
•
TrustScore 5 out of 5

4.9

Caravan and Motorhome Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally helpful, knowledgeable, and polite throughout all phone calls and inquiries. People truly appreciate the efficient, smooth, and straightforward user experience when setting up their new insurance policies. Consumers also highlight the competitive pricing and thoroughly clear explanations provided by the professional company representatives. However, some customers also noted that prices were not always the lowest available on the market compared to other alternative providers. Some reviewers mentioned that alternative options can sometimes be found cheaper elsewhere for similar policy coverage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting professional handling and helpful... See more

Customer service

People report high satisfaction with customer service, highlighting friendly, knowledgeable, and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and affordable... See more

User experience

Clients share positive opinions on user experience, highlighting a simple and stress-free process. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

More insurance companies should adopt the policies used by leisure days insurance. 100% happy with the service. Not the cheapest on the market but I felt the service provided and my confidence in my... See more

Company replied

Rated 5 out of 5 stars

Hmm, my decision to look into purchasing something other than renting an apartment was after using AI to look at the financial outgoings over ten years. By opting to purchase a static caravan for 12 y... See more

Company replied

Rated 5 out of 5 stars

I needed caravan insurance. I initially spoke to Lindsay for a quotation. The day after I spoke to Nora to take up the cover. After I received the policy details I spoke to a gentleman to clarify o... See more

Company replied

Rated 5 out of 5 stars

Firstly, great to speak direct to a human. Website easy to navigate and get a quote that was competitive. Spoke to a really nice lady who talked me through everything. Even forwarded my certificate to... See more

Company details

  1. #2 of 12 best companies in Caravan and Motorhome Insurance Company
  2. #21 of 227 best companies in Insurance agency
  3. #31 of 177 best companies in Insurance broker
  4. #6 of 139 best companies in Insurance company

About Leisuredays Insurance

Written by the company

Specialist static caravan, holiday lodge, residential park home insurance and more. Great value for money, wide cover & award winning service, with instant quote & buy online.










Specialist leisure home insurance

Written by the company

Highly rated service
Renowned for first class service, you can be certain that your static caravan, holiday lodge, park home or holiday property receives fantastic cover at a great value price! Our specialist team has over 30 years' experience working in the caravan industry, working with over 1,000 UK holiday parks. Our expert Advisers are on hand seven days a week to give you the very best customer experience.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,543)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service and the staff are extremely helpful, highly recommended

1 April 2026
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Reply from Leisuredays Insurance

Thanks for sharing your experience with us

Rated 5 out of 5 stars

5 Star Service

Representative was able to quickly discuss queries and give options making application painless

31 March 2026
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Reply from Leisuredays Insurance

Thanks Stephen

Rated 5 out of 5 stars

Caravan/Lodge Insurance

The lady who helped with our quotation and subsequent decision to choose Leasuredays was very helpful and professional throughout.
In addition,the price and cover seemed very good.

30 March 2026
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Reply from Leisuredays Insurance

Thanks Lesley

Rated 5 out of 5 stars

Great service

Efficient service very helpful and good value

12 April 2025
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Reply from Leisuredays Insurance

Thanks Matt

Rated 1 out of 5 stars

Avoid at all costs this company

Avoid at all costs this company. I suffered total loss of static but they refused to payout in terms of policy. Their underwriters RSA (now Intact) will look at any small print on policy to avoid paying out. Caravanguard asked me to take down this review saying I am a Leisuredays customer but they are in fact sister companies and you are contacted by both. Not happy! you are sorry - See their response how they have washed their hands of the claim blaming the underwriter - do not use these two companies!

23 March 2026
Unprompted review
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Reply from Leisuredays Insurance

We’re sorry you’re not satisfied with the outcome of your claim Peter.
Your complaint about your claim is being dealt with by our underwriters Intact.
Leisuredays is a sister company of Caravan Guard, but our static caravan insurance product sits under the Leisuredays brand, as well as customer reviews about this product.

Rated 5 out of 5 stars

Leisure day’s insurance.Was recommended to yourselves by lavers…

Was recommended to yourselves by lavers caravan park , also previous owner of my static caravan. When making my enquiries for insurance, the lady was polite , helpful, and dealt with my personal needs quickly, professionally,and explained everything to my understanding. I was very happy and confident to know that all my needs were being met and completely comfortable with my policy , Thankyou so much!😁

5 March 2026
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Reply from Leisuredays Insurance

Thanks Dawn

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