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Lending Loop is an online marketplace for Canadians to lend money to growing local businesses.
Richmond Street West 555, M5V 3B1, Toronto, Canada
2.8
3 reviews
Hasn’t replied to negative reviews
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The company is a total scam. They started charging me $1,117 on a loan of $18,500.
I have sent many emails, left messages and registered letters, no reply.
i am in danger of losing a company that I have built for 18 years.
I’m giving it 2 stars because I think the concept of Lending Loop is fantastic, but in terms of customer service and accountability, it is quite poor.
The following error message has remained on my account for several months (yes, months) despite multiple emails, multiple “scheduled appointments” with my representative who has actually no-showed to 2 of them:
You have scheduled a call with your dealing representative. To confirm the time of your call please check your inbox. Click here if you would like to reschedule. In the meantime, manual investing through the marketplace will be disabled.
Perhaps others have had better experiences with their front facing staff. Unfortunately, my personal experience has been quite poor.
I have been lending with them for years. They no longer answer or return my phone calls and I have been trying for months. I cannot access my funds. Their customer service is no longer functional. Stay away. It is dangerous to lend with them. They have basicly stolen my money at this point and don't care. Dangerous to invest with them.
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