Lendio Reviews 

21,882
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive account managers for patiently guiding them smoothly through the entire loan application process. People really appreciate the fast communication, helpful support, and the intuitive digital portal that consistently makes securing business financing straightforward and efficient. Some reviewers were not happy with the funding outcomes, noting that they were ultimately declined after completing paperwork or experienced sudden communication issues. Consumers also felt frustrated by aggressive sales tactics, unhelpful interactions, or not receiving the expected loan amounts despite having strong financial credentials.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast funding and professional... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing representatives as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response_time, highlighting fast turnarounds and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more

Company replied

Rated 5 out of 5 stars

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more

Company replied

Rated 5 out of 5 stars

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more

Company replied

Rated 5 out of 5 stars

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Business development service
  4. Business-to-Business service
  5. Financial advisor
  6. Financial Institution

Written by the company

Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22k reviews

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4.5

All reviews

(21,882)

309 reviews in the last 12 months

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Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience with this company. During the loan process, we were specifically told that after making four weekly payments, we would be able to call and renegotiate the loan into monthly payments. This was a major factor in our decision to move forward.

However, after making the required payments, we were informed that this was not possible. It feels like we were told what we wanted to hear in order to get us to sign the agreement, only to find out later that the promises made during the sales process were not honored.

As a small business owner, I expect transparency, honesty, and clear communication. Unfortunately, that was not my experience. The lack of consistency between what we were told and what actually happened has left us feeling misled and frustrated.

I strongly encourage anyone considering doing business with this company to get every promise in writing and carefully review all terms before signing any agreement.
Communication was frustrating, and obtaining clear answers was much more difficult than it should have been. As a small business owner, I value honesty, transparency, and professionalism, and unfortunately, I did not feel that those standards were met.

I invested a significant amount of time providing documentation and following their instructions, only to end up feeling misled and dissatisfied with the outcome. Based on my experience, I would encourage other business owners to ask detailed questions, carefully review all documents, and explore other lending options before making a decision.

I would not use this company again.

Based on my experience, I would not recommend this company.

19 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Angel, thank you for sharing your concerns. We take feedback about our funding process seriously and are reviewing the details of your file carefully. A member of our team will be in contact with you directly. For immediate questions, please reach our Customer Support team at (855) 853-6548 or customersupport@lendio.com.

Rated 5 out of 5 stars

As someone who is in the scaling phase…

As someone who is in the scaling phase of their business, Lendio is a helpful funding partner. Thank you to Noah and Kyle who walked me through the process and explained all the steps and options. Best of all I did not receive a lot of spam calls and texts from unwanted 3rd party lenders.

17 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

Rated 3 out of 5 stars

That all info to how payment and deduction will be made from accounts to accounts. Was NOt given information on that so I feel like you setting up to failed payments.

Not completely satisfied…. Still waiting on information on when the deductions will begin and where I can view the progress of the payments.

14 June 2026
Lendio logo

Reply from Lendio

We appreciate you sharing this feedback, and we regret that your experience fell short of expectations. Receiving clear information about how and when your payments will be processed is something every customer deserves, and we understand how unsettling it can be to move forward without that clarity.
A member of our team will be reaching out to you directly to help connect you with the right resources and ensure your questions get answered.
If you'd like to connect sooner, our Customer Support team is available at (855) 853-6548 or customersupport@lendio.com, Monday through Friday, 7:00 AM – 7:00 PM MT.

Rated 5 out of 5 stars

Nathan was outstanding from start to…

Nathan was outstanding from start to finish. He took the time to understand my business, my goals, and my situation, and helped me secure a business line of credit that was exactly what I needed through a great lending partner.
What impressed me most was that he didn't treat me like a transaction. He was knowledgeable, professional, patient, and genuinely cared about helping me find the right solution. He made the process personal, took the time to build a relationship, and was always available to answer questions along the way.
Lendio is fortunate to have someone like Nathan representing their company. Great products can be found in many places, but great people are much harder to find.
Nathan, thank you for all your help. I wish you, your wife, and your three little girls much success, happiness, and God's blessings in the years ahead. Highly recommended. ⭐⭐⭐⭐⭐

11 June 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 1 out of 5 stars

BEWARE

BEWARE! A handful of people will call you daily and act like they care about getting you financed but they're all talk and just want your commission. I was all the way until my last day to getting funded and they ghosted us and said they changed their minds. Wasting about 2 weeks of my time. Finally was easily financed with someone FAR more reputable in a matter of days!

5 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your experience, Kevin. Lendio is a financing marketplace that connects small business owners with lending partners, and while we work hard to advocate for the best possible outcome for every customer, final funding decisions rest with our lending partners. We regret that this process fell short of your expectations, and a member of our team will be reaching out directly to discuss your experience. Congratulations on securing financing elsewhere, and we wish you and your business nothing but success. For immediate assistance, please contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com

Rated 5 out of 5 stars

I wished they had 10 stars bc that’s…

I wished they had 10 stars bc that’s what I would give you all 10. Rich was the absolute best. He went out of his way to make sure all my questions and concerns was answered. I really appreciate you..

12 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to leave us a five-star review.

At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.

Rated 5 out of 5 stars

Loan

Got the job done

12 June 2026
Lendio logo

Reply from Lendio

Thanks for sharing your experience and for the 5-star review! We appreciate you!

Rated 4 out of 5 stars

It was quick and easy to set up

It was quick and easy to set up, and really I appreciate the opportunity to help me help others out there.

11 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your experience! We're glad the process felt quick and straightforward. That's exactly what we aim for. It's wonderful to hear you're in a position to support others, and we're proud to play a small part in that. Wishing you continued success!

Rated 5 out of 5 stars

Working with Buddy at Lendio was an…

Working with Buddy at Lendio was an outstanding experience from start to finish. As a first-time business owner, I expected the loan process to be complicated and time-consuming, but Buddy made everything incredibly simple and stress-free.

Unlike other brokers I've worked with, Lendio's financing portal was intuitive and efficient. Uploading documents was quick and seamless, and I was able to easily view and compare multiple funding options in one place without any confusion.

Buddy was responsive, knowledgeable, and kept the process moving every step of the way. What impressed me most was the speed—everything from application to funding was completed in less than 24 hours.

If you're looking for a fast, transparent, and hassle-free business financing experience, I highly recommend Buddy and the team at Lendio. They exceeded my expectations and made securing funding easier than I ever thought possible.

9 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to leave us a five-star review.

At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.

Rated 5 out of 5 stars

Kevin Castano

Kevin Castano, my agent, was amazing and explained everything well. I was funded in 72 hours and everything was smooth. He was informative and provided pros and cons to each option and understood my business flow. Highly recommend

8 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you Brandy for sharing your experience! We are thrilled to have met your business needs. Your kind words inspire us to continue our passion!

Rated 5 out of 5 stars

Devin is a BOSS - 5 STAR

Devin is a BOSS! He reached out to me and worked with me through the entire process. He was very informative, encouraging, and resilient. The application process was quick and easy.

8 June 2026
Unprompted review
Lendio logo

Reply from Lendio

At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

The experience was fast

The experience was fast. He took all my concerns back to the lenders to help get the best deal for my needs.

5 June 2026
Lendio logo

Reply from Lendio

Thank you for taking the time to leave us a five-star review.

Rated 5 out of 5 stars

The communication and knowledge of each…

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of the online remote banking process. But it went well. Look forward to continuing to grow our start up business with lendio and its partners.

31 May 2026
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

I was cautious upon exploring services…

I was cautious upon exploring services here with Lendio but had an excellent experience!! Rich walked me through every step of the way and was very professional. He was very communicative and felt very educated and informed along the way! Highly recommend!

1 June 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience with Rich. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

Rated 5 out of 5 stars

Great communication and willing to get…

Great communication and willing to get the best deal possible.

29 May 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

First time loan

Requesting a first time business loan is intimidating and scary. Hanna went above and beyond to ensure we had every detail laid out and which option was best not just for our industry but also our company itself. If it weren’t for Hanna, I’m not sure it would have gone so smooth.

29 May 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience working with Skyler throughout my loan process. He is extremely knowledgeable, responsive, and professional, making what could have been a stressful experience feel smooth and straightforward. Skyler took the time to answer every question, kept me informed every step of the way, and genuinely cared about helping me find the best solution for my needs.

Not only is he a great loan officer, but he’s an even better person. His honesty, integrity, and commitment to helping others truly set him apart. I highly recommend Skyler to anyone looking for a loan professional they can trust. Thank you, Skyler, for all your hard work and support!

29 May 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

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