Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more
Company replied
The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more
Company replied
Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more
Company replied
Company details
- Non-bank financial service
- Alternative Financial Services
- Business development service
- Business-to-Business service
- Financial advisor
- Financial Institution
Written by the company
Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.
Contact info
4100 N Chapel Ridge Road, Suite 500, 84043, Lehi, United States
- (855) 853-6346
- customersupport@lendio.com
- www.lendio.com
4.5
Excellent
22k reviews
Asks customers to review
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It was a Great experience working with…
It was a Great experience working with them for sure
30 March 2026
Unprompted review
Reply from Lendio
Thanks for sharing your experience and for the 5-star review! We appreciate you!
GREAT WORKING WITH YOU
30 March 2026
Reply from Lendio
At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!
Karel Foy is awesome
Karel Foy is awesome. He was very professional and the process was seamless.
27 March 2026
Reply from Lendio
Thank you for the 5-star review. Your experience matters to us, and we’re inspired to empower business owners every day thanks to feedback like yours. Karel’s professionalism and dedication truly make a difference!
Stay away, Go to any real bank!
You lender account manager will lie to get you to take out a loan. My rep:
Ibi Alabed
Made several promises that he knew he wouldn’t be able to keep. The end result is that I’m stuck with a large loan with high interest and long repayment instead of the more attractive options he told me I would be presented with. Be careful, they will say “policies have change recently” to protect themselves from any false information they will provide you.
1 January 2026
Unprompted review
Reply from Lendio
Brandon, thank you for taking the time to share your feedback. What you've described is not the experience we want for our customers, and we take concerns like yours seriously.
We are conducting a comprehensive internal review of the interactions and documentation associated with your file. Because we want to give this the careful attention it deserves, this review may take a few business days to complete. A member of our team will be reaching out to you directly.
In the meantime, please don't hesitate to contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com.
— The Lendio Team
Top Tier Lender With Awesome Customer Service
If you’re a small business or maybe other bigger lenders turned you down definitely give lendio a shot. From the very beginning our account manager Kayla made sure she was available if she wasn’t she always promptly sent an email letting me know she’ll be reaching out shortly and always did. Answered all questions I had went above and beyond and made sure we weren’t getting ourselves in something we couldn’t handle just yet and I can respect that. She got to understand what our main needs are for the moment and helped in securing our first business loan. Definitely go with Lendio be realistic with your expectations and make sure Kayla is your account specialist. 10/10
24 March 2026
Unprompted review
Reply from Lendio
Thank you for taking the time to share your positive experience! We’re glad to hear Kayla was responsive, transparent, and made sure you felt confident every step of the way.
Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider. We appreciate your recommendation!
lendio to offer better Interest Rate & Longer Terms
lendio could offer better interest rates and longer loan amount, 18 months is not enough.
Their customer service is A+ but can improve in future
like offering 3,4,5 years loans on interest rate under 10% apr.
customer Recommendation
22 March 2026
Reply from Lendio
Thank you so much for taking the time to leave us a review, and for the kind words about our customer service. That truly means a lot to our team!
We completely understand the desire for longer terms and lower interest rates, and we appreciate you sharing that feedback. It's worth noting that Lendio operates as a marketplace, meaning we work with 75+ funding partners to connect you with as many financing options as possible. While we strive to surface the best matches for each customer's unique situation, the specific terms, repayment periods, and interest rates are ultimately set by our individual funders based on their own eligibility criteria.
That said, your feedback is genuinely valuable. We're always working to expand our network and bring even more competitive options to our customers. If you ever want to explore whether any new options have become available for your business, we'd love to help. Please don't hesitate to reach out to our team!
Thank you again for your recommendation. We truly appreciate your support!
Carl Legitime | Loan Specialist
Carl Legitime | Loan Specialist
I expect when discussing business matters. A person should be professional but not this guy he was rude ass hell. literally hung up on me because I didn't choose this company as a lender what is wrong with people these days?
At this point, I’ve decided to move forward with another provider. I’m glad I didn’t do business with this company
23 March 2026
Unprompted review
Reply from Lendio
Hi Patrice,
Thank you for taking the time to share your feedback. We genuinely appreciate it and regret that your experience didn't leave a positive impression.
We hold our team to a high standard of professionalism, and we take concerns like yours seriously. We are reviewing the interaction in question and want to assure you that your feedback will be addressed internally. We wish you and TJKuts all the best, and if your financing needs change down the road, we'd love the opportunity to help. Feel free to reach us at customersupport@lendio.com or 855-853-6548.
— The Lendio Team
Idi was great and helped me to quickly…
Idi was great and helped me to quickly optionally funds to pay for some inventory for my business.He had great follow through, and is a great professional.
I would highly recommend using this service.
The only drawback with Lendio was that I was not able to obtain as much funding as I needed, even though my yearly income is well over 200,000 and I have a great FICA score.
22 March 2026
Reply from Lendio
Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.
Josh was great and helpful in assisting…
Josh was great and helpful in assisting me to get the funds I need for working capital he didn’t stop until he got me it from start to finish he keep great communication until I got the funds thank you very much Josh.
21 March 2026
Reply from Lendio
At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey! We’re glad Josh was able to support you and make a positive impact.
I’m so happy about Connor
I’m so happy about Connor, he’s very professional. I didn’t get what I was looking for at this time but anyway he helped me to continue going forward with my business
19 March 2026
Unprompted review
Reply from Lendio
At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey! We're glad Connor was able to support you with professionalism and help keep you moving forward with your business.
This company is a joke
This company is a joke. I went for a loan to buy a digital copier and they keep trying to push a loan that totaled 25% of what I applied for, don't waste your time. I'm a small business and have good credit and have been in business for over 30 years. Instead they want me to take a 6 month loan of $4k.
12 March 2026
Unprompted review
Reply from Lendio
Thank you for taking the time to share your experience. Helping small businesses find the right financing, not just any financing, is what we strive for. We regret the outcome fell short for you, we understand how frustrating that can be.
We'd welcome the opportunity to look into your concerns directly. Please don't hesitate to reach out to our Customer Support team at customersupport@lendio.com or (855) 853-6548.
— The Lendio Team
Reply from Lendio
Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.
Easy application
Easy application. Quick approval. Ibi Alabed made the process so simple and stress free.
9 March 2026
Unprompted review
Reply from Lendio
We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.
By far the most pleasant experience…
By far the most pleasant experience getting a loan I’ve ever had. Ibi was outstanding. He found multiple opportunities to help get funding for my business and really came through for me in the end. Couldn’t be happier.
10 March 2026
Unprompted review
Reply from Lendio
Thanks for sharing your experience and for the 5-star review! We appreciate you! Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.
I like how quick,fast & explanatory…
I like how quick fast & explanatory everything was. They literally detailed how it all works. It didn’t cost me a Hard Inquiry on my my persona credit file.Which is great cause I’m right in the middle of buying my first home And I need my credit report to not look like I’m searching for funding. The money was deposited into my account fairly quickly. I chose 2-3 business days to my checking account.My account showed it was a pending deposit the night before on the second day of me being approved.Then on the 3rd day by early morning when I awoke up at 9am it was already in my account. I would like to use the funds to build business credit. And hopefully build a relationship. In hopes of relieving greater fund for a cushion line of credit for my health care business.
8 March 2026
Reply from Lendio
Thank you for taking the time to leave us a five-star review.
At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.
Never would I ever work with Lendio…
Never would I ever work with Lendio again. They make promises they don't keep. They recommend companies that are horrible and they basically try to get you to fund your loan so they can get their commission. Be aware.
I will be your point of contact! Yeah right. Need anything? Good luck.
And if they recommend Headway Capital run for your life.
9 March 2026
Unprompted review
Reply from Lendio
Thank you for sharing your feedback, Paul. What you've described is not the standard we hold ourselves to, every customer who works with us deserves clear communication and follow-through. We are conducting an internal review of this matter, and a member of our team will be reaching out directly to address your concerns. If you'd like to connect sooner, please reach out to our Customer Support team at (855) 853-6548 or customersupport@lendio.com.
The Lendio Team
Fast an honest service.
Fast an honest service.
The process was simple. I am glad that I was able to accomplished my goal thanks to a real and sincere lender.
8 March 2026
Reply from Lendio
Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.
Reply from Lendio
Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.
Great job
There was a misunderstanding that was worked through quickly. I would use them again for sure. What we talked about on the phone when originally getting the loan was honored I was confused with Ondeck's platform because it did not show the original deal.
4 February 2026
Unprompted review
Reply from Lendio
Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.
The representative explained the loan…
The representative explained the loan offers very clear. We went through or options 2 times. Based on his recommendation and explanation I went with his choice which seemed to be the best one. It turns out his explanation was incorrect. Got hit with an $1800 charge right away without even using the credit line. My fault for trusting lendio, double check with the actual lender to see if the terms match what lendio states is my advice.
5 March 2026
Unprompted review
Reply from Lendio
Hi Vic,
Thank you for sharing your feedback. The experience you've described is not reflective of the standards we hold ourselves to, and we want to make sure it's addressed.
A member of our team will be reaching out to you directly to review your file and discuss your concerns. If you'd like to connect sooner, please contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com.
We appreciate your patience and the opportunity to look into this.
— The Lendio Team
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