Excellent. New Cutler and Gross frames returned with new gradient prescription lenses, looking amazing. Good customer service and communications when I wanted to tweak my order after placing. J... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This was the second time i've used Lensology. On both occasions they have delivered great lenses at a price that cannot be matched by high street opticians. Easy ordering process and fast delivery... See more
Company replied
Good choice if you need lenses replaced. Had cracked my raybans snd sent them off to lensology using their quote service. They sent out a box, and gave me a price of authentic ray bans or generic lens... See more
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I am a long-term mature customer, who has found they turn round your replacement lens far quicker than the local opticians and better priced too. I have used the postal and personal visits to their la... See more
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Company details
- #14 of 43 best companies in Glasses store
- #5 of 7 best companies in Optical Wholesaler
- #8 of 25 best companies in Optician
- #16 of 48 best companies in Sunglasses shop
Written by the company
Lensology is the UK’s leading specialist for reglazing glasses — fitting new prescription lenses into frames you already own. If your prescription has changed or your lenses are scratched, there’s no need to buy new frames. We offer a cost-effective, expert alternative trusted by thousands across the UK and beyond. While High Street opticians often discourage reglazing to push a new frame sale, we’re built around the opposite philosophy: keep the frames you love, save money, and get better service. Lensology brings together affordable online pricing with the personal, one-to-one care you’d expect from an experienced optician. Every customer speaks directly with an adviser who has real, hands-on optical experience. We’re also the UK leaders in prescription and non-prescription lenses for Meta smart glasses — including Ray-Ban Meta and Oakley Meta — and we ship internationally. For those who prefer a face-to-face visit, our Watford showroom is open for reglazing consultations or browsing our curated designer frames and sunglasses. Premium lenses, great prices, proper customer service. That’s why people choose Lensology.
Why people trust Lensology
Written by the company
- Expert lens fitting, honest pricing, real customer care
- We believe in providing a smarter alternative to buying new glasses. Our team of optical specialists offer personal support, expert advice, and premium lenses at fair prices — all while helping you keep the frames you love.
Contact info
Upper Floor, Wenzel House, Olds Approach, Tolpits Lane, WD18 9AB, Watford, United Kingdom
- 01923940408
- hello@lensology.co.uk
- www.lensology.co.uk
Keep the Frames. Fix the Lenses.
4.8
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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It was an easy experience
It was an easy experience. Delivery was quick and the glasses was lovely.
7 August 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for your fantastic feedback.
We’re pleased the process was easy, delivery was quick, and you’re happy with your new glasses.
We hope to serve you again!
Kind regards,
Barry
Quality Lenses/Glasses
Great friendly, knowledgeable service and Glasses are top notch
No hesitation at all in recommending to friends & colleagues alike....
PS The savings are really are great
5 August 2026
Unprompted review
Reply from Lensology
Hi Andrew,
Thank you for this wonderful review!
We're ecstatic to hear you were so impressed with the friendly, knowledgeable service and the quality of your glasses. It's wonderful to know you'd have no hesitation recommending us to your friends and colleagues.
And we're especially pleased that you noticed the savings too! Providing high-quality lenses and glasses at genuinely competitive prices is exactly what we strive for.
We look forward to helping you again in the future!
Very best,
Barry
After a couple of days with new…
After a couple of days with new prescription varifocals, I am very happy with the quality of work. The lenses transition well and are comfortable to wear. Also, the cost of reglazing of my glasses is incredibly good value compared with the quote from my usual opticians.
14 August 2026
Reply from Lensology
Hi Peter,
Thank you so much for your fabulous review!
We're delighted to hear that, after a couple of days with your new prescription varifocals, you're so happy with the quality of the work. It's wonderful to know the lenses are transitioning well and proving comfortable to wear.
We're also especially pleased that you found the reglazing such great value compared with the quote from your usual optician. Giving customers access to high-quality lenses at a more affordable price is exactly what we strive for.
Thank you for choosing Lensology and for taking the time to share your experience. We look forward to welcoming you back!
Best regards,
Barry
Better than the originals, by far!
Ray-Ban Meta 2 Smart Glasses Review
I bought my Ray-Ban Wayfarer Meta 2 smart glasses directly from Ray-Ban and, overall, I have found them brilliant.
Original Lenses
The only real drawback was the grey transition lenses. In my experience, they barely worked as sunglasses and did not provide the level of tint I expected.
Replacement Lenses
I chose brown transition lenses from Lensology, and the improvement has been very noticeable. The difference is stark: they perform much better in bright conditions and now work extremely well as sunglasses.
Fitting Experience
The replacement lenses were a bit fiddly to fit, but once they were in place, they looked great and transformed the glasses overall.
14 April 2026
Unprompted review
Reply from Lensology
Hi Martin,
Thank you so much for your fantastic review!
We're elated to hear how much of an improvement you’ve found with your new brown Transitions lenses in your Ray-Ban Meta 2 smart glasses. It's fantastic to know they’re performing so much better in bright conditions and giving you the level of tint you were hoping for.
It's wonderful to hear that you've found the replacement lenses such a significant improvement over the originals.
Thank you for choosing Lensology and for taking the time to share such detailed feedback. We truly appreciate your support and hope you enjoy your Meta glasses even more with their new lenses!
Kindest regards,
Barry
Very poor service
I have been trying to order Reglaze My Glasses for months you can't order them online without send your prescription every time I email this to them there website doesn't recognise it and you can't proceed with your order but every time I get a confirmation email saying my perception was added to my account but am still unable to complete my order I sent my glasses then received email saying can't order because they don't have my perception so I phoned and gave them my perception again after about 1 hour I got email saying here is your quote but there is no price quote on the email I think ther left hand doesn't know what there right hand is doing
14 August 2026
Unprompted review
Reply from Lensology
Hi William,
We have an online service for placing an order online which you could have used- You are not obligated to upload any prescription at the time of ordering either.
You had chosen to use our pack request system to send the glasses in for a recommended quotation which we sent you today.
You had emailed over a prescription via a different email address and different order number several months ago. If you ordered via a different email, this would classify you as a different customer file on our database.
We spoke to you today, saved your prescription onto file, sent your quote and now you have decided to leave this review. The email we sent has the link to your quote. You are supposed to open up the link to open the quote so when you say there is no price, this seems an odd conclusion to reach when we have advised otherwise.
In light of what has transpired, we think this reviews seems misplaced which at worst would be a misunderstanding. We have tried calling you to clear this up on top of this but haven't been able to get through to you either. We are trying to help you with this so I sincerely hope you would allow us to do this and reconsider the statement you have put here.
Kind Regards
Neil
Great customer support
The frames i sent to have replacement lenses fitted were sports frames and required variafocal lenses with a mirrored finish, the time frame i was initially quoted was between two and four weeks, this was an issue as i wanted them for a holiday in three weeks time. I hadnt heard anything after two weeks so contacted the help line who arranged for them to be with me the day before my holiday and they even arranged for them to be returned special delivery to ensure i received them in time. Excellent quality lenses and amazing customer service. Thankyou and would highly recommend
14 August 2026
Unprompted review
Reply from Lensology
Hi Paul,
Thank you so much for your wonderful review!
We're delighted to hear that, despite the tighter turnaround required for your sports frames with varifocal mirrored lenses, our team was able to make sure your glasses reached you in time for your holiday.
We completely understand how important it was to have them with you, so we're pleased we could arrange the special delivery to ensure they arrived the day before you travelled. It's wonderful to hear that you're also so happy with the quality of the finished lenses.
We'll be sure to pass your kind words on to the team. Thank you for your generous recommendation and for choosing Lensology! We hope you had a fantastic holiday with your new lenses!
Warm regards,
Barry
First class service and precise lenses
First class service, having tried very many of the others and great vision, the lenses are precisely made.
I would have no hesitation in recommending Lensology.
11 August 2026
Unprompted review
Reply from Lensology
Hi William,
Thank you for your positive feedback.
We’re pleased you experienced first‑class service, great vision, and precisely made lenses, and that you’d recommend us without hesitation.
Always here to help you again!
Very best,
Barry
Excellent service and great…
Excellent service and great communication plus an outstanding end result.
10 August 2026
Reply from Lensology
Hi Don,
Thank you for this fabulous review!
We’re pleased you experienced excellent service, clear communication, and an outstanding result.
We hope to serve you again!
Best regards,
Barry
Reply from Lensology
Hi Simon,
Thank you for this 5-star review!
Great service and fab pricing are exactly what we aim for.
Thanks for recommending Lensology!
Kind regards,
Barry
Reply from Lensology
Hi Paul,
Thank you for your positive feedback.
We’re pleased you found the overall experience excellent.
Always here to serve you again!
Very best,
Barry
Great result...
Good service, glasses came back looking like new. I had the extra clean and service so very happy with the result. The new lenses are Transitions, total cost £130 great value considering Vision Express quoted £200.
My only slight criticism is the delivery time suggests just a couple of days for standard lenses with their fast track service - but they still took 7 days, 10 from post to delivery. Not a problem for me but if you're expecting fast it could be! Overall I'm very happy
NOTE:
following the reply from Barry, I'd suggest you check your own website for accuracy as GEN S grey ULTIMA is listed as 1-3 days
13 August 2026
Reply from Lensology
Hi Grant,
Thank you for taking the time to leave such a detailed review.
We're glad to hear your glasses came back looking like new and that you're very happy with the Transitions lenses and Extra Clean & Service. It's also great to hear you felt they offered excellent value compared with the quote you received from Vision Express.
We appreciate your feedback regarding the turnaround time. Just to clarify, our standard turnaround for single-vision clear ULTIMA lenses in stock is 1–3 working days with our priority service. However, the ULTIMA Transitions lenses you selected have a longer turnaround of 5–6 working days with priority service, as compared to our standard in-stock clear lenses.
We're pleased that the longer turnaround wasn't a problem on this occasion and, most importantly, that you're very happy with the finished glasses.
Thank you again for choosing Lensology and for your recommendation! We look forward to serving you again and hopefully earning the missing one star!
Kind regards,
Barry
I had a really positive experience with Lensology
I had a really positive experience with Lensology. I took in my own frames along with my prescription to have the lenses fitted, and the whole process was so easy and straightforward.
The atmosphere was warm and welcoming, and everyone was friendly, helpful and professional. I was served by Sunny, who was lovely and made me feel completely at ease. Nothing was too much trouble.
The price was fantastic too – I paid around half of what I would have expected to pay at either Boots or Specsavers, which made the experience even better.
I’m really pleased with the service, the finished glasses and the value for money. I would definitely recommend Lensology to anyone looking for friendly service, quality and great prices.
Thank you, Sunny and the Lensology team.
28 July 2026
Unprompted review
Reply from Lensology
Hi Carmen,
Thank you for your fantastic review!
It's so great to hear you had such a positive experience from start to finish. It's fantastic to know you found the whole process easy and straightforward, and that our team made you feel so welcome with their friendly, helpful and professional approach.
We'll be sure to pass your lovely feedback on to Sunny. It's wonderful to hear that he made you feel completely at ease and was able to make the experience so enjoyable. We'll let him know that his kindness and willingness to help made such a difference.
We're also thrilled that you were so pleased with the finished glasses and the value for money, especially with a saving of around 50% compared with Boots or Specsavers.
We look forward to welcoming you back again in the future!
Best regards,
Barry
Exceptional Service
Exceptional Service. I’ve used Lensology on two occasions now. They deglazed my scratched Ray Bans and another pair. Both were total write offs. Their service was quick with informative emails along the way.
Would very highly recommend!
14 August 2026
Unprompted review
Reply from Lensology
Hi Ben,
Thank you so much for your fantastic 5-star review and for choosing Lensology twice!
We're delighted to hear we've been able to bring both your scratched Ray-Bans and your other pair back to life when they had seemed like total write-offs. It's wonderful to know you found the service quick and our email updates informative throughout the process.
Thank you for your continued trust and support. We look forward to serving you again in the future!
Best regards,
Barry
Great dealing with a fantastic overseas…
Great dealing with a fantastic overseas company
10 August 2026
Reply from Lensology
Hi Werner,
Thank you so much for this fabulous review!
We're exhilarated to hear that you had such a positive experience dealing with Lensology from the USA. We take great pride in being a trusted UK lab, providing premium-quality precision lenses for RayBan Meta glasses to customers internationally.
We're especially pleased that your order made the journey from our UK lab to the USA smoothly. With fast, reliable DHL Express shipping, we aim to make ordering from overseas just as easy and seamless as buying locally.
Thank you so much for your kind words. We truly appreciate your support and look forward to helping you again in the future!
Kindest regards,
Barry
Great business
Great business, was cheaper than purchasing new prescription lenses. Plus it repurposed an old frame which I would have otherwise thrown away/recycled. Queries were dealt with quickly, the ordering process was easy and clear to follow. The turn around & shipping was within the outlined timescale. Would use this company again
13 August 2026
Reply from Lensology
Hi Emily,
Thank you so much for your fantastic review!
It's so wonderful to know that you found Lensology to be such a great-value alternative to purchasing new prescription glasses. Glad that our reglazing allowed you to give your existing frame a new lease of life rather than having to throw it away.
We're also pleased that you found the ordering process clear and straightforward, and that your queries were dealt with quickly. It's great to hear your glasses arrived within the outlined turnaround and shipping timescales too.
Thank you for choosing Lensology and for your kind recommendation. We're thrilled to hear you'd use us again and look forward to helping you with your next pair!
Warm regards,
Barry
Reply from Lensology
Hi Daniel,
Thank you for this 5-star review!
We’re pleased you experienced a quick, efficient service at a very reasonable price.
Always here to help you with your next pair!
Very best,
Barry
I can see properly again
Quick service, quick to reply to a query, no complaints , sending second pair to be re glazed
13 August 2026
Reply from Lensology
Hi Steve,
Thank you so much for this fabulous review!
We’re so glad you can see properly again! Thanks for noting our quick service and replies, and we’re ready for your second pair whenever you’re set to send it.
Best regards,
Barry
Great service and very happy
Extremely happy with getting my Randolph engineering aviator sunglasses reglazed. The job they did was amazing, so happy. I will be sending another pair of Randolph engineering aviator sunglasses for reglazing shortly. I highly recommend lensology and will be coming back to them again. Thank you guys
12 August 2026
Reply from Lensology
Hi Zahid,
Thank you so much for your magnificent review!
We're delighted to hear how happy you are with the reglazing of your Randolph Engineering aviator sunglasses. It's wonderful to know you were so impressed with the finished result that you're already planning to send us another pair!
We're thrilled to have earned your trust and become your go-to for reglazing your favourite sunglasses. Thank you for your kind recommendation and for choosing Lensology again.
We look forward to receiving your next pair and helping you give them a new lease of life too!
Warm regards,
Barry
Great online menu of choice of lenses and sending box for postage
Great online menu of requorements
10 August 2026
Unprompted review
Reply from Lensology
Hi Paul,
Thank you for your positive feedback.
We’re pleased you found our online lens selection extensive and the postage box easy to use.
Always here to help you again!
Very best,
Barry
Fantastic
Fantastic! I have Dior sunglasses I wanted to replace really scratched lenses with prescription lenses. I can now wear them again. Pricing was fully transparent and communication was excellent 👍
13 August 2026
Unprompted review
Reply from Lensology
Hi Mel,
Thank you so much for your fantastic 5-star review!
It's great to know that we could give your Dior sunglasses a new lease of life with new prescription lenses. It's wonderful to hear that you can now enjoy wearing them again after the original lenses had become so scratched.
We're also pleased that you found our pricing fully transparent and our communication excellent. Providing a straightforward, high-quality service with no surprises is exactly what we strive for.
Thank you for choosing Lensology and for taking the time to share your experience. Looking forward to helping you again in the future!
Kindest regards,
Barry
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