Leonard Dews Reviews 

198
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The quality of the gemstones at this jewelry store is exceptional. I have used them a few times and would not hesitate to return.

Rated 5 out of 5 stars

It's taken 12 months to decide to purchase my Wolf Cub watch winder from JS at Leonard Dews (Omega watch from here), but again excellent, friendly online service. Delivery 9.30am this morning as promi... See more

Rated 5 out of 5 stars

I've purchased 2 Rolex & 2 Raymond Weil watches from this company but never left a review before . Apologies for being lazy ! The latest watch I bought was during the Covid period so worth a mention t... See more

Rated 5 out of 5 stars

Excellent customer service from the moment we entered the shop. Comfortably seated and offered coffee before any discussion took place. Many thanks to Kirsty for her friendly and professional approac... See more

Company details

  1. Jewellery shop

Information provided by various external sources

With a rich heritage dating back to 1877, Leonard Dews Jewellers has an enviable reputation for the finest diamonds and most exquisite jewellery. Operating as a family business since the 1920s, the award-winning company has an unswerving commitment to the highest standards of quality and customer service. Michael Hyman, managing director of Leonard Dews Jewellers, has won a series of prestigious awards for the company's flagship premises and excellent product range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Watch purchase - Great service

My first time purchasing from this company.
The watch was the best price I could find after a lengthy search. Customer service was excellent. The item was delivered on time, gift wrapped etc.. The level of services was exactly as described by previous posters.
I will certainly check out these guys for my future purchases.

27 May 2022
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. Attila has an amazing knowledge of the watches he sells and he went above and beyond to make sure that I had an amazing buying experience. Cannot recommend enough. First Class.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

The Leonard Dews team we’re extremely…

The Leonard Dews team we’re extremely helpful and for-filled my exact request and requirements in purchasing a watch, The item was delivered on time and even gift wrapped with chocolates! Would definitely recommend and very much Trust all the team and excellent attentive customer service. Thank you

17 May 2022
Rated 5 out of 5 stars

Fantastic Jeweller’s

Crystal was so helpful when we popped into buy my bracelet whilst we were on holiday. Lovely jewellers nothing was too much trouble. We have promised ourselves another visit to Leonard Dews when we go to Blackpool in the near future.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Gucci Necklace

I was so happy with my purchase, very beautiful necklace at a good price. The staff is very nice and helpful. Happy with the service and would recommend Leonard Dews to my family and friends.

18 March 2022
Rated 5 out of 5 stars

If there were 6 stars!!!

If there were 6 stars, I would choose that. Samantha has been so helpful. The watch arrived next day, well packaged, wrapped and with thank you handwritten note. The communication was great, the watch great at the best price online. Definitely recommend Leonard Dews to anyone!

10 March 2022
Rated 5 out of 5 stars

Great service

Great service, price and product. Very helpful on the phone and did exactly what they promised. Thanks

3 March 2022
Rated 5 out of 5 stars

Ordered wrong size bracelet

I purchased a bracelet for my daughter's 21st birthday and i had ordered the wrong size. I contacted customer services and they put me in touch with Samatha. She was very helpful and told me to send it back and they would exchange the bracelet. I sent it back on Monday the 21st Feb and the replacement bracelet was with me on the 23rd Feb.The service was exceptional.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

I bought a Tag Heur watch from the…

I bought a Tag Heur watch from the Blackpool shop. The service was 1st class, the staff were really lovely and helpful especially Emma and Samantha. Not just that but the beautiful way they wrapped up the watch and put chocolates in the bag as well - such a lovely touch. Would definitely recommend this shop! Fantastic!

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Purchased a Tag Heuer and Samantha has been very helpful.

Would use this company again in the future
5 stars

13 January 2022

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