Let Property Reviews 

2,110
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining every single detail of the property sales process. Consumers also appreciate the extremely prompt responses, professional guidance, and wonderfully smooth communication provided throughout their entire property buying or selling journey. However, some reviewers were not happy with the persistent follow-up calls and felt quite pressured during their financial negotiations. A few other people also felt that unexpected communication delays, a complete lack of timely updates, and missing information made their overall experience significantly less smooth.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and knowledgeable interactions.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful, polite,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, quick,... See more

User experience

People report positive experiences with user experience, highlighting helpful and knowledgeable personnel who... See more

Response time

Clients share positive opinions on response_time, praising the prompt and helpful communication from the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,110)

1,311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aiofe has been really helpful and sent…

Aiofe has been really helpful and sent me the details regularly

3 August 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Alan,

We’re so pleased to hear that you had a great experience! Thank you for your kind words and for trusting us with your property needs. Your satisfaction is our top priority, and we’re here whenever you need us.

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

Professional, reassuring and helpful

Aoife was very professional, knowledgeable and reassuring. She was proactive in finding properties that met our criteria and helpful in explaining the circumstances and details of the property we were interested in.

22 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Nicola,

We really appreciate your positive feedback! It’s great to hear that our service exceeded your expectations. Thank you for choosing Let Property, and we’re excited to work with you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

The service was very professional quick…

The service was very professional quick and to the point. Communication was great at each step of the process.

2 August 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Kamal,

Your positive feedback is much appreciated! We’re glad we could provide the support you needed and that you had a smooth experience with us. Thank you for your trust, and we’re here for you anytime.

Kind regards,
Let Property Service Team

Rated 4 out of 5 stars

Initial contact was informative…

Initial contact was informative everything explained After home report was done Sales team made contact next stage was very smooth and sale put on Internet promptly Now had couple conversations with sales who said will keep me posted regularly 👍

26 June 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mrs H Munro,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 4 out of 5 stars

Let Property’s agent Aliani Nunez…

Let Property’s agent Aliani Nunez contacted me.
She was very pleasant and knowledgeable and communicated very well.
She is a great Ambassador for their company.

5 August 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mr Smith,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 4 out of 5 stars

Great communication and proactiveness

Nathan provided all the required information for the sale of my property. He was very proactive and keen to list property on the market. Unfortunately, I could not proceed with it as I had an offer through a different agent.

15 May 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Deepak,

We’re so pleased to hear that you had a great experience! Thank you for your kind words and for trusting us with your property needs. Your satisfaction is our top priority, and we’re here whenever you need us.

Best regards,
Let Property Service Team

Rated 1 out of 5 stars

"I would think twice before deciding to…

"I would think twice before deciding to deal with Let Property Agency for two reasons. First, you must pay a £3,000 buyer's premium deposit just to start the process. When I asked to view a property, I was told it was not possible due to high demand, so I had to pay blindly. Now, I have to go through a stressful legal process to get my refund. This is an honest warning, you can decide if you want to deal with them

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Michael Parr has been excellent at helping me decide in using Let Property. Michael explained that he could not guarantee that my property would be accepted. Michael made the process much easier.

4 August 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Customer,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Great experience very helpful

Great experience very helpful

8 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Nerys,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Had a good experience and the personnel…

Had a good experience and the personnel was calm when speaking with me. Good indebth explanation.

29 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Customer,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

I’ve worked with Cameron and Alexander

I’ve worked with Cameron and Alexander, both been incredibly helpful and knowledgeable. They work quickly and are very good at there job

5 August 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Archie,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Helpful and polite

Helpful and polite, prompt reply to my enquiry, explaining every thing in detail

28 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Gina,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Very good ..

5 August 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Danjel,

Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Staff service very good

31 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Peter,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Freddie Power

Freddie Power was very helpful and knowledgeable and understood my situation.

28 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Keith,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

I am happy with Marcus he was friendly…

I am happy with Marcus he was friendly easy to talk to and very competent and knowledgeable about certain problems that arose

22 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Scott,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Great service

Great service, help with understanding very quickly.

27 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Arran,

Your glowing review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Detailed explanation

Detailed explanation

27 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ijeoma,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Very pleasant and informative…

Very pleasant and informative experience, thank you Colin

14 May 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Colin,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Jordan was friendly

Jordan was friendly, and professsional. He has the knowledge and capacity as a salesman.

22 July 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Joanna,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

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