The test was easy. The results came quickly. Unfortunately, the results weren't as helpful as I had hoped. It seems it’s a no or maybe. Maybe I should not have expected more than that. But if you’re t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really appreciated how fast i got the results. I was content with the data I guess I just thought there'd be a little bit more to the results...I didnt realize it would be just one data element.... See more
Company replied
The company did everything they said they would, and did it very quickly. The only not -so-great is the collection process. It was difficult due to the of the amount of blood needed for my test and ve... See more
Company replied
Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit on... See more
Company replied
Company details
Information provided by various external sources
LetsGetChecked allows customers to access laboratory testing from the privacy of home. The convenient and confidential solution to getting checked online.
Contact info
330 West 38th Street #405, NY 10018, New York, United States
- +1 929 376 0056
- support@letsgetchecked.com
- www.letsgetchecked.com
4.4
Excellent
19k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from LetsGetChecked
Hi Kenji
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Quick results and straightforward process
Results came in extremely fast, the whole process was very straightforward and all the details around sample collection were very clear. I had an issue with shipping and they were very quick to resolve it and help me. Would highly recommend!
10 September 2025
Reply from LetsGetChecked
Hi Faustina
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Convenient at-home Testing
Easy instructions, convenience of at-home testing and quick results
6 September 2025
Reply from LetsGetChecked
Hi Steven
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Easy to contact help when needed
I was able to talk to someone quickly when I had any questions and needed help. Their advice helped make the procedure successful. Thank you.
5 September 2025
Reply from LetsGetChecked
Hi Heather
We are very happy to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we appreciate this feedback.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
I want to express my satisfaction with…your service
I want to express my satisfaction with your service. My kit was delivered promptly within a few days. I appreciated the reminders to activate the kit. Your company maintained excellent communication throughout the entire process, and all instructions were clear and easy to follow. I was promptly alerted via email when my results were ready. I will gladly recommend your services to my friends and family.
4 September 2025
Reply from LetsGetChecked
Hi Esther
We are very happy to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we appreciate this feedback.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Very easy to follow instructions and…
Very easy to follow instructions and fast results.
4 September 2025
Reply from LetsGetChecked
Hi Jessica
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Fast turnaround results
Easy, simple, good value and very fast turnaround for results.
4 September 2025
Reply from LetsGetChecked
Hi Steven
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Great service
27 August 2025
Reply from LetsGetChecked
Hi Joseph
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Simple to use the kit which I posted…
Simple to use the kit which I posted Tuesday and the results came in the following day through their app.
28 August 2025
Reply from LetsGetChecked
Hi Nick
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Simple and quick results
21 August 2025
Reply from LetsGetChecked
Hi Marc
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
I have been using
I have been using, let's get checked for many, many years.And I love the service and quality of the lab results.It's nice to be able to check my labs from time to time on my own
21 August 2025
Reply from LetsGetChecked
Hi Theresa
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi Lisa
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Easy and helpful
20 August 2025
Reply from LetsGetChecked
Hi Michael
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi Amy
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Got my results super fast and they were…
Got my results super fast and they were explained very well!
14 August 2025
Reply from LetsGetChecked
Hi Adria
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Rapid response and easy directions
Easy to follow instructions and a rapid response make me totally recommend this for everyone else.
13 August 2025
Reply from LetsGetChecked
Hi Diana
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Brilliant Service
Amazingly fast response time. Results arrived the day after I posted my sample.
Also, when I had an issue with kit activation, the agent I spoke to was so kind and understanding even though the fault was my own. Unbelievable service - I’m very impressed.
6 August 2025
Reply from LetsGetChecked
Hi Hilary
We are very happy to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we appreciate this feedback.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Easy to use.
26 July 2025
Reply from LetsGetChecked
Hi Michael
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Had a little difficulty
I took two tests, both required finger prick blood samples. I had a very difficult time getting enough blood to fill the vials, it seemed like the lancets were very small and I ended up pricking myself about 6 times to get a proper sample. Additionally, my better half (who is a pharmacologist by trade) thought it was strange that I needed to provide liquid blood samples when all of the things I was testing for could be done with a dry blood swab. All of that said, the turnaround time was very quick! I sent the samples out on Thursday morning and I got the results for one back Friday and the other the following Monday.
26 July 2025
Reply from LetsGetChecked
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi Eddie
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.