LetsGetChecked Reviews 

18,829
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the testing process is straightforward, exceptionally fast, and delivers results remarkably quickly right after mailing the samples. People also deeply appreciate the clear, easy-to-follow instructions and the incredible convenience of completing health checks smoothly from the comfort of home. Some reviewers were not happy with the physical collection process, noting that the included lancets made it quite difficult and tricky to gather enough blood for testing. A few consumers explained that they had to use multiple lancets or alternative tools to successfully complete the required sample drops.

What people talk about most

User experience

Users describe satisfaction with user experience, highlighting the timeliness and ease of use. Reviewers... See more

Response time

Clients share ambiguous opinions on response_time. Many consumers report extremely fast turnaround times,... See more

Product

People report ambiguous experiences with product, noting both helpful aspects and significant drawbacks. Some... See more

Service

Customers consistently note ambiguous experiences with service, highlighting a sharp divide in their... See more

Instructions

Reviewers highlight positive aspects of instructions, finding them clear, thorough, and very easy to follow.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The test was easy. The results came quickly. Unfortunately, the results weren't as helpful as I had hoped. It seems it’s a no or maybe. Maybe I should not have expected more than that. But if you’re t... See more

Company replied

Rated 4 out of 5 stars

I really appreciated how fast i got the results. I was content with the data I guess I just thought there'd be a little bit more to the results...I didnt realize it would be just one data element.... See more

Company replied

Rated 4 out of 5 stars

The company did everything they said they would, and did it very quickly. The only not -so-great is the collection process. It was difficult due to the of the amount of blood needed for my test and ve... See more

Company replied

Rated 5 out of 5 stars

Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit on... See more

Company replied


Company details

  1. Pharmacy

Information provided by various external sources

LetsGetChecked allows customers to access laboratory testing from the privacy of home. The convenient and confidential solution to getting checked online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

19k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(18,829)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick purchase delivery

Quick purchase delivery, Quick shipment to lab and Quick results!

26 June 2025
LetsGetChecked logo

Reply from LetsGetChecked

Hi Bruce

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Easy

Easy, fast and discreet

24 June 2025
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Reply from LetsGetChecked

Hi there

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Very high quality product

Very high quality product! Highly recommend to anyone who needs testing done.

25 June 2025
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Reply from LetsGetChecked

Hi Chester

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 3 out of 5 stars

Test results

First was the ease of purchase was ok . Then u mailed it through the usps.. and they are a joke. Lol. It got lost a 2 day item took over 6 to 8 days to get here.. I called ur company they sent out a new one and it Best the original order by 2 days... go u.p.s.
Kit was straight forward.. and shipping back thru u.p.s. perfect.. test results sent thru email.. ok.. now I got results.. ur company should have called and helped guide where to go now... I guess I got to go to Mr Dr. To find out.

24 June 2025
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Reply from LetsGetChecked

Hi David

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Great experience

Clear instructions, fast results, very helpful and knowledgeable staff. Overall great experience.

19 June 2025
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Reply from LetsGetChecked

Hi there

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Quick results

They were very timely with giving my results.

19 June 2025
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Reply from LetsGetChecked

Hi Ethan

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Easy service to use

Easy service to use. Wanted to do the bowel screen as we have a family history. Results were back quickly. Can only assume theres no issue if you're told that so im happy enough.

19 June 2025
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Reply from LetsGetChecked

Hi Jackie

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 1 out of 5 stars

Don't waste your money

Don't waste your money! Both times I did the lipids test, it came back inconclusive due to coagulation. I wanted to find out my LDL level and did everything exactly according to the packet. Very frustrating and a waste of time and money.

10 June 2025
Unprompted review
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Reply from LetsGetChecked

Hi Pam

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars
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Reply from LetsGetChecked

Hi Frank

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

I got my kit quickly

I got my kit quickly, and the instructions on how to use it could not have been clearer.My results were amazingly fast, and I was able to get good information quickly from your clinician on how to read the results.

10 June 2025
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Reply from LetsGetChecked

Hi Janice

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Fast shipping

Fast shipping, and I got my results fast as well.

14 June 2025
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Reply from LetsGetChecked

Hi Corinna

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Exceptional product and quick turnaround

Outstanding product and quick turnaround time for results. I have completed two full thyroid panel tests. The ease of use, along with the follow up by the nurses if need be, is excellent. Highly recommend !

11 June 2025
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Reply from LetsGetChecked

Hi there

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 4 out of 5 stars

Cannot fault anything with the process…

Cannot fault anything with the process except when it comes to getting a receipt. You have to request it separately and then have to wait up to 30 days for it. To me you should receive this as soon as the payment is made.

16 May 2025
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Reply from LetsGetChecked

Hi Mark

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 1 out of 5 stars

No Results Visible

I keep clicking on YOUR RESULTS ARE AVAILABLE and I get sent to a safari page that can't open. I can't see my results and I don't know how to access them without being blocked. Nobody called to review my lab results so basically $149 later I still have no clue.

7 June 2025
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Reply from LetsGetChecked

Hi Andrea

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

The hardest part was getting my blood…

The hardest part was getting my blood to flow, but instructions were thorough, and after dropping the package at UPS, everything went very fast. Communication with the lab was efficient, and once I had my results, communication with the medical professional explained the results and answered any of my questions. Easy, fast and thorough!

3 June 2025
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Reply from LetsGetChecked

Hi Sheila

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Great reliable and quick service and…

Great reliable and quick service and results without having to visit a doctor. We use the bowel screening annually.

6 June 2025
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Reply from LetsGetChecked

Hi Ainsley

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Very quick service and helpful to have…

Very quick service and helpful to have follow up call to chat about the results.

5 June 2025
LetsGetChecked logo

Reply from LetsGetChecked

Hi Louise

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Very prompt

I have auto delivery and it always comes right on time. My results always come back 30 hours later which is nice because I'm always a nervous wreck waiting for labs.

4 June 2025
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Reply from LetsGetChecked

Hi Kathryn

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Professional and efficient

I have used the service several times over the past few years and would not hesitate to recommend the company. They are both professional and efficient and the procedure is simple and straightforward.

4 June 2025
LetsGetChecked logo

Reply from LetsGetChecked

Hi David

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Results were quick and confidential.

The turn around time between my test being submitted and my results being available was very quick.

4 June 2025
LetsGetChecked logo

Reply from LetsGetChecked

Hi Devin

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email emily.ryan@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

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