Have used LetsGo2 for a number of years. 2 days before they went into liquidation they took all of my money for a 2 week wedding anniversary holiday to Dubai and the Maldives and did not pass on that... See more
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See what reviewers are saying
We had used Letsgo2 three times to Dubai (including this holiday). Before now they were excellent, but half way through this holiday we got a call from reception, saying that Letsgo2 had not paid for... See more
Have gone through letsgo2 for our last two holidays to Ras al Khaimah. On each occasion adviser has been helpful and patient when giving and obtaining necessary details. Both hotels lived up to their... See more
Used to be cheap - now gone expensive. I used to use these as my preferred holiday supplier however they appear to now be extortionate in comparison to the new Dubai holiday sites. I even managed... See more
Company details
Written by the company
letsgo2 is part of the larger Ickenham Travel Group. This was founded by our current CEO, Peter, almost 50 years ago. It all started with one traditional travel agency on Ickenham high street. By 2005, letsgo2.com was launched and we transitioned from bricks-and-mortar to a solely online shopfront. The website is supported by a team of well-travelled experts (half of whom have been working here for at least 10 years) who are always at the end of the phone to answer your questions and offer advice. Over time, we've built relationships directly with airline and accommodation partners to obtain exclusive discounts, free room upgrades, and a whole heap of extras. You’ll find our pricing very competitive, with genuine prices on the website; there are no hidden fees or unexpected extras.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- 02083292600
- sales@letsgo2.com
- www.letsgo2.com
2.5
Poor
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Great company - always book with them quick reponses and always helpful!
23 October 2019
Unprompted review
Excellent holiday website
Excellent holiday website. Our trip was quick and easy to book. Staff are efficient and courteous. They booked airport transfers for us. A fabulous all inclusive trip to Mauritius at a great price. Would use letsgo2 again.
22 October 2019
Unprompted review
Response
Response, knowledge, great customer service and value, what more do you want............. a professional and reliable service you can count on
22 October 2019
Unprompted review
Great selection of Holidays
Great selection of Holidays, great prices, fantastic service and staff, would highly recommended
22 October 2019
Unprompted review
It’s very refreshing to actually talk…
It’s very refreshing to actually talk to a specialist on the phone to arrange holidays
22 October 2019
Unprompted review
Straight forward and easy to deal with.
Straight forward and easy to deal with.
Used them to book holidays with in the Middle East, without any problems.
22 October 2019
Unprompted review
Satisfied Customer
Once again we had an amazing holiday , everything went ahead with no problems at all , will be using let’s go 2 again in the near future.
21 October 2019
Unprompted review
Great call back followed by an easy…
Great call back followed by an easy booking experience. Friendly and professional they achieved everything I asked of them and more
21 October 2019
Unprompted review
Excellent customer
Excellent customer service from LetsGo2, nice website to use for a holiday quote, I then made the final booking over the telephone. We received all the paperwork the following day and flew off on holiday 2 days later.
21 October 2019
Unprompted review
Brilliant
Brilliant. very well organised ,airport pick up a d drop off very good
21 October 2019
Unprompted review
Brilliant service and Customer support.
Brilliant service and Customer support.
We had a death in the family and weren't able to make our holiday dates. Letsgo2 were great and their help and advise was brilliant. We got to go at a later date and had a excellent holiday.
Last 3 trips to the Emirates have been through LG2, their price and customer service is Impressive.
21 October 2019
Unprompted review
All went to plan and we thoroughly…
All went to plan and we thoroughly enjoyed the holiday
21 October 2019
Unprompted review
I’ve used Let’s Go 2 for my last 4…
I’ve used Let’s Go 2 for my last 4 holidays. Extremely competitive but most importantly competent staff. Have recommended them to friends and colleagues.
21 October 2019
Unprompted review
Good service all round info on booking…
Good service all round info on booking matched what we got. All paperwork and requests carried out with fast efficent service
Would like customer support to be open at weekend but that's only a comment
21 October 2019
Unprompted review
Very good company used two years on the…
Very good company used two years on the trot, everything on time never had one problem with the booking.
Helpful on the phone never had to wait for ring backs. All in all VG
21 October 2019
Unprompted review
Holiday experience
All aspects of booking a holiday was taken into consideration in a very friendly and helpful way.
21 October 2019
Unprompted review
Perfect In Every Way
We are almost at the end of our multi centre trip to Malaysia and Dubai and have been extremely impressed with the organisation, personalised and communication from letsgo2. Caroline Moore organized our trip and was so patient with us changing our minds over destinations and dates all the time and ended up giving us a first class and reliable experience. Couldn't recommend highly enough.planning our next trip and will definitely be using letsgo2 again.
25 September 2019
Unprompted review
Reply from letsgo2
Hi Amanda, delighted to hear your feedback! Thank you so much for your kind comments, I will pass them on to Caroline. We're really pleased to hear you've enjoyed your multi-centre trip and that all the arrangements fell into place as expected. We look forward to helping you with more adventures in the future! Warm regards, Laura at letsgo2
Excellent booking and communication
1 September 2019
Unprompted review
Reply from letsgo2
Hi there, thank for you taking the time to write this review for us. I'm pleased to hear you found the booking process and communication excellent. Happy travels! Warm regards, Laura at letsgo2
I always use Letsgo2 for my luxury…
I always use Letsgo2 for my luxury holidays! Professional customer service with good deals.
30 August 2019
Unprompted review
Reply from letsgo2
Hi there, thank you for leaving this positive review for us! We look forward to helping you with more holidays in the future. Warm regards, Laura at letsgo2
Great value and service from Letsgo2
28 August 2019
Unprompted review
Reply from letsgo2
Hi Sharon, thanks so much for giving us a five-star rating for service. We hope to help you arrange more holidays in the future! Warm regards, Laura at letsgo2
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