Let's go baby® Reviews 93

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolute 5 star experience!!! Vera is incredible. Communication was excellent at all times. We rented a number of baby items for our trip to Lisbon including bed-side crib, all looked like new and ser... See more

Rated 5 out of 5 stars

Taking our two young children on their first international trip—from the U.S. to Portugal—came with plenty of stress and logistics! Thankfully, I found Vera and Let’s Go Baby while researching... See more

Rated 5 out of 5 stars

Let's Go Baby is an absolutely fantastic service! I was nervous about travelling with our 10mo old and was getting anxious about all the stuff we were planning to bring (e.g., stroller, pack n' play,... See more

Rated 5 out of 5 stars

I’d like to thank Vera for being so helpful; everything went smoothly, from booking the stroller right through to the final collection. Being able to communicate with her via WhatsApp made the whol... See more

Company details

  1. Baby shop

Written by the company

Let’s go baby specializes in baby gear rental in Lisbon and family concierge services across Portugal. Since 2018, we've provided high-quality, safety-checked baby equipment and personalized solutions like airport transfers with car seats, private drivers, babysitting, and grocery delivery. Travel light and stress-free with Let’s go baby, your trusted partner for family travel in Portugal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Taking our two young children on their…

Taking our two young children on their first international trip—from the U.S. to Portugal—came with plenty of stress and logistics! Thankfully, I found Vera and Let’s Go Baby while researching the best way to travel with two children who had different car seat needs.

Vera was incredibly responsive, knowledgeable, and reliable from start to finish. She helped coordinate airport transportation for our group of seven, including both children, and made the entire process seamless. We were also able to rent car seats directly through her website, where I could choose the exact seats I wanted for our rental car. The pickup and drop-off process was simple and efficient.

Having access to high-quality, well-maintained car seats gave me tremendous peace of mind. As a parent, it was reassuring to know my children would be traveling in seats that were appropriate for them and in excellent condition—something that isn’t always guaranteed when renting through a car rental company.

Vera went above and beyond, even helping arrange last-minute transportation for another member of our group whose flight plans changed unexpectedly.

I truly can’t say enough good things about Let’s Go Baby and the service Vera provides. She made traveling with young children so much easier and less stressful. I highly recommend Let’s Go Baby to any family traveling in Portugal. Thank you, Vera!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolute 5 star experience!!

Absolute 5 star experience!!! Vera is incredible. Communication was excellent at all times. We rented a number of baby items for our trip to Lisbon including bed-side crib, all looked like new and served us very well. Vera met us at the airport and was there again to collect. Couldn’t recommend highly enough!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Let's Go Baby is 10/10!

Let's Go Baby is an absolutely fantastic service! I was nervous about travelling with our 10mo old and was getting anxious about all the stuff we were planning to bring (e.g., stroller, pack n' play, high chair, travel backpack etc.). While doing some pre-trip planning, I stumbled upon Let's Go Baby and I was floored by how convenient and easy they made the entire process. Not only could we rent everything there and forgo the packing fiasco, they picked up our whole party from the airport with a car seat already installed and ready for us. They even coordinated a meet up at the airport on our way home to grab all the rental equipment so we didn't have to go an inch out of our way. I cannot recommend them (and our lovely agent, Vera) enough!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience with…

We had a very positive experience with the stroller we rented during our stay in Lisbon.
The communication was perfect from beginning to end, and both the pick-up and drop-off process were very easy and convenient.
Vera is an incredibly kind person who truly cares about families. She regularly checked in to make sure everything was going well, asked if the stroller suited our baby and if he was comfortable in it.
I highly recommend this service without hesitation. Thank you again for your kindness and professionalism!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and truly caring for families ✨

I’ve had the pleasure of knowing Vera and following her work for years, and I can honestly say she truly cares about the families she helps.
Her attention to detail, professionalism and dedication are reflected in every part of her business — from the quality and cleanliness of the baby equipment to the excellent communication and customer service she provides.
Many travelling families look for reliability and peace of mind when renting baby gear, and Vera offers exactly that. She is always kind, responsive and genuinely committed to giving parents the best possible experience during their trip.
I would highly recommend her services to any family visiting Lisbon. You can immediately see the passion and care she puts into everything she does

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Vera was so kind and helpful! She helped us with our stroller rental in both Porto and Lisbon. She made the process so easy from start to finish, was incredibly communicative, flexible, and the strollers were both in excellent condition. I am grateful for her help and would highly recommend!!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

Vera and Pedro were absolutely wonderful from start to finish. Vera was communicative and understanding, and even helped us with other parts of our trip (like navigating Lisbon airport). Pedro was so friendly and helpful. They understood that timelines can go out the window with travel and a baby. I couldn't recommend Let's go baby highly enough!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Baby Car Seat Rental Service – Highly Recommend Let’s Go Baby!

Excellent experience with Let’s Go Baby! We rented 3 baby car seats and everything went perfectly. Very professional, fast and trustworthy service. The seats were in excellent condition, clean and safe. The customer service was very friendly and helpful from the very first contact. I don’t remember ever receiving such a good service as the one from Let’s Go Baby — if I could, I would give much more than 5 stars. I definitely recommend them to anyone travelling with children and looking for a practical and safe solution. Thank you very much, and a special thank you to Vera for all the support and help! 👶🚗✨

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Vera made our trip to Portugal so easy…

Vera made our trip to Portugal so easy while traveling with two kids under 3. She had great rental items, wonderful recommendations, and was so helpful with troubleshooting logistics. I can’t recommend her highly enough! She went above and beyond, and we truly felt cared for. Definitely use this service if you’re traveling with little kids!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what we needed!

They had exactly what we needed for our 2month old baby. They were responsive, on time for pick up and drop off and provided quality equipment! Would definitely recommend this company to friends and family visiting the Lisbon and Porto region.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

100% Recommendation! Extremely helpful :)

Extremely helpful, friendly, fast and convient! I would 100% recommend to friends and family and anyone who asks :) Thank you Vera for making vacations with kids easier, when traveling Portugal! Obrigada :)

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful and seamless experience

The customer support (a.k.a. Vera) was splendid! Before I even booked the chairs, I wrote to Let's Go Baby as I had some questions, and Vera was prompt and gave me all the info I needed to book the proper chairs for our kids (I booked 3 chairs for an 8-day period). I had constant communication with the whole team via WhatsApp (even when I got lost in the airport and couldn't find our meeting point, lol). They went above and beyond for us to get the chairs easily and also to drop them off. With regards to the chairs, they were clean, and we felt safe to have the children in them. All in all, a seamless and beautiful experience with Let's Go Baby. Totally recommend it!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Booking, payment, and communication with Letsgobaby were super easy!
We ordered a car seat for 11 days, which was correctly delivered and picked up at the airport by friendly staff.
A fantastic experience!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

I can’t say enough

I can’t say enough. The service has been incredible and it made traveling around Portugal with a 3 year old a breeze. Not having to worry about a car seat takes so much stress off. The drivers we have had were amazing.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. We coordinated everything through mails and messages. I was totally satisfied with the service

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service for traveling with a toddler

I’m so glad that I found let’s go baby Portugal. Vera was an absolute treasure and took time to make sure that she understood my needs and gave me great advice for my trip. The transfer services that she coordinated went perfectly. It was such a stress reliever while traveling with my 14 month old and I’m so grateful. Would not hesitate to use this service again and recommend to anyone traveling with children to Portugal.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

This one is definetely a 5 star service

I almost never consider a service as 5 stars... but this one, I cannot imagine one thing that could be better! They communicated efficiently from day 1, were clear with directions and how to meet them, the product was in *great* shape, the staff was friendly and punctual and they even made it easier for us to take the seats back while returning the rental car. I am in love with the quality of their service, for real.

9 August 2025
Unprompted review

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