Levoit Reviews 81

Absolutely chuffed with the air purifier, great product. Well done

I've been using a Levoit air purifier for the last 3 years and it has really helped the air quality in my bedroom. I live on a main road with many bus routes so the air isn't great and before getting my unit I was regularly having breathing related issues. It has greatly improved since using the purifier.

Recently I had an issue with my unit and "Chem" from the customer service team at Levoit was incredibly helpful and responsive. Would highly recommend!

I had no problem buying their Core 350P air purifier.

now I need a new filter and their website refuses to ship to me, stating shipping not available for selected address. Yet I receive shipments daily by purolator, Fedex, UPS and US Postal service and I do buy a lot from Amazon as well. In fact I have never had a seller that wouldn't ship to me, ever. their website states free freight. They could have said free air filter too because with an offer of free freight for a company that will not ship to you is actually false advertising. I have spent more than an hour to go out of my way to pay Levoit almost DOUBLE of what I can buy off brand replacement filters for my until right now from Amazon Canada and it will be delivered tomorrow. Their website says that Best Buy amazon and Walmart have I tin stock yet when I click on levity's link it states 'this domain is not registered under your client account. To register this domain, please contact your account manager. Unregistered domain'.

They I tried their chat support which they claim is absolutely amazing. Well .. I didn't think they bot they used was any more effective or polite or useful than other chat bots, but there certainly wasn't a human on the other end.

Seemed to work well up until the warranty expired(2 years). All of a sudden like it was planned it quit working. Changed filters and won't restart. Not happy at all ! These are not cheap machines and I am also stuck with 2 sets of new filters for it. Will never buy LeVoit again and will steer people away from this expensive garbage. My old friend bought an air purifier. I steered him away from this company.

We purchased a unit from lavoit for almost $200 year and a half later it stopped working we've been waiting for over a month for a replacement and everything we're supposed to consider this before purchasing their product

Have bought a Levoit Mini Air Purifier through Amazon which arrived with a USA 110 volt power supply.

Asked for a replacement to use in the UK and received another unit with a USA 110 volt power supply.

I contacted Levoit directly and their service has been superb. They have replaced the unit directly from their own warehouse.

Couldn't be happier. An honourable company

Terrible customer support. You send them an email asking for an explanation or some help, and they respond with a canned/boxed reply that has nothing to do with what you asked. I guess the air purifiers are okay so far, I've only had them for a week, but their support system really sucks.

I love Levoit products. I’ve been using the Levoit Dual 100 Humidifier and it is 💯 by far the best humidifier and diffuser at the same time. Very simple design and easy to manage. This item is a must on winter where I live and I run it 24/7 and it never fails me.

Levoit is the best company and brand in the world for its Air Purifiers (not tested the other products yet) ,as in technical and customer support.

I tell this, because i've used before other brands,and i am then abble to compare and benchmark.

The sucess of LEVOIT is due to its excellents human ressources.
And the best one to advise you, if hesitating, or having questions, is JADE from LEVOIT customer support. Ask for JADE, and i ensure you, that you'll have the best customer experience about LEVOIT Products.JADE masters all about LEVOIT Air Purifiers(the least that i know) and is perfectly customer satisfaction oriented.JADE answers exactly to your customer needs.
Well done JADE, Well done LEVOIT. Special Thanks to you.

My LV PUR 131 unit barely lasted past warranty. Suddenly stopped working and wouldn’t power back on. Contacted CS and they gave me the quick brush off. No tips on trouble shooting, no loyalty discount to purchase another unit. NOTHING. I researched multiple review sites and found out this has been a complaint for YEARS. Don’t waste your money on a low quality Levoit product.

Air purifier works super effective, produce fresh air. Fantastic design, good looking guy! Make the whole room feel comfortable. Very easy to setup! I really like it!

Purchased 4 Levoit Vista 200, 2 of them are clearly underpowered (max setting on them basically corresponds to minimum setting on the others). Contacted Levoit, they requested invoice and video evidence. Provided invoice and video evidence, they forwarded me to Levoit Europe. Contacted Levoit Europe, they requested invoice and video evidence. Provided invoice and video evidence, they ignored me for ~1 month, then forwarded me a message in Spanish from the seller requesting video evidence. They eventually shipped a new (and much better) one (rated 24W instead of 15W despite same model number). Explained them 2 are defective and requested another one. They refused because I only sent 1 video, despite that video showing 2 defective units. After insisting, they finally shipped another one with the same issue. Turns out they sell 3 different products under the same model number (Vista 200) and with the same packaging: batch number 0420 is excellent (powerful (rated 24W), silent, heavy, internal power supply, fixed power cord, no visible seams, no internal rail on top); batch number 0619 is average (average power (rated 15W), loud, light, external power supply, detachable power cord, visible seams, internal rail on top); batch number 0620 is awful (ineffective/underpowered/weak (rated 15W), silent, light, external power supply, detachable power cord, visible seams, internal rail on top). Notice how the product gets worse with every batch (yet model number and packaging remain conveniently unchanged). They effectively advertise good products but sell you different bad products disguised as good ones. I initially got 0619s, then 0620s. Only got a 0420 after complaining (and insisting and waiting), and even then they only shipped 1 instead of 2. They eventually offered to refund 50% of 1 unit, which they never did (Amazon refunded 100% meanwhile).

I tried to order an air purifier during the second week of September. It was listed as in stock during the time of my purchase and I received an email on Monday of the following week saying my order had been shipped. I was charged for this order on that day and the charge was approved on that day as well. I checked the FedEx tracking, which originally said my order would come on 09/16/2020, but it soon changed to 'label printed, delivery date pending'. This is how it remained for the following three weeks. I can understand shipping delays especially in the wake of wild fires, but to delay for nearly a month for a product shipping within state?? Besides the confirmation I received on the date of purchase and the shipping notification email, I received no other correspondence from the Levoit company. I contacted customer service twice about my order after waiting 2 weeks and then 2 weeks more. Both times, they responded as if my order was already processed and on its way, but I knew this was untrue. I explicitly asked if the product I ordered was backordered and they avoided my question both times. The representatives kept the facade up that my purchase was on it's way, but clearly it was not. I eventually asked to cancel my order and they made it seem like it would be an inconvenience to have to "stop" the shipment, but I received the refund notification and order cancellation confirmations less than 12 hours after submitting my cancellation request. I think they handled this terribly. I ordered from elsewhere.

Love my new Levoit Vista 200 Air Purifier. After just two days I could already sense that the air quality in my home was much improved. Lots of cool features and very affordable compared to others I perused online. My Sunbeam mini tower air Purifier and the so called 12 month aer1 Hepa filter.......👎 Bye bye!