lexham provides cheap insurance for young riders i like them. but whats ruins it, is getting in touch with them. im late on a payment and need support paying due to a situation with my banking. Ive be... See more
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Lexham Insurance is a specialist insurance broker providing motor insurance solutions since 2000. Starting as a dedicated motorcycle, scooter and moped insurance broker, we are proud to offer a wide range of insurance schemes for riders across the UK. From learner riders and commuters to delivery riders, electric motorcycles and adventure bikes, our products are designed to support a broad range of riders, vehicles and insurance needs. Over the years, Lexham has evolved from a specialist two-wheel insurance broker into a broader specialist motor insurance business. Today, our insurance services include motorcycle, scooter, motorhome, campervan, quad bike and commercial vehicle insurance. Based in Norfolk, our team supports customers across the UK. We value the feedback shared through reviews, which helps us continue to develop our products, services and customer experience.
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Reply from Lexhaminsurance
It was easy compared to trying different insurance companies this was straight forward and easy to set up well happy

Reply from Lexhaminsurance
always great to deal with my 3/4 year this time some customers loyalty offers wouldn't go a miss

Reply from Lexhaminsurance
Everything is fantastic and that is why I continued to rake insurance with lexham

Reply from Lexhaminsurance
The process was really easy and the quotation, although not the cheapest was competitive. I will recommend for people with slightly unusual requests.

Reply from Lexhaminsurance
The best Insurance Company for Motorcycle and best Service

Reply from Lexhaminsurance
I applied online, and had to call because Lexham wouldn't give an online quote. No problems with the lovely young lady I spoke to but the premium for a policy for learner CBT was £992 on a new Voge R125S, price new £2999, fully garaged. Bike Sure have quoted £192 through multiple other online price comparison sites. £800 difference?
What on earth is going on? I'm 71, retired, clean driving record, maximum NCB, and only one blame-free claim fully recovered in 46 years' driving.
This despite it being recommended online as a good and competitive insurer for learner motorcyclists.

Reply from Lexhaminsurance

Reply from Lexhaminsurance
Easy to fill in online application.

Reply from Lexhaminsurance

Reply from Lexhaminsurance
Might be the cheapest but youll pay when you need make a claim, seriously use a different company, you may pay more but it'll be worth it in the end.
Especially if you pay monthly, if you unfortunately have to claim they firstly make you pay off the entire policy and you excess before any sort of payout. My lads just had his 25 plate 125 stolen and he's ended up oweing lexham £400. Absolute rob dogs

Reply from Lexhaminsurance
I signed insurance agreement for one year with significant mandatory excess of £1000+ related to my approaching purchase of the KTM Super Adventure S from SuperBike Factory, which is was planed to be collected in the few next days (deposit had been paid already a week ago )
When I drove to SuperBike Factory in Crawley , I found locked doors and security with dog who said me to comeback on Monday as there is technical issues , later on on weekend I found that the SuperBike factory is unstaffed and collapsed with administration .
I contacted Lexham insurance for cancellation next Monday , explaining what happened that I have not received motorcycle and paid deposit back , the shop now is closed and no stuff there who able to respond and explain what to do .
So Lexham insurance did not believe me despite the fact that I send them screenshots of the bank statement and chargeback request regarding the paid disposition , communication with SuperBike Factory and also news taken from internet about SuperBike Factory administration collapse.
Lexham insurance said that without confirmation from the SuperBike Factory of non collected motorcycles they will charge me for cancellation, also despite that on the agreement clearly stated that I have 14 days cooling period where I can cancel without giving the reason , I said this impossible to provide evidence of not received motorcycle as the SuperBike Factory does not pick the phone anymore and shop is now closed and it won’t be open again, as they not trading anymore .
Lexham insurance charged me for cancellation where I was forced to cancel due to circumstances described above .
Please here is my advice, avoid this company, lack of human understanding and empathy. I lost twice by SuperBike factory and Lexham .

Reply from Lexhaminsurance

Reply from Lexhaminsurance
Awful comany to try and get a hold of! After 4 days of trying to get through - being cut off! All I want to do is change my bank details and its IMPOSSIBLE - have emailed als to try and get a response - absolute nightmare!!!!!!!

Reply from Lexhaminsurance
No answer to phone calls
Online chat not working
Awful customer service
Cheap but that is not a good thing if you cannot access support

Reply from Lexhaminsurance
Terrible experience. We’ve tried countless times to change our policy to add our private plate. Our van is not insured and Lexhaminsurance just continually have us on Hold with no way of amending or cancelling. Absolutely shocking. DO NOT USE THIS COMPANY

Reply from Lexhaminsurance
Have been trying to get in touch with lexham since 7th june regarding a missed payment
Cant get through on the phone so I emailed their enquiries email that they tell everyone to email on 7th june. Its now 4th july and I have not had a reply
Very frustrating, if you're hoping to ever speak to a person I would suggest looking elsewhere for cover

Reply from Lexhaminsurance
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