Leximoto milano 125 I was one off people that exhausted was dragged and ripped off while riding was not informed about recall took to a local garage fixed exhaust but said would have problem as the ex... See more
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Never ever buy lexmoto scooters. I bought aura 125 in oct 2020 from London motorcycle and scooter. 1. Exhaust rusted after 2 months 2. Changed indicator switch frequently 3. changed rear ind... See more
Company replied
Got 2 x 2021 Lexmoto Milano Scooters, one for me & one for the wife Kept up the service and all good, great scooters. Couple of teething issues that were all addressed swiftly under warranty, OK o... See more
Company replied
Love this bike. However there is a small detail that is unsatisfactory, the Voge tank emblems are peeling and it did this from day 2 of my ownership. The supplier P & A Motorcycles Ltd of Widnes have... See more
Company details
Written by the company
Lexmoto is the number 1 learner legal bike brand in the UK! We're changing perceptions of Chinese motorcycles by offering quality, reliable models and backing them with UK dealers.
Contact info
15-18 Greendale Business Park, EX5 1EW, Exeter, United Kingdom
- 08445678887
- general@llexeter.co.uk
- www.lexmoto.co.uk
2.1
Poor
436 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Didn’t purchase anything
28 July 2022
Reply from Lexmoto
Hello Leonardo, I'm dismayed to see we have not met your expectations here. We do not sell directly to customers, only through our network of dealers. If something has gone wrong please do get in touch with us via the link below and we will do our best to make things right.
Regards, Ewan
https://www.lexmoto.co.uk/contact.php
Tried contacting
Tried contacting, lexmoto via their contact page, and had no response. I have a Cypher bought new , just over a year a go.local dealer in receivership.next nearest will not touch it. Only getting 4 miles from a charge, bike was de restricted as dealer said it was ok, so less than 100miles covered and a useless, bike. Lexmoto have since requested more info but I caught the wrong button and will not let me back, can you request again, please
27 July 2022
Unprompted review
Reply from Lexmoto
Hello Keith, I have just dropped an email to the address you have provided. To be able to respond to you more fully we'll need a bit more information. As soon as I have this I will have a member of our team investigate and get back to you ASAP. Regards, Ewan.
Cracker of a bike
Had this machine for about 3 weeks now & i cant stop riding it. Its an absolutely dream machine for me.
25 July 2022
Reply from Lexmoto
Hello Mark. Thanks for your great 100% positive feedback. The LXS is a real favourite of ours as the handling in and out of corners is so sweet. Keep it rubber side down, and have a good summer ! Regards, Ewan.
Lexmoto & BMC have been appalling
Lexmoto & BMC have been appalling, although Trustpilot have been fab.
23 July 2022
Reply from Lexmoto
Hello Gary, , I'm really sorry to see that our standard of Aftersales care was not what you where expecting. I'd like to look in to this to understand what has gone wrong and where. I'd appreciate it if you would drop us a message at the link below. I'll get back to you as soon as I can.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan.
Reply from Lexmoto
Hello Paul. Thanks for your great review. We try hard to make our customer service as meaningful and cheerful as possible. If you need anything please do drop us a message at the link below.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan
I know I shouldn’t of derestricted the…
I know I shouldn’t of derestricted the bike cypher after 28 miles and one week of ownership and now have a bike that’s dead dealer says battery dead ? But there’s plenty of bikes on you tube that are still running after one year of use derestricted was my battery faulty in the first place ??? I’m now left basically with a shell which I cannot ride
15 July 2022
Reply from Lexmoto
Hello Robert, We do strong advise against de-restricting the Cypher as it can damage the battery or BMS system very quickly. I believe our Technical team is speaking with your dealer to see if we can do something to help resolve this situation. Your dealer should update you directly.
Regards, Ewan.
i have a lexmoto cypher which i…
i have a lexmoto cypher which i derestricted and now my battery has died is this because its derestricted can it damage the battery ?? . my distributor is saying he cannot sort because warranty is now void ? how do i sort as bike pretty useless now ..
15 July 2022
Unprompted review
Reply from Lexmoto
Hello Robert,
We strongly advise against any form of de-restriction your bike as this will both void your warranty and can cause damage to the battery and other parts. I believe your dealer is speaking with our technical department at the moment to see if we can provide any assistance. They should get back to you with an update soon. If you do not hear anything, please drop us a message: https://www.lexmoto.co.uk/contact.php
Regards, Ewan
I have a Lexmoto Cypher I'm having battery trouble …
I have a Lexmoto Cypher I'm having a lot of trouble with charging it sometime it will charge first time but last night Wednesday 13th July 22 couldn't charge it left it about 4 hours went back and tried again and it started to charge. But I do like riding the bike comfortable ride.
14 July 2022
Unprompted review
Reply from Lexmoto
Hey Jackie, thanks for your review. If you are having troubles charging do make contact with your dealer, who should be able to investigate these issues and get you back on the road. If you need any extra support after this, just drop us a message at the link below.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan.
Nothing but problems with the bike
12 July 2022
Reply from Lexmoto
Hello Jack, After discussing this with you at various points, I'm sorry to see that our standard of Aftersales care was not what you where expecting. Though we have not been able to agree on two main areas, your concerns have been acted upon. Going forward, please be assured that we will continue to support you as best we can. Regards, Ewan.
Lexmoto very good company to buy from
Lexmoto very good company to buy from
Comprehensive dealer and spares set up.
Competative prices for all bikes and spares. Good quality and value for money products. Good Web site
7 July 2022
Reply from Lexmoto
Mr. Vaughan, thank you kindly for your great review. The ongoing worldwide shipping and transport crisis has made made parts supply very difficult at times. Your comments highlighting our efforts to maintain our supply network make us very happy ! Regards, Ewan.
first ride…
suspention a bit hard hard to get netral standing stilll after a run but on the whole good value will proberble bed in after 500 miles
3 July 2022
Reply from Lexmoto
Philip, Thanks for your review, glad to see you are enjoying your new bike. WIth any new bike we always expect them to feel a little 'tight' at first. But you should fine things feel a lot better at your first 500 mile service. Regards, Ewan.
Reply from Lexmoto
Jason, thanks for your great 5 star review. We try hard to make sure our bikes provide the best value for money, especially in these trying times. If you need anything, just drop us a message at the link below.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan.
Reply from Lexmoto
Hello Brogan, having read through your correspondence with us, I do agree that the recent problems you have experienced have been subject to considerable delay and Frustration. Please do accept our sincere apologies for this. In large part this is due to a shortage of available parts caused by the ongoing shipping and transport crisis, which remains beyond our control. As this has now been brought to our attention we have worked with your dealer find an alternate source for your parts, which should arrive this week. Regards, Ewan.
Terrible had nothing but trouble with it
Terrible had nothing but trouble with the bike and what it’s meant to do. Basic functions and having to repair it every two minutes
20 June 2022
Reply from Lexmoto
Hello Bayley. I'm very sorry to see that our brand has not met your expectations here. Our aftersales and customer service teams don't list any contact or repair claims on file from you; so I'd really appreciate the opportunity to look in to your situation. Please drop us a message at the link below and we'll get right back to you.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan.
I have the apollo and I don't have a…
I have the apollo and I don't have a bad word to say I do have a question what will happen if I go over my 2000 mile service I'm just worried I may lose my warranty and I don't want that any help will be much appreciated
19 June 2022
Unprompted review
Reply from Lexmoto
Hi Dan thanks for your great review, and good to see you are enjoying the Apollo. If you drop us a message at the link below, we'll back back to you on your servicing question as soon as we can.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan.
Reply from Lexmoto
Hey there Duncan. Loving your great review ! If you need us for anything, just drop us a message via the contact form on our website. Regards, Ewan.
I have had my Lexmoto LXR 2021 back and…
I have had my Lexmoto LXR 2021 back and forth to my dealer for the past 6 months , Ive had a new engine as the 1st on failed and a new exhaust system , Ive only had the bike less that a year brand new !
Now im currently waiting for a new speedo ( due to condensation) , its been over a month and no news from my dealer. My dealer HAS been more than helpful I should note , Lexmoto have not with regards to this speedo.
Can someone at Lexmoto help me PLEASE !!
15 June 2022
Unprompted review
Reply from Lexmoto
Hello Wayne. I'm sorry to see that our service here appears to be below expectations. I can see that our Aftersales Team are already in touch with you to help get this resolved. Regards, Ewan.
Lexmoto Aura 125. Great bike.
I drove 60 miles on the first day and I have to say that I was surprised by the safety and how pleasant is to ride this bike. Beautiful colour and great design. I'm very happy with the choice.
9 June 2022
Reply from Lexmoto
Hey there Andrew. thanks for your great review. Good to see you out there enjoying the Aura and the summer weather !
Lexmoto Viper
Owned for 2 years and not even done 200 miles. Waiting for the RAC because it died whilst riding it and won't start. Had to have ignition and rear lighting replaced under warranty. Seems to have electrical issues every time it gets wet. I'm glad it's not available any more as it's so unreliable. Doubt I'll ever trust Lexmoto again.
Dealer on the other hand was pretty good.
6 June 2022
Reply from Lexmoto
Hello Adam, really sorry to see that you have had a poor experience of our brand here. Being stuck at the roadside isn't nice at any point. The Viper has been a hugely successful bike with a good record for reliability With such a low mileage over the last two years it may be that this is a factor here. If there is any way we can help please drop us a message at the link below.
https://www.lexmoto.co.uk/contact.php
Regards, Ewan
anyone know why my lexmoto keep cutting…
anyone know why my lexmoto keep cutting out under 2k revs
5 June 2022
Unprompted review
Reply from Lexmoto
Hello Mandy, sorry to hear you are having some issues here. If you contact your nearest Lexmoto dealer at the link below they should be able to assist you:
https://www.lexmoto.co.uk/dealers.php
Regards Ewan.
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