Liberty - Shayne Fraser Reviews 

62
TrustScore 5 out of 5

4.8

Smith Street 425, United Co Building, 3065 Fitzroy, Victoria, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shayne is the best,most knowledgeable and professional finance person that I have ever dealt with. Shayne was very reliable and honest through out the whole process of financial needs. Shayne elim... See more

Rated 5 out of 5 stars

Shayne Fraser was from my first phone call with him and at all other times very helpful and kind caring and thorough. He assisted me greatly to be able to supply all of the information requ... See more

Rated 5 out of 5 stars

Shayne was extremely helpful he obtained the impossible with our loan. He was always available returning all our many phone calls promptly nothing was to much trouble and he always kept us informed e... See more

Rated 5 out of 5 stars

Shayne was a great communicator and really helped us navigate the process. Whilst the rate is high with Liberty considering we had a large deposit and small loan , Shayne did all that he could when... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Smith Street 425, United Co Building, 3065, Fitzroy, Victoria, Australia

  • 0410 161 145

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(62)

1,015 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service

Shayne is the best,most knowledgeable and professional finance person that I have ever dealt with.
Shayne was very reliable and honest through out the whole process of financial needs.
Shayne eliminated any stress involved and got the job done perfectly.
O will be recommending Shayne to several people that are in need of financial guidance.
10/10 for Shayne Fraser.

18 March 2026
Rated 5 out of 5 stars

5/5 Service

Shayne is a knowledgeable and exceptionally sharp professional. From the very beginning, he was highly consultative, proactive, and guided me through the entire process with clarity and confidence. He got things approved in no time and handled everything with remarkable efficiency.

His communication is outstanding — always responsive, transparent, and easy to work with. Shayne is also a top-notch problem solver who genuinely finds solutions, not roadblocks. I couldn’t recommend him more highly. 5/5 service.

30 June 2025
Rated 5 out of 5 stars

Shayne Fraser was from my first phone…

Shayne Fraser was from my first phone call with him and at all other times very helpful and kind caring and thorough.

He assisted me greatly to be able to supply all of the information required for the loan and the tedious process of id information I needed as the loan progressed.

This was even after I had not originally backflipped on the loan.

He never gave up on me or on his job.

I will always remember him and Liberty and the great assistance I have received.

31 January 2025
Rated 5 out of 5 stars

Highly recommended!

We have an amazing experience with Shayne's professional and efficient service. Never fail with their advise and thorough guidance in our application. It was a difficult situation to maneuver but they did it with ease and made it happen. We are so grateful for this team. More power and all the very best as always! :-)

26 August 2024
Rated 5 out of 5 stars

Shayne never give up on you

Shayne never give up on you. He will fight for what is best for you and your situation. He is very well resourced and have many lenders that he can talk to. Top bloke all around. I knew him for few years and I will be his customer for any future financial dealings too.

24 August 2023
Rated 5 out of 5 stars

Shayne was extremely helpful he…

Shayne was extremely helpful he obtained the impossible with our loan. He was always available returning all our many phone calls promptly nothing was to much trouble and he always kept us informed every step of the way. Shayne was always calm,polite and professional.
Thank you Shayne.

25 May 2023
Rated 5 out of 5 stars

Our recommended choice - Shayne!

As usual, Shaynes service has been 10/10. We have been working with Shayne for a few years now and always feel looked after as we know he put the people first. We have lots of trust in him and he truly cares about our future. We love how passionate he is about what he does, he always makes the effort to talk through everything to ensure we understand all of our decisions. I always recommend him to family and friends and they all say the same thing. Thanks Shayne.

5 June 2023
Rated 5 out of 5 stars

Shayne Fraser

Shayne was easy going and very polite a hard work always keeping us up to date and gets us the best deals always helped us when we need him.
Definitely recommend Shayne

10 January 2023
Rated 5 out of 5 stars

Shayne Fraser

Shayne was always there to answer any questions I had and would keep me in the loop about the status of the loan and what delays were going on.

10 January 2023
Rated 5 out of 5 stars

Shayne Fraser is awesome

Shayne was a great communicator and really helped us navigate the process.
Whilst the rate is high with Liberty considering we had a large deposit and small loan , Shayne did all that he could whenever we needed him to , to get us the approval and make the process fast and painless.
I would recommend Shayne to anyone in a heartbeat , not so sure about Liberty though.

20 April 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look