Liberty Reviews 

9,085
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 997 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally professional, patient, and helpful throughout the entire financial procedure. Reviewers emphasize that team members are always ready to listen, answer questions thoroughly, and provide reliable support. Consumers also highlight the remarkable service quality, noting that response times are consistently fast and operations run smoothly. People deeply appreciate the clear explanations and expert guidance, which transform complex property and loan arrangements into straightforward tasks. Buyers and homeowners feel fully supported by knowledgeable brokers who ensure every single step is handled efficiently.

What people talk about most

Staff

Consumers find staff to be positive, regularly highlighting team members who are professional, friendly, and... See more

Service

Customers had positive experiences with service, frequently highlighting the professional, reliable, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are incredibly... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We reached out to Michael to help us refinance our home loan and we couldn't be more pleased with the service and result. Michael was professional, well spoken and reliable throughout the entire... See more

Rated 5 out of 5 stars

Such a great experience from start to finish! He really took the time to listen to what I wanted and came back with options that suited my needs. Super easy to talk to, incredibly efficient and made t... See more

Rated 5 out of 5 stars

Simon recently assisted my husband and I with the finance for a property purchase in our SMSF. We had already had finance approved when the NSW Government changed the rules. Simon helped us navigate... See more

Rated 5 out of 5 stars

It has been such a pleasure working with Carol she has always been just a phone call away if i had any questions she was always easer to help me out i would deffently recommend Carol she will move mou... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 55077248983

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info


4.9

Excellent

TrustScore 5 out of 5

9k reviews

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4.9

All reviews

(9,085)

985 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Kev

Highly recommend Kev! I’ve done a number of car and personal loans through him over the years, and he’s always made the process easy and stress free. Great communication, quick turnaround and always gets the job done. Wouldn’t go anywhere else!

5 September 2026
Rated 5 out of 5 stars

Knowledgeable and fast acting

Manny is very knowledgeable in his field and very quick to get things moving forward.
Manny was able restructure my loan successfully and provided me with genuine tips along the way.
Thxs Manny, greatly appreciate.

4 September 2026
Rated 5 out of 5 stars

I couldn’t recommend Damian highly enough

I couldn’t recommend Damian highly enough. He has helped me with several different loans and has always taken the time to explore the available options and find a solution that best suits my circumstances. Damian is knowledgeable, responsive and genuinely committed to achieving a great outcome for his clients. I’m extremely grateful for his ongoing help and would highly recommend him to anyone looking for a reliable and trustworthy mortgage broker.

1 September 2026
Rated 5 out of 5 stars

Maria is professional, friendly and knowledgeable

Maria guided us through the process, was always available to answer questions promptly (even while on holidays overseas!) and kept in regular contact with us, helping us on our home buying journey. Maria was always friendly, and worked quickly. She was recommended to us and we wouldn’t hesitate to recommend her to others.

27 July 2026
Rated 5 out of 5 stars

Karen is amazing at her job

Karen is amazing at her job. I have used her for brokering in multiple instances. She is very quick to reply and work on applications, and great at communication, even if she is out of town. She gets things done fast and with no fuss. I will be using her again in the future and have recommended her to many people.

12 August 2026
Rated 5 out of 5 stars

The best broker.

Any questions answered in full, until it was fully understood. Janine was thorough, knowledgeable & very helpful. I can't say how much she helped & supported us through this, our refinance & our original loan mediation with her support/help.

1 September 2026
Rated 5 out of 5 stars

My car‑loan

My car‑loan experience exceeded expectations. From the initial enquiry to final approval, everything was handled with professionalism and care. Richard explained the loan terms clearly, helped me compare repayment options, and ensured I felt confident before signing.

1 August 2026

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