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Liberty Debt Relief Reviews 

1,465
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. Debt relief service
  2. Financial advisor
  3. Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,465)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No call back

No call back

22 July 2026
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Reply from Liberty Debt Relief

Hi Jason, we're sorry to hear you feel that way, and we understand how frustrating it is not to receive a callback. Our records show we made attempts to reach you, but we understand that doesn't change your experience, and we want to make this right.

We'd still love the opportunity to help. Please reach out to us at support@libertydebtrelief.com or (800) 756-8447 at your convenience, and our team will be glad to assist you and address any concerns you may have. We look forward to hearing from you.

Rated 5 out of 5 stars

I have only been with Liberty Debt for…

I have only been with Liberty Debt for a couple of months I would recommend them to everyone great staff friendly very helpful, can't wait to see my debt gone. Thank you

21 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Liberty has made this entire process…

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty Debt Relief, it has been a relief to have you on my team!!!

20 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

Impossible to cancel

Impossible to cancel. I called emailed and waited for someone to call back. They have the worst customer service. No way to delete bank info on my end. I want to cancel and I havent even started yet. Im beyond frustrated.
Stephanie Proffitt

20 July 2026
Unprompted review
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Reply from Liberty Debt Relief

Hi Stephanie, we sincerely apologize for the frustration you've experienced — including the difficulty reaching us by phone and email, and not receiving a callback. That's not the level of service we aim to provide, and we're sorry we fell short.

We can confirm that your file was canceled on July 20, 2026, and no further action is required on your end regarding the cancellation itself. Regarding your bank information, we want to make sure this is fully resolved and will be following up with you directly to confirm it is removed from our system.

If you have any remaining questions, or would like written confirmation once this is complete, please reach out to our Client Success team at support@libertydebtrelief.com or (800) 756-8447, and we'll be happy to assist.

We appreciate your feedback, as it helps us identify where we can improve our communication and service.

Rated 5 out of 5 stars

Liberty is on point

Made it very easy I really didn’t have to do nothing on my part, but agree to the terms that liberty debt relief shared with me before any action was taken and made sure I understood the terms. Very pleased so far

17 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Want to say a big Thank you

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at NO expense to me! I would recommend you to anyone wanting to do debt consolation! Your fantastic and appreciate you so much!

17 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

It was 👍 great

My experience was great one more Bill is on its way to settle thank you guy's 👍 great job

10 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 2 out of 5 stars

Ok well I didn't want any of my cards closed …not happy

Ok well I didn't want any of my cards closed so if that's going to happen moving forward that we way as well stop right now they closed my Merrick card im not happy at all so that being said let's end it now

6 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We're sorry to hear you're feeling disappointed. We understand your concerns and would appreciate the opportunity to learn more about your experience. Please reach out to our Support team so we can review your account and address any questions you may have.

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