Liberty Music PR Reviews 

250
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and dedicated representatives for their helpful communication, positive attitude, and genuine commitment to achieving wonderful results for independent artists. Consumers truly love the clear weekly updates provided throughout active campaigns, pointing out that the team remains supportive, reliable, and consistently delivers on their promises. However, some customers also noted occasional scheduling delays when starting new projects, alongside a few past disappointments and unexpected communication hurdles. Reviewers occasionally pointed out specific areas for improvement regarding meeting coordination, historical issues, or strengthening certain promotional aspects of the overall service.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, highlighting helpful, knowledgeable, and... See more

Service

Users describe positive interactions with service, highlighting professional communication and real... See more

Marketing

Reviewers mention positive feedback about marketing, highlighting successful campaigns that expanded music... See more

Customer service

People report positive experiences with customer service, noting great communication and a team that... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the whole process is made simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first encountered Liberty Music PR a couple of years ago, when I was determining how best to promote content from my record label, hiTrecords. We’re a small but active firm and our budgets reflect t... See more

Rated 5 out of 5 stars

I have worked with this company several times over the last 2 years. Always had a great experience. This time around my A&R is Sadi Srivastava and he is so nice and attentive and VERY knowledgable abo... See more

Rated 5 out of 5 stars

It just doesn't get better than the experience of working with Liberty PR. If you have that opporrunity, take it. You won't regret it. Professional service, incredible communication, and great res... See more

Rated 5 out of 5 stars

I’ve had the pleasure of working with Jordan-Lee, Sam, Jacob, Jessa and James They made a fantastic team and have got me great results with playlisting, radio, press and influencer outreach. They’v... See more


Company details

  1. Public relations firm

Written by the company

Liberty Music PR's main aim is to empower and champion independent musicians around the world. Giving them full support with their releases - across digital PR, Tik Tok, radio plugging, playlisting optimization, whilst becoming an extension of their team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(250)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

4-Week Press Campaign

4-Week Press Campaign
My experience using Liberty Music PR was fantastic. Both Nathan and Noor were kind, communicative, and committed to the press campaign throughout the entire month. On my behalf, Nathan secured press in 15 total publications, including a stellar write-up in CULTR. I highly recommend this service to independent artists like myself looking to grow their business.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Great music PR Company

We've been through many different PR companies, big and small, and Liberty provided us by far the best result and experience. The amount of attention, planning and meetings, time and effort put into each campaigns have been superb. They offer various packages so clients can choose their focus and also tighten their budget. Highly recommended and we'll stay loyal.

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Team

Liberty PR is a friendly and efficient team of PR professionals who deliver on what they promise. They are very organized and keep you informed of their process every step of the way. I hired them to do press for a single release and they got the track written up in several publications. I will be using them again in the future.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Thumbs up!

Highly recommend Liberty Music PR. Rich Hall did a superb job plugging my tunes to playlists. He also kept me well informed as the campaigns progressed. Dan Thatcher made sure the process all ran smoothly and gave lots of support. A pleasure to work with them.

3 August 2023
Unprompted review
Liberty Music PR logo

Reply from Liberty Music PR

thank you so much for your kind words, look forward to working together again.

Rated 2 out of 5 stars

Avoid if you're a serious artist

It pains me to write this review because the team I worked with were so lovely - so I wish to stress this is not a reflection on the individuals in the team but the overall product and campaign.

My focus for this campaign was to release a music video and an album to boot. I made it clear at the beginning of the campaign that I wanted to ensure I received a decent return of investment which meant high number of organic video views (10K+) and a similar amount of video streams. I wanted to avoid small blogs and websites where traffic would be small - but that's essentially what I got.

I was interviewed by a handful of tiny blogs and answered questions like "Introduce yourself" and "name your top 5 songs". I was bummed out by this as it felt like I was doing an SEO campaign for My First Band (I've been a recording artist on and off for the past 15 years) and I didn't really get the coverage I was hoping for and certainly no publications that people actually read. I also didn't get many reviews or interviews regarding an in-depth process of the album (they did try with one review in fairness, but again these were for publications no one has heard of). I was told this would be "Good for SEO" but wasn't looking for SEO, I was looking for journalists to be excited and using their strong influence to get involved.

Looking at my YouTube analytics I got around 10 views (!!!!) from all the articles combined. I did reach 10K views for the video but nearly all of them were from advertising I did separately to this campaign.

In addition, their play listing campaign didn't receive great results either. I received an ok(ish) 3.5K plays for one of the songs, 2K for another and just over 100 plays from one of the other tracks they supposedly featured. I can't really say it was a big hit.

There is always the argument that some people simply won't "bite" at your tracks or album and the bigger publications won't feature it, but this was never discussed. I was shown the people I was "pitched" to but I didn't feel like this would have been chased and I would have hoped a PR company with good links to good media would have been able to find a way to feature me. If they didn't think they should take on the work if they don't have much faith in it.

Again, I feel like the team were lovely to work with so I morally wanted to give them the credit and space to do their work, but the campaign did end with a "was that it?" feeling.

Another note to make, they did also insist on an up-front payment. In any business, invoices should be made at the END of a successful campaign. I went forward with it as I just wanted to release my video and album, but I did ask for a Scope of Work to be provided with a sense of what a successful campaign would look like. They agreed, but I never received this.

I think if you're a first-time or young artist and you got a lot of money to splash out, it might be a good service to just get your name out there, but for someone trying to release a serious release on the back of a 4-year writing process, I felt it was lacklustre overall.

I think in future I'll be avoiding PR all together. Unless you're a big label or already big it's incredibly hard to find anyone willing to get you big exposure. Ironic as the original purpose of PR is to get you that exposure, but now they want you to be already famous before people will feature you. It's a shame. I tried.

30 April 2023
Unprompted review
Liberty Music PR logo

Reply from Liberty Music PR

Hey Gabriel - thank you so much for your feedback here, I know myself as the CEO and the team are really disheartened to read this as we never want an artist to walk away feeling dissatisfied and we did offer a number of solutions to fix this. But we really do appreciate your feedback and I will now be working with all teams internally to address and re evaluate our processes as we are always striving to evolve and provide the best service. Thanks again.

Rated 5 out of 5 stars

Liberty Music was the best decision…

Liberty Music was the best decision I've made. Chris Jones is dedicated to his artist. He's always there to answer my questions and guide me to the truth of any situation. He is smart, fun and easy to talk to and makes my job worth pursuing. I recently added Suley Khan to my team and WOW! Chris told me I would love him and he was right again. I am so lucky to have Suley in my corner. He knows what he's doing with Youtube and it shows. Rich Walker manages to get me on playlist with hundreds of thousands of listeners, and we made Spotify playlists made by Spotify! Big celebrations there. Sam Jones is the reason people ALL OVER the globe are listening to me on the radio! My girl Millie has spread my name and music all over the internet which has got me a ton of new press. Because of all their hard work and dedication, so many people are listening/learning about me. I couldn't have done it without my team. I am beyond happy and proud of these guys. Onward and upward! Push push puuuuush :)

7 July 2023
Unprompted review
Rated 5 out of 5 stars

My first campaign with Liberty Music…

My first campaign with Liberty Music exceeded my expectations. Nathan Miller is a master storyteller and shaped my narrative into a polished press release that landed well with several reputable outlets. As an artist, I will always go with the team that overdelivers, and Liberty does just that.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Liberty Music doesn't dissapoint

Using Liberty Music has always been a great experience. We've used them with ZeXzy's singles quite a few times due to not only the results they garner for us but also because of the genuinely great people they have in place. This wasn't our first time with them and it definitely won't be the last.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Genuine People

Chris, Josh, and Amalia are all hard workers who seem to genuinely care about the growth of the artists they work with. Playlists are properly curated to avoid bots/clickfarms, and they are very good at helping artists find the best ways to sell themselves when trying for press pieces. It's a little expensive, but I do believe now that you get what you pay for. Would most likely work with them again in the future.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

The entire team was absolutely amazing…

The entire team was absolutely amazing and incredibly accommodating. From the very beginning, they demonstrated a genuine commitment to understanding my vision, promptly addressing all my inquiries, and providing invaluable support in bringing my single to life. I truly enjoyed every aspect of my experience.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Liberty PR - highly recommended

Liberty PR did a really good job promoting our single. Danielle Holian did exceptional in the press promotion. She got us a lot of excellent reviews and placed us in some prominent publications. The rest of the team was very professional and delivered on what they promised. We did the press, radio and playlist package. Overall, I think working with Liberty PR was a very positive experience and I can easily recommend them without reservation

1 June 2023
Unprompted review
Rated 4 out of 5 stars

Exceptional Experience: Liberty PR Delivers Successful Music Release PR Services

Collaborating with a reputable and proficient PR company plays a pivotal role in the success of any music release. I had the pleasure of working with Liberty PR, and it proved to be an exceptional experience. Joe, in particular, demonstrated remarkable friendliness and professionalism throughout our engagement. His expertise and connections enabled us to secure press opportunities that would have been otherwise unattainable. If you are in need of PR services for an upcoming release, I wholeheartedly recommend partnering with Liberty PR for your next project.

28 June 2023
Unprompted review
Rated 4 out of 5 stars

Lovely team!

I had the pleasure of working with Liberty on a Music Press campaign for my album, Billie Bottle's Temple of Shibboleth. Chris and Joe were very accommodating to my copious needs and offered a bespoke service. Joe and I had an instant connection, having the north east of England in common was a nice coincidence too.
Liberty offered clear communication and worked hard to make sure I got column inches when I needed them most and I was most pleased with the breadth of coverage they offered.
All in all, definitely worth the money spent.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke PR done right

We worked with Liberty for a press campaign around one of our single releases. They weren't the cheapest option, and there's a bigger question around how helpful PR is for bands at certain levels, but I can't fault Noor, Amalia and the whole team at Liberty - they were upfront, proactive, helpful and kept us informed throughout. They made sure to set our expectations early and then delivered on everything we asked of them. We've had some less good experiences with PR previously so it was great to work with people who seemed genuinely engaged and build some actual human rapport. If you're looking for bespoke PR services you could certainly do worse than Liberty.

1 May 2023
Unprompted review
Rated 4 out of 5 stars

Simple and concise communication and…

Simple and concise communication and asks made it so I didn't have to do too much work on the campaign and then Liberty just got to it. It was really valuable experience for me as a new and starting artist digitally, though I am very experienced with live shows. If I find the grant funding again I would definitely work with them on a larger campaign than just Playlisting for 2 singles.

Only 1 star taken off because in the end part of the campaign, meetings got mixed up and it made the scheduling difficult. That's a pet peeve of mine.

10 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look