Librabet Reviews 

326
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

Librabet offers big scale of sport bets what made my decision to set new account there. However once I won 10k EUR from 500 EUR, they set all my limits so low what is annoying. 1) bet limit from... See more

Rated 5 out of 5 stars

From italy: I didn't trust them at first glance since their license is from curacao, but I wanted to give 'em a shot. I was actually lucky on this site and I recently received my first withdra... See more

Rated 1 out of 5 stars

Its been two weeks since i requested a withdrawal, first customer service agent told its 3 working days to process, second agent told 5 working days. After a full week i sent them an email they said p... See more

Company replied

Rated 2 out of 5 stars

They give good promotions, one star, they accept crypto, one star, and thats all. I had no problem withdrawing small amount (like 20pc) of what I deposited, but when it was bigger amount it has been a... See more


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2.2

Poor

TrustScore 2 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 65% of negative reviews

Typically replies within 1 month

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2.2

All reviews

(326)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Librabet closed my account for no…

Librabet closed my account for no reason and stole almost all the money. Account have been closed for no reason and I don't care why but the money must be returned to the customer not stolen. They don't want me to play with them anymore.. ok, but money is paid out, not stolen. Probably the account were closed because I am a player who brings them losses and not profits. I had almost PLN 1,000 in my account and after a month of tormenting them with e-mails, they only withdraw... PLN 60 (!!!). All bookmakers licensed by Rabidi N.V. it's a scam. Stay away from them.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Im happy with them

Although I ve read man negative comments about this betting site Im quite happy with them. I made my first withdrawal on Tuesday and after 3 days its been processed and got my winnings. 5 stars.

25 May 2023
Unprompted review
Rated 1 out of 5 stars

don't ever think to deposit any money there

don't ever think to deposit any money there

they are open thieves and they know it.

i deposit funds because i want to tried out bookmaker bonus. there is stated in their "terms and conditions" that after deposit you have to rollover 1x deposit, then ask livechat to credit with bonus ?

i made a bet, it was settled, then asked on livechat and what ?
they said that the administration of the site can't give ma a bonus of undisclosed reasons (i registered today) and the decision is irreversible. Never had an account there earlier, so if you have money won on this bookmaker, it is completely random if they made a withdraw to you due to "decision of administration"

1 star is way too high to grade this scam bookmaker
if you think deposit there just don't do it - sent it to poor kids/pets or foundation, go eat outside etc.

7 March 2023
Unprompted review
Librabet logo

Reply from Librabet

Dear Customer,
We thank you for taking the time and appreciate the fact that through your review you brought your disappointment to our attention.

We apologize for the inconvenience this has caused you and we are sorry that your gaming experience on our platform has not been positive.

With regards to your comment, we would like to remind you that, as per the Terms and Conditions, the casino reserves the right to deny or refuse any bonuses, to cancel participation in any promotion, as well as to permanently or temporarily suspend any Customer or group of Customers from the promotion program. of the Website at the discretion of the Casino.

If you feel you need further assistance with your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via email support@librabet.com providing all the details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We thank you for your cooperation and we take this opportunity to send you cordial greetings.
Librabet.com

Rated 1 out of 5 stars

Extremely rubbish casino

Extremely rubbish casino. Slow customer services response. withdrawals never paid. Never trust!

25 November 2022
Unprompted review
Librabet logo

Reply from Librabet

Dear Customer,
We thank you for taking the time to leave a review - and appreciate the fact that through doing so, you brought your disappointment to our attention. I am sorry to hear that you had a negative experience on our site.
I really hope that you reconsider using our brand in the future. In case you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via e-mail support@librabet.com providing all the details you believe may be useful in relation to the problem encountered.
Thanks again for your feedback and for taking the time.
Best regards.

Rated 2 out of 5 stars

Bet limits, Withdrawal limit

Librabet offers big scale of sport bets what made my decision to set new account there. However once I won 10k EUR from 500 EUR, they set all my limits so low what is annoying.

1) bet limit from 2000 EUR to 500 EUR on big tournaments
2) Withdrawal limit to 500 EUR/day

No one from them cares to talk to me about it, it is as it is. So my udnerstanding is that loose money is OK and their goal then you have non-standard limits, but once you won high amount of money, they will almost disallow you to bet.

19 November 2022
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible ! Absolutely scam I gave this company to police authorities! Stay away, lads!

Withdraw from them is a miracle !!!

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Absolutely scam. I joined up with the 100% First Deposit Bonus and when I asked for the bonus, I got the following response: -
Please note that we are not going to be able to offer a bonus for your account.
This is a decision taken by the casino administration and it is non- negotiable.

15 March 2022
Unprompted review
Rated 1 out of 5 stars

Been trying to withdraw since 23rd…

Been trying to withdraw since 23rd December. Still no success. Got totally messed around with the verifications then withdrawal was still refused. Apparently there was an issue that’s not their fault or the banks fault. Do you can’t withdraw to visa and now add Mastercard to that. Think I’m just gonna blitz the money so I can close the account. No end of stress and communication failures. They will never give you a penny!

15 January 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely useless company...still…

Absolutely useless company...still waiting on withdrawals after 6 days, no reply to my emails, chat line seems to be always under maintenance. Not sure if it's a scam or not. I have made a complaint to the gambling commission in Curacao where they are based and not Cyprus, it seems they use Cyprus for corporate reasons,

3 January 2022
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, had over €300 taking from my account when I was winning and bets were rejected. I reported this and they said it was a known issue and someone would email me back I followed up with 2 emails and 2 days later still have not received a response. Also had issue receiving welcome bonus, would not recommend this site and do not believe Google for recommending this one

30 December 2021
Unprompted review
Rated 1 out of 5 stars

terrible customer service no one can…

terrible customer service no one can tell me when my withdrawal can be proccessed even though it says within 3 working days i have made an offical complaint yo the cyprus gablimg commission against libra bet aka tranello limited

3 November 2021
Unprompted review
Rated 5 out of 5 stars

TOP - one of the best around

Very good site. I like all prices. Always updated and very reliable.

I use the Casino section honestly which is, in my opinion, one of the best offer around. Slots and Roulette TOP

25 October 2021
Unprompted review
Rated 1 out of 5 stars

Scam

They keep telling me i should wager 5 times the bonus so i can withdraw my money. Right, but i have no bonus in my account and they dont understand!

27 September 2021
Unprompted review
Rated 1 out of 5 stars

Dangerous site probably the very worst…

Dangerous site probably the very worst I have ever used. I am a addictive gambler I used this site as it is not on gamstop . They target people like me for that very reason they know we will plough in what ever money we have. I lost nearly £1000.00 in one evening playing slots at £0.80 to £1.35 per spin every deposit i made lasted about 10 mins . 99% of the spins were no wins its completely rigged to take you out as soon as possible . The bonus structure is designed to clean you out the first one they ask for 40 euro to get a bonus , the second you have to deposit 50 euro the next ones then jump to 150 euro 300 euro and 400 euro these are the amounts they demand players deposit before they get the bonus . they start players off slow knowing once an addictive gambler is playing they will keep depositing until they are completely broke , Its organised crime and seriously someone somewhere must read these reviews and say enough is enough we need to shut these places down and bring some charges against these fraudsters .

edit : I have now discovered when trying to visit the site i get this message

403
FORBIDDEN
This internet site is not accepting visitors from your country. Should you have questions please contact us at support @ librabet . com

they are allowing players from my country to join up and once fleeced they put this message up . I have honestly never seen such blatant criminality

AVOID AVOID AVOID AVOID AVOID DO NOT JOIN UP AND MAKE DEPOSITS !!! YOU WILL BE CLEANED OUT 100%

27 September 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT PLAY THERE

DO NOT PLAY THERE, biggest scam ever, worst customer service ever, they cleaned out my balance (i didnt lose it playing) AVOID AT ALL COST

24 September 2021
Unprompted review
Rated 1 out of 5 stars

Big scam.

Big scam.
Wont let me withdraw my winnings because i have a bonus. they canceled my bonus because i asked to withdraw, and then they again wont let me withdraw because i had a bonus.
What the hell?

22 September 2021
Unprompted review
Rated 1 out of 5 stars

Do not bet here if you ever want to…

Do not bet here if you ever want to withdraw, my withdraw was pending for 5 days twice before I decided to just lose it, they didn’t even email back regarding why it was taking so long, won’t let you withdraw winnings.

22 July 2021
Unprompted review
Rated 1 out of 5 stars

Do not try to deposit or play on this…

Do not try to deposit or play on this website because it is TOTALLY A SCAM!! SCAM!! SCAM!! YOU CAN NOT WITHDRAW YOUR MONEY FROM YOUR ACCOUNT.. SO BAD!! I STILL HAVE MONEY ON MY ACCOUNT BUT I CAN NOT GET IT AND WITHDRAW MY OWN MONEY!!

21 May 2021
Unprompted review

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