Lick Reviews 4,602

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers had a great experience with this company. Customers consistently praise the superb quality of the products, noting that the paint is easy to use, has excellent coverage, and a beautiful finish. Many appreciate the wide selection of colors and the quick delivery service. The paint is often described as having good consistency, minimal odor, and being resistant to marks and scuffs. However, some people were dissatisfied with the paint quality, finding it too runny or not as durable as expected, particularly for high-traffic areas or specific environments like bathrooms. A few other people also felt that the color of the paint did not match the samples, and there were occasional issues with orders, including delays and discrepancies in color between different tins of the same shade.

What people talk about most

Product

Customers had positive experiences with product, praising the stunning range of colors, good consistency, and... See more

Quality

People report positive experiences with quality, praising the paint for its good consistency, ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Price

Reviewers mention ambiguous feedback about price, with some finding products expensive or a waste of money,... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick delivery and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our colour consultation online with Lulu, who suggested two palettes, each with a very different vibe. She was able to work with our tight timeline and got samples to us very quickly, so w... See more

Company replied

Rated 5 out of 5 stars

Buying directly from Lick is easy and hassle free. Delivery is swift. As for the products? We have used both paint, the Ultra Matt, and wallpaper. The quality is superb! Easily the best paint brand we... See more

Company replied

Rated 5 out of 5 stars

Love Lick paint! I’ve bought Yellow 03 & 08 in the ultra flat matt. So far I’ve used the 03 and it’s a beautiful warm golden yellow. It went on really nicely and seems much more resistant to knocks an... See more

Company replied

Rated 5 out of 5 stars

Excellent paint and great delivery. Is more pricey but well worth it for the quality and the finish. The colour selection is wonderful. We bought cheaper dulux paint but the colour was nothing like th... See more

Company replied


Company details

  1. #185 of 205 best companies in Decoration and Interior Design Store

About Lick

Written by the company

Lick Logo

Our mission is to support people in transforming houses into their homes.

We are a people-powered decorating movement focused on inspiring and supporting people to confidently transform their homes, with our unique pigment-rich colours and high-quality products—while respecting your home and ours: Planet Earth.

Our paint products provide all-round top performance at each price point. They consistently deliver above and beyond on core performance benefits, giving our decorators the best possible experience at superior value.

  • Excellent coverage in no more than two coats
  • Ultra tough and durable
  • Pigment-rich
  • A premium painting experience with a long-lasting, flawless finish

Contact info

4.1

Great

TrustScore 4 out of 5

5k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Terrible paint quality

Terrible paint quality
Ended up having a customer who wanted to use this paint so used the Lick Pro + paint which is exceptionally expensive and found the quality was terrible. Took 5 coats of the eggshell to get any kind of decent coverage and the wall paint is not scrubbable at all and again took 4-6 coats to get decent coverage. It was like painting with cheap watered down paint! For the price I expected a lot better and feel from the other reviews that there is an issue with quality control.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

All so easy

Easy to order samples, came the next day. Paint arrived quickly and my decorator loves using Lick.

29 May 2026
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Reply from Lick

Hello Sue, 

Thank you so much for your fantastic review! We're delighted to hear that your samples were easy to order and arrived the very next day, and that your paint was delivered quickly too.

It's especially wonderful to hear that your decorator loves using Lick, that's great feedback for the team. We really appreciate your support and hope you absolutely love the finished result!

Customer Support @ Lick

Rated 5 out of 5 stars

A very easy way to obtain paint samples…

A very easy way to obtain paint samples and a much easier way of deciding a colour choice. No messy painting just a peelable sample which can be moved around .
Very quick from ordering to delivery

1 March 2026
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Reply from Lick

Hello Debra, 

Thank you so much for your wonderful review! We're delighted to hear that you found our peel-and-stick samples such an easy and mess-free way to choose your colour. Being able to move them around and see how they look in different lighting is exactly what they're designed for.
It's also great to hear your order arrived so quickly. Thank you for choosing Lick, and we hope you find the perfect shade for your space!

Customer Support @ Lick

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order online.

12 May 2026
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Reply from Lick

Hello Lisa,

Thank you for your lovely review! We're so pleased to hear you found the ordering process easy and that your delivery arrived quickly. We really appreciate your support and hope you enjoy your Lick products!

Customer Support @ Lick

Rated 4 out of 5 stars

Quick delivery and good for the environment

Prompt delivery and great that they send stick on colour samples so as not to waste paint. Would prefer if they didn't have the 'Lick' name on the front. I'm not going for these colours this time but would definitely use the company again.

28 May 2026
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Reply from Lick

Hello Sarah, 

Thank you for your lovely review! We're so pleased to hear your samples arrived promptly and that you found our peel-and-stick samples helpful.

We also appreciate your feedback about the branding on the samples and will be sure to pass it on to the relevant team. While these colours weren't quite right this time, we're delighted to hear you'd consider using Lick again in the future and hope we can help you find the perfect shade for your next project.

Customer Support @ Lick

Rated 4 out of 5 stars

Great idea to have peel and stick paint…

Great idea to have peel and stick paint samples but range of shades are a bit limited

11 May 2026
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Reply from Lick

Hello Sandra, 

Thank you for your feedback! We're glad you like the idea of our peel-and-stick paint samples.

We actually offer a range of over 100 colours, so there are plenty of shades to explore. If you're looking for something specific or would like help finding the perfect colour, please feel free to contact us at hello@lick.com. One of our colour consultants will be happy to guide you through our range and help you find the right shade for your space.

Customer Support @ Lick

Rated 5 out of 5 stars

Easy to order and easy to use samples

Easy to order and easy to use samples. Good quality paint.

26 May 2026
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Reply from Lick

Hello Penny, 

Thank you for your review!

We're so pleased to hear that you found our samples easy to order and use, and that you've been happy with the quality of the paint. Making the colour selection process simple and enjoyable is something we work hard to achieve.

Thank you for choosing Lick, and we hope to be part of your next decorating project too!

Customer Support @ Lick

Rated 4 out of 5 stars

First tin of white 03 bought from B&Q…

First tin of white 03 bought from B&Q was not like the sample sheet. After I sent Lick photos of the difference they sent me a replacement which was perfect. Annoyed at having to paint my dresser again but it was fine in the end. It's very thick and creamy paint and easy to apply without drips or runs. It's very expensive but I have never been happy with any cheap paint so I believe it's worth it. Excellent customer service.

28 May 2026
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Reply from Lick

Hello Paul, 

Thank you for taking the time to leave a review.

We're sorry for the inconvenience caused by the initial issue with your White 03 paint and appreciate your patience while we worked to resolve it. We understand it was frustrating having to repaint your dresser, but we're pleased that the replacement matched as expected and that you were happy with the final result.

It's great to hear that you found the paint easy to apply and appreciated its rich, creamy consistency. We're also delighted that our customer service team was able to help get things sorted for you.

Thank you for your support and for choosing Lick for your project.

Customer Support @ Lick

Rated 5 out of 5 stars

Great product

Great product, love the sample stickers, order was on time too. Would buy again.
The pink 13 is stunning

26 May 2026
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Reply from Lick

Hello Chloe, 

Thank you so much for your review!

We're delighted to hear that you loved the peel-and-stick samples and that your order arrived on time. It's great to know the samples helped with your colour choice, and we couldn't agree more,  Pink 13 is a stunning shade!

Thank you for choosing Lick, and we look forward to helping with your next decorating project.

Customer Support @ Lick

Rated 1 out of 5 stars

masonry paint colour's

I was going to use lick masonry paint for my house. I went on the website to order samples (which I must say , start to work out expensive ). Choose a colour only to find it's not available in the masonry range. Perhaps I missed something , but I the website had me thinking any colour as I had the full range of colour's to choose from.

29 May 2026
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Reply from Lick

Hi Aidan, 

Thank you for your feedback. We're sorry for any confusion.

Our masonry paint range is available exclusively through Screwfix and currently comes in 71 Lick colours. 

While our peel-and-stick samples reflect our wider retail palette of 100 colours, not every colour is suitable for exterior masonry paint. This is because some pigments don't maintain their colour as well when exposed to prolonged sunlight and weather conditions.

We'd recommend checking the available masonry colour range via the Screwfix website before purchasing samples, as not all colours from our retail collection are offered in masonry paint. We appreciate your feedback and will continue to look for ways to make this clearer on our website.

Customer Support @ Lick

Rated 5 out of 5 stars

Affordable, quality paint

I have bought some Lick Green 07, matt interior for my kitchen. I had to review it as I am so impressed. I bought the £2 sample for me to stick on my wall, it peeled off easily and helped me to decide the colour I wanted, instead of painting my wall all different colours trying little paint pots. When I got the paint and started to use it , the colour was spot on. It was easy to apply, needed two coats but what an excellent finish. And to cap it all, affordable, eco friendly. Winner all round,now looking at colours for my bedroom!

4 June 2026
Unprompted review
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Reply from Lick

Hello Jacqui,

Thank you so much for your wonderful review! We're delighted to hear that Green 07 was the perfect choice for your kitchen and that our peel-and-stick sample helped make the colour selection process easier and less messy.

It's fantastic to know that you found the paint easy to apply. We also love hearing that our eco-friendly approach and affordability were part of what made your experience such a positive one.

Enjoy your newly transformed kitchen, and we can't wait to help you find the perfect colour for your bedroom next!

Customer Support @ Lick

Rated 1 out of 5 stars

I’ve bought the Matt paint and was…

I’ve bought the Matt paint and was shocked to see how runny the paint was! After applying a section of the wall, I knew it was not right in terms of paint quality, consistency and pigmentation. I can not believe how poor quality this paint is - it’s like 95% water mixed with low quality pigment. I have now bought little green Matt, more expensive but I trust the brand

5 June 2026
Unprompted review
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Reply from Lick

Hi Andy, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to paint quality. 

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? 

Our team will be more than happy to investigate and work towards a resolution.

Customer Support @ Lick

Rated 5 out of 5 stars

Happy with delivery and communication

Happy with stick in wall paint samples, can move samples around my room to see how the light effects the tone through the day, with no mess.

20 November 2025
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Reply from Lick

Hello Kade, 

Thank you for your review! We're so pleased to hear that you found our peel-and-stick samples helpful. It's great to know you enjoyed the convenience of testing colours without any mess. Thank you for choosing us, and we wish you all the best with your decorating project!

Customer Support @ Lick

Rated 5 out of 5 stars

All positive

All positive . Fast delivery of swatches and hood customer service. I liked one of the colours which was from the purple lilac range but would like more variants to compare . I didn’t see any other variations on the colour of lilac and lavender so I haven’t quite found the colour I need .

22 May 2026
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Reply from Lick

Hello, 

Thank you for your lovely review! We're so pleased to hear that your samples arrived quickly and that you had a positive experience with our customer service team.

We're always reviewing our palette, and comments like yours help us understand where customers would like to see more variety. If you would like some support in finding your perfect shade feel free to email us at hello@lick.com and one of our colour consultants will be happy to help you narrow down that perfect shade. 

Customer Support @ Lick

Rated 5 out of 5 stars

A stunning range of colours

A stunning range of colours. The paint is like thick cream. Using Greige 01 at the moment on all the woodwork. Looks beautiful. Working my way around the house. Have found the Quiz on the website to be really helpful in helping to choose colours.

4 June 2026
Unprompted review
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Reply from Lick

Hello, 

Thank you so much for your wonderful review! We're delighted to hear you're enjoying Greige 01. It's especially great to know that our Colour Quiz helped make choosing colours easier along the way. We appreciate you taking the time to share your experience and wish you the best as you continue your decorating journey around the house!

Customer Support @ Lick

Rated 5 out of 5 stars

It's really good paint.

It's really good paint.

23 November 2025
Lick logo

Reply from Lick

Hello Robert, 

Thank you for your review! We're delighted to hear you're enjoying the paint and that it's worked well for your project. We really appreciate you taking the time to share your feedback and hope to be part of your next decorating project too.

Customer Support @ Lick.

Rated 5 out of 5 stars

Love Lick paint!

Love Lick paint! I’ve bought Yellow 03 & 08 in the ultra flat matt. So far I’ve used the 03 and it’s a beautiful warm golden yellow. It went on really nicely and seems much more resistant to knocks and dirt than other paints I’ve tried; I’ve had to wash off drink spills and it left no marks! Also it barely smells at all which is a huge bonus for me as I have fragrance and chemical sensitivities. 100% will buy again.

19 November 2025
Lick logo

Reply from Lick

Hello Caroline,

Thank you so much for your wonderful review! We're delighted to hear that you're loving Yellow 03 and that it's brought such a beautiful warm tone to your space.

It's especially great to hear that you've found the finish durable and easy to clean. 

We really appreciate you taking the time to share your experience and can't wait for you to try Yellow 08 as well. Thank you for choosing Lick, and we look forward to helping with your next project!

Customer Support @ Lick

Rated 5 out of 5 stars

Gorgeous collection of colours to…

Gorgeous collection of colours to choose from. Good quality, no nasty smells, easy to use, looks great when dry. Highly recommend.

20 May 2026
Lick logo

Reply from Lick

Hello Nadine, 

Thank you so much for your lovely review.

We're delighted to hear you're enjoying the colour selection and that you found the paint easy to use. It's also great to know you appreciated the low-odour formulation.

Thank you for your recommendation and for taking the time to share your experience with us.

Customer Support @ Lick

Rated 1 out of 5 stars

It is quite unbelievable how awful this paint is

It is quite unbelievable how awful this paint is.

Two cans of Blue 18 that are very noticeably different in shade. This has ruined the entire job and the whole hallway and landing are going to have to be painted again. Huge waste of time and money.

Any paint company should hold themselves to a higher standard than this.

30 May 2026
Unprompted review
Lick logo

Reply from Lick

Hi there, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to colour accuracy.

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? Our team will be more than happy to investigate and work towards a resolution.

Customer Support @ Lick

Rated 1 out of 5 stars

Great quality paint-Poor service

Great quality paint, but over ordered. Emailed customer service regarding a refund/exchange and no reply. Need to discuss how we can order another colour and return an unopened tin.

Can anyone from Lick contact me to discuss please?

5 May 2026
Lick logo

Reply from Lick

Hi Connie,

Thanks for reaching out, and sorry to hear that you have not been able to process a return. 

We checked our mailbox and couldn't find any emails received regarding your recent order. If you could reach out to our customer support team at hello@lick.com and confirm the items you'd like to return, we will arrange this for you. 

Customer Support @ Lick

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