This is my local Lidl store
This is my local Lidl store and it always looks nice and clean.
The staff are all very friendly and knowledgeable.
Can be quite long queues but always go down pretty quickly.
Can always find what I am looking for.
250-260 Fencepiece Road, IG6 2SU Hainault, GB
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Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.
250-260 Fencepiece Road, IG6 2SU, Hainault, United Kingdom
Replied to 7% of negative reviews
Typically replies within 48 hours
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This is my local Lidl store and it always looks nice and clean.
The staff are all very friendly and knowledgeable.
Can be quite long queues but always go down pretty quickly.
Can always find what I am looking for.
Lidl Hainault thank you for your incredible customer service!
Lead by store manager Ricky, who is so accommodating, helpful and approachable. His team including Kyle, Carly, Rachel and Dennis were professional, so helpful, even helping me with my groceries to the car as I have a bad back and with a big and kind smile on their faces. This team of people were so supportive and helpful- thank you guys!
Loved lidl my shop is Hainault. Now I really don't you have to check their vegetables carefully. Their ready to eat Advocados are mostly over ripe so bin them if you don't eat immediately. Bought two bags of baby potatoes and they smelt horrible and within a day sprouting. You can feel the heat of the overhead lights beating down on the veg that can't be good. Today 2 tiger batons for £1 except there weren't any. Lots of times at the end of the week there's no full fat 2 pint milk. All in all this branch has gone down hill. Middle isle is always a mess. So it's goodbye from me.

Reply from Lidl GB - GB1416
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