Lidl GB Reviews 

During our shopping on Saturday at “LIDL MADELEY “ we had finished our shop , there was only one teller and the shop was full, the teller was waiting for help from manager.. they announced till 4 was opening and then they said till 3, we started lining up in till 4 and the security man sent us to till 3. We were totally confused so we started unloading on till 3 while the people behind us went to till 4. A teller came and went on till 4, they were checking out and then a teller came to us on till 3. The gentleman behind us was explaining what was happening and the teller accused him of being aggressive but that was not true. My husband said we have a good mind to walk out, the teller said then walk out in a very sarcastic manner, so we did. Will never go to Lidl Madeley again.

I went to Lidl to buy a silver crest icecream maker l went down wednesday night Thursday morning and Thursday night.. before they opened they never had them on sale now it says sorry sold out ..how can you sell out of an item that was never on sale a member of staff said they had been kept in the office.. stop conning people in future l will shop at Aldi at least they sell the items they advertise .and don't keep them for themselves as Lidl obviously do..

Was just in your store at stamford Hill London There was a large queue at self service tills Asked the attendant if he could open a tills for me as I have cancer and severe rheumatoid arthritis and was in pain he point blank refused and said they only open them when busy im totally disgusted and will never use lidle again

It's been weeks bakery paper bags almost non existencetant even complained to area manager,the ossett store needs better stock as some items not available, the dewsbury store has bags why is this store left with out any.this store is losing out .put it right please as put mince in containers not compressed dog food packs.

Their ready meals and meat products are dreadfully poor quality. Today I purchased 2 packs of Swedish meatballs in gravy with mashed potatoes and peas. Even as I was heating it, it gave off an awful greasy cheap meat smell. One mouthful and I felt ill. The meat was the texture of the cheapest dog food imaginable. The taste - practically indescribably bad. The horrible, cheap greasy taste imbued the mashed potatoes and the gravy was vile. Both my partner and I put our meals straight into the bin. I had to brush my teeth twice to get rid of the nasty taste. I've had poor meat products from there before but nothing I've ever tasted in my life was as bad as this.

Its the parking eye fines that you get. You see a sign in the car park saying you have 90 mins to shop, then you shop and go home. Parking eye then send you an 'automated fine' for not putting your number plate on a screen in the store and putting your receipt bar code on when you leave. I feel this is an invasion of freedom to shop within the rules they set themselves and then send you a fine when you abide by the parking rules and have been there only 46 minutes. Shockingly bad in this day and age.

Not happy my mum went to reserve one of the ninja slushi machines for me today to be horrified with the notification stating it’s already sold out how can an item be sold out if it is supposed to be reserved between the 16/7/26-19/7/26 and picked up next week between the 23/7/26-27/7/26 SORT IT OUT this is a joke just like with the air conditioner only 3 came into my local Epsom store and someone bought all of them

I am writing to file a formal complaint about the extremely rude and illogical service I experienced at your Broadheath branch today (16th July) at 17:38.

When I went to use the self-checkout, a staff member there ordered me to go to the manned till in a highly demanding and impolite tone. This was completely unreasonable, as all the self-checkout machines were working perfectly, and there were many other customers using them at the exact same time.

There was absolutely no valid reason to single me out and order me away from a fully functioning service. As a regular customer, I expect to be treated with respect, not to be ordered around with such a hostile attitude. I hope you will look into this and ensure the staff at this branch receive proper customer service training.

Lidl grow bags are atrocious. Avoid. Total waste of money. Crops failed because of quality. So not only lost money spent on bags, but also the plants. Neighbours had the same issue. I won't be buying again.

Myself and my partner both have been sick after eating Lidl smoked salmon all details submitted

Due to the poor quality of this product and receiving a car park fine whilst shopping I am now no longer shopping at Lidl

I warn anyone that thinks it’s a good idea to shop at Lidl THINK TWICE !!!!

REMEMBER 2 THINGS !!!

CAR PARK FINES AFTER ONLY BEING THERE FOR 1 hour 40 mins….and FOOD POUSONING

Lidl in Newquay, Cornwall.

Nothing wrong with the shop or the products. Lidl just make it impossible to pay and leave.

No tills open. A few self serve tills open but a half hour wait……

I only wanted a few things so I dumped them out and went to Morrisons next door.

I won’t go back to Lidl.

Ive started going into lidl in dalry, its smaller n i have problems walking, its an excellent store, staff are nice and friendly and professional, ive heard that the wee fans that you put water in to cool you down are supposed to not be great, i took a pic oʻ it and googled it, it says its good at a distance near you, so i bought one , I'll tell ye this wee fan thing is brilliant especially when you put cold water in it, i like looking at the middle oʻ lidl n theres loads o bargains ta.

My local Lidl store is usually pretty quiet, but do not like going to this store as the checkout takes a long time, only 1 checkout open and no self checkouts at this store.

First time i have purchased this product very disappointed.
The steak was chewy and tough, one side of the steak tasted totally different from the other side.
I would not buy this product again.

Hi there . I love Lidl food but like I told you guys last time your baskets are so dirty that I can’t shop like that , we had Covid and we all know cleaning is a very important thing to do , so we won’t catch any viruses . One of your staff told me today that you guys clean the baskets two times a year. OMG are you for real , that comes from your own staff . If I have to pick cleaning over food so be it, I like to shop in a clean environment and you guys don’t give that at all . The car park looks like a rubbish bin with lots of rubbish every
here I even saw few dirty condoms on the ground, that car park is never been cleaned . Sad but true. I’m hoping you guys will do something about it because it’s so bad.

Visited Lidl today and had to manoeuvre throw large trollers for shelf filling and loads of boxes all round the store from which merchandise had been put in shelves. This is not uncommon but today was by far the worst. Come on Lidl you are better than this. Employ sufficient staff.

Awful trip. Not a single person is ever on the tills these days. More automated tills that have one dude running ragged because they keep failing.
Leaving is like leaving a train station and having to put your ticket in the turnstile. Except if you haven't actually purchased something you then have to chase down a worker to let you leave. Felt like a prison rather than a store.
Staff getting canned, just for machines to give the rest of the staff even more workload and stress.
Receipts also just now state the amount of products you bought... so If I needed a refund on something and cant remember if I bought it on the trip where I bought 32 items, 6 items or 10 items do I have to keep every receipt to bring back? I am not saving every receipt like a little paper hoarding dragon. I just wont be back.

Lidl is really good on different brands of food and being quite cheap. Has a great bakery and a good variety of veg and fruit. But does lack friendly staff. I was served today by a lady whom was literally throwing my shopping through the till and she completely ignored me talking to her colleagues instead, no hello or goodbye!! Are staff trained in customer service 🤔

Would lidl please stop replacing decent products like coconut water with a product called coconut batista milk for coffee, it's full of fake stabilisers YUK.
I am incredibly sick and tired of Supermarkets in the UK replacing good products with vile toxic products full of additives and stabilisers.

Went shopping this morning in Lidl and there was no internet working in the building and I'd ran of credit. I'm on low income and couldn't access Lidl app to see my coupons,instead of saving money I had to pay more. Thank you Lidl will shop elsewhere in future as everytime I go in there's always an issue . Will start using other shops that have better reward schemes and internet.