Life Line Screening Reviews 18,994

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasant demeanor, professionalism, and expertise, highlighting how comfortable and safe they felt during their visits. Many people also appreciate the efficiency of the service and the smooth user experience, noting that procedures were well-explained and the overall process was fast and easy. However, some customers also noted issues with response times and customer service. A few people experienced longer than expected wait times between procedures or before being seen, and some found the organization to be lacking. There were also occasional mentions of staff being unhelpful or not providing clear information regarding tests or follow-up.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting efficiency and speed. Many reviewers... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting that everything ran smoothly... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported quick service, with some not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more

Company replied

Rated 5 out of 5 stars

Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more

Company replied

Rated 5 out of 5 stars

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more

Company replied

Rated 5 out of 5 stars

We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Receptionist friendly

Receptionist friendly, service very slow

30 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that our receptionist was friendly, but we’re sorry that the service was slower than expected. Your comments have been shared with our team as we work to improve efficiency and reduce wait times.

Rated 4 out of 5 stars

The facilitators and screenings were…

The facilitators and screenings were fine. The only reason I didn’t give it 5 stars was the facility used for testing was a bad choice due to air quality. The place was full of mold. You could smell the stale air as soon as you entered the building. Otherwise, good job and thank you.

30 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that you were satisfied with the facilitators and screenings. We’re sorry for your concerns regarding the facility’s air quality, and this feedback has been shared with our team as we evaluate locations for future events. We appreciate your participation.

Rated 5 out of 5 stars

Quick, easy, cost efficient!

Easy to schedule, good communication( very frequent), process and procedures at the screening were efficiently managed, personnel were friendly and informative.

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that scheduling was easy, communication was clear and consistent, and that the screening process was well managed. We’re also glad our team was friendly and informative. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The organization of the whole…

The organization of the whole procedure. I had 5 tests and they flowed so smoothly

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Charles, for your feedback. We’re pleased to hear that your testing experience was well organized and that all five tests flowed smoothly. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quick service

Quick service, friendly staff

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, John, for your feedback. We’re glad to hear that your experience was quick and that you found our staff friendly. We appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

My first test, highly recommend

My first test with this company. From a nurse’s prospective, it was a good experience. The tests were professionally done. Waited just a few minutes after check in. The setting was comfortable, had nice music, was very upbeat. The staff were knowledgeable and friendly. Highly recommend.

30 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Karen, for sharing your experience and perspective. We’re honored to hear that your first visit with us was a positive one and that you found the testing professional, timely, and well organized. We’re especially grateful for your kind comments about our staff, environment, and overall approach to care. Thank you for your recommendation we truly appreciate your feedback.

Rated 5 out of 5 stars

Very easy to schedule

Very easy to schedule. Staff very friendly. Was able to find a close location

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Linda, for your feedback. We’re glad to hear that scheduling was easy, our staff was friendly, and that you were able to find a convenient location. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good people

Good people

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear you had a positive experience and appreciate your kind words about our team.

Rated 5 out of 5 stars

Everyone was professional and friendly

Everyone was professional and friendly. Time was used efficiently.

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that our team was professional and friendly, and that your time was used efficiently. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

They were very friendly

They were very friendly

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Dorothy, for your feedback. We’re glad to hear that you found our team very friendly and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Staff were very friendly and efficient.

Staff were very friendly and efficient.

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that our staff was friendly and efficient, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great staff that took great care of me…

Great staff that took great care of me and others. Excellent Lady to check us in. Made it quick and easy. Then on to the other ladies who did our test. Check us out with there knowledge and equipment. Took there time and explained everything. Made me feel well thru the whole process. Very kind and considerate. Thank you for the test and job that was done.

1 May 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your kind feedback. We’re glad to hear that our team provided caring, knowledgeable service and made the process smooth and comfortable for you. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that you found our staff terrific and appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Friendly staff

Friendly staff, quick process

29 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Cheryl, for your feedback. We’re glad to hear that you found our staff friendly and the process quick. We appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

I can't get my information from my life…

I can't get my information from my life line to see the results

29 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for reaching out, Connie. Your screening results are uploaded to your secure patient portal and can be accessed at www.lifelinescreening.com/results. If you experience any difficulty logging in or viewing your results, our customer support team will be happy to assist you further.

Rated 5 out of 5 stars

Great experience

Great experience

30 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that you had a great experience and appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Wonderful service

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already seeing them so knew what they can do for people.

29 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Janette, for sharing your experience. We’re pleased to hear that you found value in the screenings we offer and that they complement the care you receive from your physician. We appreciate your trust and your kind words about the benefits Life Line Screening provides, and we’re grateful you took the time to share your feedback.

Rated 5 out of 5 stars

Everything was quick and easy!

Everything was quick and easy!

30 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that everything was quick and easy, and we appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

I paid cash for the 99 dollars for the…

I paid cash for the 99 dollars for the extra tests and when I got my statement today, I see where you charged my credit card also

21 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for bringing this to our attention, Dennis. Please note that Life Line Screening does not accept cash payments for screenings or add-on tests. All payments are processed electronically.

Rated 5 out of 5 stars

Lifeline Screening experience

The Lifeline Screening staff were very efficient and friendly. I didn’t have to wait long for my screenings.

28 April 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that our staff was efficient and friendly and that your screenings were completed with minimal wait time. We appreciate you taking the time to share your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look