All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more
Company replied
This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more
Company replied
We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more
Company replied
Company details
Written by the company
Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.
Contact info
United States
- www.lifelinescreening.com
4.5
Excellent
19K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the staff were so kind and…
All the staff were so kind and professional. Daniel and J excellent
3 May 2026
Reply from Life Line Screening
Good morning, Elen
We appreciate your feedback and are so happy to hear that you found our staff kind and professional. We're glad you had an excellent experience.
Life Line Screening
Easy and comfortable
Easy and comfortable. They played music that relaxed me. I just don't know the results for 10 days they said.
30 April 2026
Reply from Life Line Screening
Good morning, Jen W,
We're happy to hear that you found your visit easy and comfortable and that our music helped you relax. We appreciate your patience as you await your results.
Life Line Screening
Reply from Life Line Screening
Thank you for your feedback, Nikki. We’re glad to hear our team was friendly, and we appreciate your patience with the wait time. Your comments help us continue working to improve the overall experience.
Reply from Life Line Screening
Thank you for your feedback, Rodney. We’re glad to hear our team was courteous, friendly, and efficient, and we appreciate you taking the time to share your experience.
Reply from Life Line Screening
Thank you for your feedback, Judy. We’re glad to hear our staff was fast and friendly, and we appreciate you taking the time to share your experience.
From the moment I walked in
From the moment I walked in, I was greeted by a lovely young lady with a beautiful smile. Polite, informative and knowledgeable. The nurses were amazing and professional. Cleanliness was very important to everyone! The nurses were kind, helpful and gentle! There were many people showing up early. The staff showed respect, patience and professionalism. Great job!
3 May 2026
Reply from Life Line Screening
Thank you for your wonderful feedback! We’re delighted to hear you felt welcomed from the moment you arrived and that our team provided professional, kind, and gentle care. Cleanliness, patience, and respect are very important to us, and we truly appreciate you recognizing our staff’s efforts.
EXCELLENT STAFF
EXCELLENT STAFF, SERVICE AND RAPID SERVICE QUALITY IS THE TOPS. MOST IMPRESSIVE APPOINTMENT PROFESSIONAL DELIVERY OF SERVICE EXCELLENT THIS AMERICAN LEGION IS AN IDEAL PLACE FOR THESE TEST TO BE RUN IN. FIVE STAR TREATMENT!
2 May 2026
Reply from Life Line Screening
Good morning, Judy
We appreciate your fantastic feedback! We're happy to hear that you received excellent service from our staff and that you were impressed with the rapid and professional delivery. We're glad you had a five-star experience!
Life Line Screening
Venue was freezing cold and it takes…
Venue was freezing cold and it takes too long to get results.
2 May 2026
Reply from Life Line Screening
Thank you for your feedback, James. We’re sorry to hear the venue temperature was uncomfortable and that the wait for results felt too long.
Everyone was nice and asked questions…
Everyone was nice and asked questions and answered my question.
30 April 2026
Reply from Life Line Screening
Hello, Joyce
We appreciate you sharing your feedback! We're so glad to hear that our team was nice and answered your questions thoroughly.
Life Line Screening
In and out quickly
2 May 2026
Reply from Life Line Screening
Good morning,
We're glad you had a quick and efficient experience. Thank you for your positive feedback; we appreciate it greatly.
Life Line Screening
Screening Staff Not Friendly
The young lady I spoke with over the phone to book my appointment was very helpful and friendly. I really appreciated how caring she seemed to be. However, the staff at the screening site were not so much. There was nobody at the sign-in table and no instruction sign on what to do upon arrival. So I stood there for quite a while before someone finally showed up and told me to just have a seat because they call the participants by their appointment times. I had arrived about five minutes prior to my appointment time and then sat in the waiting area for a long time. Finally I was called to the “sign-in” table where I confirmed my name and address and signed a screen on an iPad. The technicians who performed the screenings appeared to be experienced but were only minimally helpful/friendly. The wait time between screenings was very long. I have used LifeLine services for several years and I’ve never had to spend as much time just waiting as I did this last time (April 29th). I gave a score of 3 stars because the lady on the phone was so nice and caring and the facility (a church) was excellent. Otherwise, I would have given the experience only one star.
29 April 2026
Reply from Life Line Screening
Thank you for your feedback. We’re glad to hear our scheduling representative was caring and helpful and that you appreciated the facility. We’re sorry your on-site experience did not meet expectations, particularly regarding wait times and communication. Your comments are important to us and will be shared with our team as we work to improve the experience.
Reply from Life Line Screening
Thank you for your feedback, William. We’re glad to hear your experience was quick and that our employees were polite. We appreciate you taking the time to share your experience with us.
Nice people.
1 May 2026
Reply from Life Line Screening
Thank you for your feedback! We’re glad to hear you had a positive experience and found our team nice and welcoming. We appreciate you taking the time to share.
Reply from Life Line Screening
Thank you for your feedback! We’re glad to hear you received good, quick, and friendly service. We appreciate you taking the time to share your experience.
Reply from Life Line Screening
Thank you for your feedback. We’re glad to hear the process was well organized and comfortable, and we appreciate you taking the time to share your experience.
.appt running late .Appt at 2:15pm still didn't get in at…
..Appt at 2:15pm still didn't get in at 2:45pm...had to get back to work at 3pm .. after I asked why I hadn't gotten in yet. They said they were running late. Should let people know that. someone came and did blood draw for TSH and C protein..did my carotid Artery screening..Said you would be calling me about the test I didn't receive that day....I called life line have to reschedule no credit back...
22 April 2026
Reply from Life Line Screening
Thank you for sharing your experience. We’re sorry for the delay and the inconvenience this caused, especially with your work schedule. Clear communication about wait times and follow‑up testing is important to us, and we appreciate your feedback as it helps us improve.
Exceptional service and Marie was…
Exceptional service and Marie was absolutely great! Would love to have her every time I’m there!
1 May 2026
Reply from Life Line Screening
Thank you for the kind words, Maryann! We’re thrilled to hear you received exceptional service and that Marie made such a positive impression. We’ll be sure to share your compliments with her and appreciate you taking the time to let us know.
Professional and courteous staff
The Life Line staff was professional and very nice. They're efficient, as well--the screening doesn't take long at all.
2 May 2026
Reply from Life Line Screening
Thank you for your feedback! We’re glad to hear our staff was professional and friendly, and that the screening process was efficient and timely. We appreciate you taking the time to share your experience.
Reply from Life Line Screening
Thank you for your feedback! We’re glad to hear our staff did a great job and that you were satisfied with the services and time spent. We appreciate you choosing Life Line Screening.
Reply from Life Line Screening
Thank you for your feedback, William. We’re glad to hear our representatives were nice and that the tests were quick and effective. We appreciate you taking the time to share your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.