LightBulbs Direct Ltd Reviews 30,692

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and efficient delivery. Customers found the ordering process simple and appreciated the wide selection of products, including hard-to-find bulbs, which made it easy to get exactly what they needed. Many people highlighted the promptness of delivery and the good quality of the items received, often noting that products arrived well-packaged and intact. However, some customers experienced issues with product quality, receiving items that were not working, broken on arrival, or failed shortly after use. There were also instances where the wrong size or type of product was sent, or where packaging was deemed insufficient, leading to damaged goods.

What people talk about most

Product

People report positive experiences with product, often highlighting the good quality, value for money, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt and fast delivery, with... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the good quality of products, including... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quality, efficiency, and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having only moved in three years ago this was the first kitchen spotlight that needed replacing. Taking the details from the old bulb made the ordering process simple. The bulbs arrived undamaged in a... See more

Rated 5 out of 5 stars

From order to delivery the service has been excellent. We found that one of the bulb was not working. Once reported the company was prompt is sending a replacement- not many companies these days are q... See more

Rated 5 out of 5 stars

Perfect warm lighting for my stall in the evening. Strung internally around three sides they provided an inviting glow which provided just enough light. Being plastic meant they didn’t break and eac... See more

Rated 5 out of 5 stars

I searched online for a branded light and found Lightbulbs Direct offering the best price. Delivery was in the specified time and it arrived well packed and 1st class condition. Would definitely look... See more


Company details

  1. #44 of 98 best companies in Lighting Shop
  2. #11 of 16 best companies in Light bulb supplier
  3. #9 of 24 best companies in Lighting wholesaler
  4. #23 of 40 best companies in Office supplies shop

About LightBulbs Direct Ltd

Written by the company

Lightbulbs Direct: Your One-Stop Lighting Shop

Lightbulbs Direct is the UK's leading online retailer for all your lighting needs. With over two decades of experience, we offer an unparalleled range of high-quality light bulbs and fittings at unbeatable prices. Our knowledgeable team is passionate about lighting and dedicated to helping you find the perfect solution for your home or business. From classic incandescent bulbs to energy-efficient LED options, we've got you covered.

Struggling to choose?

Our comprehensive buying guides and informative blog are packed with tips and advice.

Let Lightbulbs Direct illuminate your world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpful and fast service.

LightBulbs Direct were able to supply a particular replacement compatible bulb that allowed me to keep using a favorite stand light fitting. Fast and secure delivery of said bulb was great.

1 May 2025
Rated 5 out of 5 stars

Great selection of bulbs

LightBulbs Direct has a great selection of bulbs! I specifically wanted 18W lamps and they have them in stock at a reasonable price. Shipping is also reasonable and very fast. I haven't been running the bulbs for long enough to draw any conclusions about reliability or quality, but first impressions are that these are well-made and robust items.

22 April 2025

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