The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... See more
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I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... See more
Company details
About Light Bulbs, Etc
Information provided by various external sources
Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Contact info
14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
1.4
Bad
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The best kind of customer care combined with quality product.
The Chat help was amazingly good. I questioned the brightness between a specific incandescent bulb and its LED counter part. Tracy(?) offered and did, right then, go and get one of each bulb, but them in a displayed, turned them on, took a photo and posted it as part of our chat session. I could see that the LED was very good for my needs. I ordered 8 of them, a small order, it was filled and shipped immediately at a very reasonable shipping fee. The bulbs arrived in a reasonable time and they look and function just great.
It is the Best to be able to purchase from a family-owned business where they really care about meeting their customer's individual needs.
20 March 2016
Unprompted review
quick delivery on product I needed
Ordered special bulb that I could not find quick delivery with the bulb I needed Thanks
20 March 2016
Unprompted review
excellant
Had a very hard time findin replacement bulbs for ottlite-this site had the bulbs and order process/delivery was flawless thank you
19 March 2016
Unprompted review
No problems
I ordered the bulbs for under counter lighting and they came as promised, and work from fine. Check that off of my list of things to do....thanks!
19 March 2016
Unprompted review
ott lite bulb
I couldn't find the ott lite bulb I needed. But you had it and sent it in under a week!
18 March 2016
Unprompted review
I found my hard to find bulb here!
I searched high and low for a particular kind of bulb that I needed for my OTT lamp. Finally, I found it here. My only disappointment was that it was very expensive...but the cost of ordering it directly from OTT was higher.
18 March 2016
Unprompted review
quick service, good products
Got my order very fast and am happy with the products
18 March 2016
Unprompted review
GLAD TO FIND A LOCATION TO FIND THESE BULBS
WEBSITE WAS A LITTLE HARD TO NAVIGATE. iT TOOK A WHILE TO FIGURE OUT HOW TO ADJUST QUANTITIES BEFORE CHECKOUT
18 March 2016
Unprompted review
received exactly what I ordered
first time purchase. got what I expected and a good price. will order from them again
16 March 2016
Unprompted review
Light Bulbs, Etc
They had what I needed, they shipped it very quickly and my work was done!
16 March 2016
Unprompted review
My bulbs
I ordered some specialty lights bulbs i could not find anywhere not even at Amazon. I purchased the bulbs on a Monday and received the Wednesday, I was impressed with the speedy delivery of the bulbs. They fit perfectly and I am very happy with my purchase. I will be ordering again.
16 March 2016
Unprompted review
Chandlier bulb
I searched for months to find a bulb for my bathroom light that was discontinued by all of the big box stores. I found the bulb on Light Bulbs, Etc., the customer service was superior and price was reasonable. Great experience...
16 March 2016
Unprompted review
Hard to find bulbs
Bought two hard to find bulbs. Got them in a week. A+
15 March 2016
Unprompted review
Light Bulb experience
Easy website, very responsive to inquiries, fair prices
15 March 2016
Unprompted review
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