This website is a scam. I ordered a light on the 22nd of October, and when I hadn't heard anything from them by the 3rd of November I reached out customer services to check on the status of my order.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This chandelier was described as having crystal beads and the rest acrylic. However everything is made of acrylic, including the beads, which have clearly visible casting nodules on them. The main b... See more
I bought a fab outdoor indoor fajara light direct and I've lost the charge cable (pin type thing) The company cannot even tell me the name of the charger , they had the audacity to send me a p... See more
Still waiting for a delivery, or even an indication of delivery date, on order placed 8 days ago for an in-stock product. By today's standards of on-line retailing, this is not good enough. Cannot com... See more
Company details
Contact info
50 Carmaben Road, G33 4UN, Glasgow, United Kingdom
- 0333 577 0579
- customerservices@lightinglighting.co.uk
- www.lightinglighting.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
Excellent product, good price and delivered on time
Great result
Great item, speedy safe delivery and it all looks fab in new bathroom. Delighted.
Quality problems
The light I was sent was made up of crystal droppers, of which one was missing (they have agreed to send another). After assembling and fitting it to the ceiling, I found that one of the bulb holders was not working. I was asked to send the whole light back, so they could return it to their suppliers for checking. One would have thought it should have been checked before it was sent to the customer.
Excellent service
Excellent service. Lights are beautiful and excellent price
Excellent and speedy service
I have bought from these guys twice and the product and service were excellent. Would definitely recommend.
All 5 cups where broken plus the …
All 5 cups where broken plus the bracket that fits to the ceiling was bent it looked to me as if it was a return
No problems
No problems, item was ordered and it arrived in good time. Very nice delivery man as well makes a change when they can make conversation rather than just grunt!
Not a good experience
Not a good experience. Ordered 3 lights and was told they would be delivered in 2-3 days. Was then told (after payment) that 2 of the lights were not in stock. I cancelled them and was refunded. The remaining light was sent out. The bulb holder was misaligned. This was returned and replaced. The next light was marked. I kept this rather than continue with this farce. I would not recommend this company.
Fantastic experience
Fantastic experience, will definitely use them again. Great communication and prompt delivery.
Marco Tielle MarieTherese Chandelier
Excellent value for money, plus great service.
Will buy another one.
very good quick service mirror arrived …
very good quick service mirror arrived very well packed ....
thank you all at Lighting Lighting will buy from you again .
Excellent product
Excellent product. Really impressed with my fisherman lights as they are well made and look really nice in my lounge. Would recommend.
Jenny
Happy or Happppyyyyy!!
In my opinion, my overall shopping experience with Lighting Lighting was really good since it was easy to navigate through the website and when it came to placing an order, I was totally stress free. I was informed about the process of my order via e-mail and was absolutely elated with my product when it arrived. In conclusion, I would recommend this company to many out there purely because of the service they provide.
Fast efficient service from paying on …
Fast efficient service from paying on line to delivery.
Lights have yet to be installed so unable to comment on quality or lighting ambiance.
One very small negative is i have been unable to find written instructions for type/size of bulb although wattage is shown.
Fabulous lights and great communication
The product was the cheapest quality …
The product was the cheapest quality plastic I could have imagined and looked like a toy light. A huge disappointment. Delivery was good but customer service on ordering left much to be desired.
1st class
Very helpful, answered my questions quickly and shipped using DPD with an hour time slot. Will be using again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








