While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not buy anything from here. The clothes look nothing like photos. Cheap not sized correctly and damaged. I tried to return they won’t provide a label or address. They are a fraudulent company they... See more

Rated 1 out of 5 stars

Ordered two dresses from this website totaling approx. $72.00. The return policy on the website made it seem easy to make a return; you had to email them and they would contact you within 24 hrs with... See more

Rated 1 out of 5 stars

Brought a formal dress for a wedding, dress is completely see through very poor quality of material. Picture advertised looked very nice, not the same as what was received. Paid extra for faster pos... See more

Rated 1 out of 5 stars

Clothing nothing like what is advertised. Cheap disgusting material and they are copying images from other sites such as thier Solid Button Wide leg Jumpsuit which is actually from Ishka and thier p... See more

Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Information provided by various external sources

Liligal.com is a online store which mainly design and produce fashion clothing for women.Fashion onlineshop Free Flat Rate Shipping for orders over $49USD!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(1,014)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liligal blouse sizes are usually a good…

Liligal blouse sizes are usually a good fit. The dress sizes are a bit different. I ordered one size up to allow for more room in the top and it was still a bit snug. I buy from liligal because of the good quality material and the great 50% off coupons plus free shipping.

4 March 2020
Unprompted review
Rated 4 out of 5 stars

2 great shirts, but...

Love the 2 shirts I ordered just definitely a different fit per size & style.
The XXL was too large & had a snag across the bottom front! I love this shirt & want to exchange it for a XL please & thank you!

4 March 2020
Unprompted review
Rated 1 out of 5 stars

Just, don't.

I would love to talk you how the product looks feels and fits but I can't because it shipped so late. The webpage said all orders by feb 9 would ship then (I imagine they had an influx of vday orders) but I ordered before the 9th and it didn't get into the mail until the 21st. I wanted to get engaged in this. Delivery said between 19th and 24th. It's March 1st on leap year and I just got a text it's 2 states away. Ruined my entire plan, engagement is over and now I've got $70 worth of stylized dresses In the mail that now have zero purpose for that probably won't fit based on reviews.

1 March 2020
Unprompted review
Rated 1 out of 5 stars

Commonsense says AVOID

Emailed Liligal several times now given their interactive sizing chart does not work. I am usually a size 10/12 but it repeatedly tells me I should shop for size 20! Wanted to be sure before ordering how my measurements related to the very generalised sizes offered ie. in my case I would have to guess at Medium. The quality of response back from them each time is appalling and my question has still not been answered. So I will vote with my feet and not order, particularly after reading (as I had by now suspected) so many negative reviews.
Also, the 5* review given just 5 days ago Is highly suspect, stating that the reviewer is 'pleased with my transition' rather than transaction. Unless of course this was a freudian slip!

1 March 2020
Unprompted review
Rated 1 out of 5 stars

Please see my previous review.

Please see my previous review.
They said I still have an account. I have tried to log in and it still says my email address & password are invalid - even though they sent me the details!!
They even sent me my order and account details but, as I cannot access their site, I can not track my order!
AWFUL SERVICE!!
I am STILL fighting for my £51.72 + £19 return postage !!!!
I WILL CONTINUE UNTIL I RECEIVE MY REFUND!!

28 February 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible!

Absolutely horrible!! Do not, I repeat, do not order from these people. It's somewhere based in China and the customer "service" is non-existent. I returned 3 items that I ordered on January 1. It is now February 28 and I keep getting the same response from these people. If you order from them and need to return anything, you can kiss your money goodbye, plus the money you spend shipping it back. Many of the responses come back in Chinese and there is no one you can speak with. It's an absolute sham.

28 February 2020
Unprompted review
Rated 5 out of 5 stars

Delivery time

The only problem I have is the length of time it is taking to receive my order. I am receiving one item at a time, and I ordered a total of 6 items. The only reason I continue to order from Liligal is because I have liked all items I have ordered. It is impossible to order an item to wear to a special event, as I can not make plans that the item will arrive in a timely manner.

25 February 2020
Unprompted review
Rated 1 out of 5 stars

Stay away, scam , lies, deceiving

Stay away. A 2 bits company advertising somebody else's pictures over there. 2 weeks after I placed the order, it is already the time to receive it, I got in touch with the liars and they didn't even ship it. They say that they will ship within 2 business days, that's another BS and it will take 2-3 weeks to get it. We are going away in a week. Not worth your time and money. Stay away. Go to Costco. At least you can see and touch what you buy. I will NEVER EVER get back to these people. You might as well go take a tailoring course, make your own stuff and you will beat them in time. What am I suppose to do? Order today so I will have it by Christmas??? Shame on you!

25 February 2020
Unprompted review
Rated 1 out of 5 stars

Very poor return policy even if clothes arrive damaged. Poor quality control. Inferior material and workmanship.

Beware of inferior material, poor workmanship and a very pathetic return shipping policy. You pay your own return fee no matter what, even if the item(s) arrived damaged!! The clothes do look fine online but save yourself from being sorely disappointed and shop elsewhere. If there was an option for Zero stars, that’s what I’d give them in most categories.
I’ll delete their emails and am content to NEVER waste my time with Lilligal. Sorry for the bad review Lilligal but you just don’t send junk and expect customers to be happy to pay out of pocket to return it. Your inferior products are not worth the bother to order.
UPDATE
Feb 12, 2020 , the lilligal.com representative Chen Wei , in New Jersey has INCORRECTLY issued a refund for my return shipping reimbursement through PayPal and the money is still held in limbo and it is nowApril 5,2020
Chen Wei has not responded to any of my multiple emails asking that they resolve the matter. Such an incompetent company. Disgusting.

7 February 2020
Unprompted review
Rated 4 out of 5 stars

I ordered a maxi dress from Liligal

I ordered a maxi dress from Liligal. It arrived within 3 weeks, which I thought was good considering they are in China. The garment itself is well made and once steamed was very nice. Only washing/care instructions are on the details below the picture. There are none on the garment itself but I was advised to give it a cool wash and it was fine. The dress itself is very long. I am fairly tall and it almost touches the ground when in bare feet. I really like it and that says a lot as I NEVER wear dresses EVER. I bought it for a wedding but have since seen a different dress. I have bought 3 so far.

4 February 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look