Always good wholesome food from Lily’s Kitchen. Very reliable. Our dogs love it and we are safe in the knowledge that this food is doing them good. Delivery is always super quick and brought to us... See more
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Lilly’s kitchen are constantly good - highly dependable and excellent quality. our 10 year old schnauzer loves their new range of ultimate chicken stews - bonus these are super low fat. We use as topp... See more
Products were great - our picky Yorkshire terrier (almost) always eats Lily’s without hesitation and we tried it for the cats this time too. They love it. However, I emailed regarding a discount... See more
Company replied
Never had any issues with Lily’s kitchen. My orders always arrive in good time and well packaged. My dog absolutely loves their food and especially love the treat’s. I always get some cat treats for m... See more
Company details
About Lily's Kitchen
Written by the company
In 2008 our founder Henrietta started making food from scratch at her kitchen table in London for her Border Terrier Lily. All because she really, really loved her. That love for our pets started Lily’s Kitchen and still keeps us going today.
Pets are family and they deserve proper food
But what is proper food? Proper food means nutritionally complete recipes made by experts, labelled honestly, using ethically sourced natural ingredients. No meat meal, no additives and no cheap fillers. Just fresh meat, delicious veg, and herbs and botanicals that support your dogs’ and cats’ health so they can concentrate on sitting on laps, shoulders and heads, demanding walkies, 6am breakfasts and knocking things over with their tails ‘by accident’ – or so they claim.
For people, pets and the planet
We’re a certified BCorp. That means we believe in using business as a force for good. Here are a few of our guiding values:
Supporting charities
In the last 6 months we’ve donated over 28,000 meals to dog and cat shelters and we’re not stopping there. We’re always working on ways we can partner with charities of all sizes to help in any way we can, be it fundraising, donations or rolling up our sleeves and volunteering our own time.
Minimising our pawprint on the planet
From the way we work to improve our packaging (which is nearly all compostable or recyclable) to the cleaning products we choose for our office. Every decision has the planet at it’s core.
Being a BCorp and staying a BCorp
We are the founding UK BCorporation and every three years we re-certify by evidencing meeting the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose.
Pets are family and they deserve proper food
But what is proper food? Proper food means nutritionally complete recipes made by experts, labelled honestly, using ethically sourced natural ingredients. No meat meal, no additives and no cheap fillers. Just fresh meat, delicious veg, and herbs and botanicals that support your dogs’ and cats’ health so they can concentrate on sitting on laps, shoulders and heads, demanding walkies, 6am breakfasts and knocking things over with their tails ‘by accident’ – or so they claim.
For people, pets and the planet
We’re a certified BCorp. That means we believe in using business as a force for good. Here are a few of our guiding values:
Supporting charities
In the last 6 months we’ve donated over 28,000 meals to dog and cat shelters and we’re not stopping there. We’re always working on ways we can partner with charities of all sizes to help in any way we can, be it fundraising, donations or rolling up our sleeves and volunteering our own time.
Minimising our pawprint on the planet
From the way we work to improve our packaging (which is nearly all compostable or recyclable) to the cleaning products we choose for our office. Every decision has the planet at it’s core.
Being a BCorp and staying a BCorp
We are the founding UK BCorporation and every three years we re-certify by evidencing meeting the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose.
Contact info
Goodge Street, W1T 2QA, London, United Kingdom
- 020 7433 1863
- hello@lilyskitchen.co.uk
- lilyskitchen.co.uk
4.7
Excellent
16k reviews
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Wonderful food that our cats love
Wonderful food that our cats love, prompt delivery
30 September 2026
Goods were good quality
Goods were good quality, and they arrived within the time specified.
30 September 2026
My dog loves Lily's Kitchen food
My dog is now coming up to her 13th birthday and I have fed her a blend of wet and dry food from Lily's Kitchen throughout her life. She really enjoys the food and I'm happy that it is of good quality.
29 September 2026
Fast delivery and tasty food
30 September 2026
Great dog food
We decided to exclude chicken & turkey from our ‘oodle’s’ diet as she was has lots of reoccurring allergies, ear infections etc. We also chose to change over to Lily’s as we were impressed with their ingredients & also the choice of chicken & turkey free varieties. Iggi is very enthusiastic about the food and varieties and more importantly hasn’t had an ear infection and seems to scratch less & also has had no other infections.
Delivery is always prompt.
29 September 2026
My dogs loved it
29 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed with the size of box…
Disappointed with the size of box compared to the size of the contents
29 September 2026
Reply from Lily's Kitchen
Hi there, thank you for taking the time to leave us this feedback. We're sorry to hear the packaging didn't meet your expectations.
We understand how the box can appear larger than expected for the products inside, and we appreciate you sharing your thoughts with us. We'll be sure to pass your feedback on to our team for consideration.
If you would like to discuss this further, please do get in touch with us at hello@lilyskitchen.co.uk and we will be more than happy to help.
Great as always.
Great as always. Long term user over a decade highly recommend breakfast biscuits.
10 August 2026
I happy with that Lily kitchen no…
I happy with that Lily kitchen no promblem and very thisng are used I used taht Lily delivery because right let u know when delivery and time same for Lily. I been throught in one year for Lily kitchen I remmber I no sure it. Lily kitchen easy delivery
29 April 2026
As always speedy delivery and good…
As always speedy delivery and good quality food.
28 September 2026
Always prompt no fuss delivery
Always prompt no fuss delivery. Good quality dog food and treats.
28 September 2026
Ordering and delivery extremely easy.
Ordering and delivery extremely easy and quick. My dog absolutely loves the dog food and treats, he knows when his order is here.
28 September 2026
Always good wholesome food from Lily’s…
Always good wholesome food from Lily’s Kitchen. Very reliable. Our dogs love it and we are safe in the knowledge that this food is doing them good. Delivery is always super quick and brought to us by the efficient DPD. Love the names given to the various menus and great as we take advantage every time of the offers.
24 September 2026
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