My dog, Luna, loves Likys Kitchen dog food. There is such a wide range of dog food and I love that there are so many flavours to try for your pet and the prices are very reasonable compared to the sam... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great food for my pooch who is very choosy - and is allergic to wheat etc so care is needed in his food, but he still likes it to taste great which some other non allergic brands do not (well I haven... See more
I've been ordering from Lily's Kitchen for years, and it's the only place I buy treats for my dogs. Kali and Nala absolutely love them! The quality is always excellent, delivery is reliable, and I lo... See more
Your dog food contains offal which wild carnivores eat first. Sadly we lost our giant schnauzer Gus at thirteen years in February this year, as a younger dog his bowels suffered terribly until we swit... See more
Company details
- #138 of 262 best companies in Pet shop
- #47 of 95 best companies in Animal feed shop
- #67 of 159 best companies in Pet Care Store
About Lily's Kitchen
Written by the company
In 2008 our founder Henrietta started making food from scratch at her kitchen table in London for her Border Terrier Lily. All because she really, really loved her. That love for our pets started Lily’s Kitchen and still keeps us going today.
Pets are family and they deserve proper food
But what is proper food? Proper food means nutritionally complete recipes made by experts, labelled honestly, using ethically sourced natural ingredients. No meat meal, no additives and no cheap fillers. Just fresh meat, delicious veg, and herbs and botanicals that support your dogs’ and cats’ health so they can concentrate on sitting on laps, shoulders and heads, demanding walkies, 6am breakfasts and knocking things over with their tails ‘by accident’ – or so they claim.
For people, pets and the planet
We’re a certified BCorp. That means we believe in using business as a force for good. Here are a few of our guiding values:
Supporting charities
In the last 6 months we’ve donated over 28,000 meals to dog and cat shelters and we’re not stopping there. We’re always working on ways we can partner with charities of all sizes to help in any way we can, be it fundraising, donations or rolling up our sleeves and volunteering our own time.
Minimising our pawprint on the planet
From the way we work to improve our packaging (which is nearly all compostable or recyclable) to the cleaning products we choose for our office. Every decision has the planet at it’s core.
Being a BCorp and staying a BCorp
We are the founding UK BCorporation and every three years we re-certify by evidencing meeting the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose.
Pets are family and they deserve proper food
But what is proper food? Proper food means nutritionally complete recipes made by experts, labelled honestly, using ethically sourced natural ingredients. No meat meal, no additives and no cheap fillers. Just fresh meat, delicious veg, and herbs and botanicals that support your dogs’ and cats’ health so they can concentrate on sitting on laps, shoulders and heads, demanding walkies, 6am breakfasts and knocking things over with their tails ‘by accident’ – or so they claim.
For people, pets and the planet
We’re a certified BCorp. That means we believe in using business as a force for good. Here are a few of our guiding values:
Supporting charities
In the last 6 months we’ve donated over 28,000 meals to dog and cat shelters and we’re not stopping there. We’re always working on ways we can partner with charities of all sizes to help in any way we can, be it fundraising, donations or rolling up our sleeves and volunteering our own time.
Minimising our pawprint on the planet
From the way we work to improve our packaging (which is nearly all compostable or recyclable) to the cleaning products we choose for our office. Every decision has the planet at it’s core.
Being a BCorp and staying a BCorp
We are the founding UK BCorporation and every three years we re-certify by evidencing meeting the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose.
Contact info
Goodge Street, W1T 2QA, London, United Kingdom
- 020 7433 1863
- hello@lilyskitchen.co.uk
- lilyskitchen.co.uk
4.7
Excellent
16k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery
21 June 2026
Goods are of the highest quality
Goods are of the highest quality and my pets love them.
They are always well-packed for safe delivery.
19 May 2026
My preferred dry food
I’m not an expert so I can be wrong but for me being able to buy this brand for my beloved girl is what I think the best I can giver her. J
19 June 2026
Never an issue dealing direct with…
Never an issue dealing direct with Lilys Kitchen. Delivery is always quick, and quite often the next day. Great offers, dog loves the food, win, win all round
19 June 2026
Quality of ingredients
Quality of ingredients
Our dogs are healthy with shiny coats at the age of 13 years.
I firmly believe Lilly’s Kitchen dog food is a major contributor to their condition.
19 June 2026
The food is good
The food is good, my dog is doing well on it. The food was delivered to
My house.
17 June 2026
My Cavapoo loves lily’s kitchen food
My Cavapoo loves lily’s kitchen food.
Clean bowl tells the story
Lovely recipes smells and looks good.
To us humans too.
Delivery times very good. Always as expected.
19 June 2026
Delivering dog food.
Delivering dog food which after a generous discount is good value for money, more important my two dogs lap it up
19 June 2026
Dog loves her wet food
Dog loves her wet food. I love the voucher codes you send. Win win!
19 June 2026
Great products
Great products. Easy to use website and quick delivery. Our dogs love the food and treats
18 May 2026
As a committed customer
As a committed customer, Lily's is always best value for the best food our border collie can get :)
19 June 2026
They give good service
They give good service. Ordered goods on friday and delivered next day, Alway giving good promotions.
18 June 2026
Amazing company
Great food for our dog Lily. She is in love with the treats. One of the best customer service I ever dealt with. Amazing!
18 June 2026
Great value dog food
I always get a discount and delivery is always swift and dogs love your food
17 June 2026
Price and quality are excellent
Price and quality are excellent, just would like more choice for senior dogs and maybe more limited edition.
18 June 2026
It was easy to order good choices…
It was easy to order good choices specifically the grain free food are dog 🐕 loves it 👍 delivery service is usually good but last time was a couple days late 😬
18 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.