limango.de Reviews 

17,245
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am ordering from limango for years now. Never had anything that I could complain about in terms of quality, delivery or reliability. The only thing I would recommend is not to put the original price... See more

Rated 5 out of 5 stars

The product received as it's described on the website. The delivery was also on time and safe. Luckily, I also got a discount for the Birkenstock leather sandals.

Rated 1 out of 5 stars

Terrible experience. Another regretful customer. Order 28260205916. Stupidly ordered from here again. Sent this order back because received wrong item and wrong size. NO refund processing. C... See more

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4.2

Great

TrustScore 4 out of 5

17k reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

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4.2

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(17,245)

2,282 reviews in the last 12 months

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Rated 1 out of 5 stars

NO REFUND, Extra charges applied on my card

The poorest service ever!!!
They have charged money from my card when I placed the order, but after a month (!) they cancelled the order without any notice. I sent them at least 10 emails but no reply back. I was never refunded for one order, which is over 170eur.
For another order they refunded some money. However, they applied some non-disclosed charges which were never mentioned on their website, T&C or at the checkout. This is ILLEGAL!
I will give them one more week to handle this mess or I will contact their CEO and will report them to the German Authorities

12 March 2021
Unprompted review
Rated 1 out of 5 stars

Inexistent customer service

Afer returning an item a month ago, and emailing them 3 times in between, I am yet to receive an update on my case, let alone the refund I requested. Customer service is definitely not existent!
I do not recommend buying from them, considering that someties their price is even more expensive than on the branded site directly!

10 February 2021
Unprompted review
Rated 2 out of 5 stars

very bad and rude service

very bad and rude service. you have to pay the shipping costs when ordering and returning. lost up to 12 € against it.

27 October 2020
Unprompted review
Rated 2 out of 5 stars

Good experience ended in 2017 with Limango

I was a happy Limango user. I think I stopped buying from it since they changed the way to charge from user's Bankkonto(maybe around 2017).
Now I bought somethings again because certain articles have really good price. My order was split into 2 without me knowing it in advance. And it seems for each of these 2 orders, if I want to return something I would have to pay 4.95euro as returning cost separately!
Well, I realize the reason again why I didn't buy at Limango the last 2-3 years. I would prefer to have maybe a slightly higher price, but no such extra undergoing cost.
I will go back to my other online Stores again...

10 July 2020
Unprompted review

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