First time purchases from Linen Bundle, duvet, pillows and some pillowcases to try the material out for quality. Very impressive, all the products are beautiful and when I have chance I am going to or... See more
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Company details
- #78 of 87 best companies in Bedding Shop
- #189 of 226 best companies in Bedroom furniture shop
Written by the company
Luxury bed linen delivered direct to your door at a fair price. 100% cotton 500 thread count duvet covers, flat sheets, fitted sheets & pillowcases.
Contact info
United Kingdom
- www.linenbundle.com
Replied to 22% of negative reviews
Typically replies within 1 week
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Declining Quality
For the past 4 years I have bought all my bed clothes with LinenBundle, the products back then were really good quality.
I noticed from a few purchases in 2025 and also the last one that the quality is very low now.
A couple of pillowcases are awful and the stitches dont match and they really bad on the skin.
Notice that these are the same type I bought 4 years ago.

Reply from Linenbundle
This company never fails in service
This company never fails in service, quality and delivery. Top rate, every time !
Excellent Quality Towels
Quick delivery and excellent quality bath sheets at half price.
I’ve bought 2 sets of bed linen from…
I’ve bought 2 sets of bed linen from you in the past and have been absolutely delighted. I’ve just received a king size plain white duvet, fitted sheet and pillowcases, that were in an amazing sale.
Obviously know why now… the quality is not the same standard as previously.
Not sure if they were really old stock before you got the quality right? But really disappointed.

Reply from Linenbundle
I don't received all my order !!!
I don't received all my order !!!! I just wrote to you !!!!!

Reply from Linenbundle
My Experience has been great
My Experience has been great. Delivery was fast and it came one day before it was expected. The product is wonderful. I will buy again.
Good to see them back!
Good to see them back under new ownership. Usual products and good offers available. Lacked in communication since the order was made. It arrived before I got a dispatch email! Took maybe 4/5 business days from when ordered to arrival.
Beautiful sheets and duvet covers
Beautiful sheets and duvet covers, so soft and delicate feel, super comfy, you will have a great nights sleep.
No customer service at all.
I have had two bundles of cream bedding over the past 4 years. On both duvet covers the buttons fall off. When busy, there is not always time to sew them back on and some have been lost. I politely wondered if they had any replacement buttons, but was totally ignored when using both their 'contact us' part of the website and their email. No acknowledgement whatsoever. Remarkably poor customer service. No excuse for it!
I have had sets of cheap bargain bedding in the past and no buttons have gone missing, so this seems to be a quality control issue. No matter, I will buy replacement buttons but will NEVER purchase from Linen Bundle or it affiliated companies again. Service and manners matter. Beware.
Lovely bedding
Lovely bedding. Great price (got them in the 20%off sale) Very quick delivery just as promised and free pillows were ultra comfortable and a great bonus. Overall very pleased.
Beautiful quality
Washed beautiful not put on bed yet but yiu can feel the texture is so soft Cannot wait to experience the feel when on the bed🥰🥰🥰🥰🥰
Fine Customer Service
I had a small problem with an order I had placed and it was solved very quickly. Super happy.
Ordering easy. Delivery fast and handled by Royal Mail and the linen is of an excellent quality.
Ordering easy
1st class bedlinen
Beautifully soft quality bedlinen, sumptuous feel and perfect addition to any bed.
A little underwhelmed with my purchase…
A little underwhelmed with my purchase based on my previous purchase.
The free pillows were basic - fine but what I would purchase in Penneys.
The linen was nice quality.
Missed the nice Linen Bundle bag the last set came in - it was useful for storing the linen.
Not bad, not great but exceptional value in the sale.
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