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Linen Cupboard Reviews 1,352

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their durability and comfort, especially items like mattress toppers, sheets, and duvets. Many appreciate the wide range of products, including hard-to-find sizes, and the overall positive experience with ordering and delivery, which is often described as quick and efficient. The customer service is also consistently commended for being helpful and responsive. However, some people were dissatisfied with certain aspects, such as receiving incorrect items or products that did not meet their expectations in terms of fit or material. A few customers also reported issues with product durability after a short period of use, or problems with delivery, including unexpected additional costs or delays.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent quality of bedding,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and efficient... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the speed of order... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very useful chat with Selena who knew her products well and was able to guide us in a professional yet friendly way. Delivery of the duvet that we ordered was incredibly quick. We were plea... See more

Company replied

Rated 5 out of 5 stars

Top class linen, very helpful, the products are very well made, the mattress protector covers have zips not buttons which makes life easier for me as my hands do not work properly anymore. A smal... See more

Company replied

Rated 5 out of 5 stars

I bought 2 superkingsize wool pillows from the Linen Cupboard. The service was super, fast delivery and lovely packaging with a really handy fabric cover to store them in. I used them for the first ti... See more

Company replied

Rated 5 out of 5 stars

The 3" deep mattress topper is so comfortable on my supportive yet firm mattress. It really helps me to sleep better and eases the arthritis. Of course, it will flatten somewhat over time but it is... See more

Company replied


Company details

  1. #38 of 87 best companies in Bedding Shop

Written by the company

At The Linen Cupboard, we are dedicated to providing luxurious bed linen crafted with the finest materials and exceptional attention to detail. Our extensive range includes 100% pure linen bedding, Supima cotton sheets, and eucalyptus bed linen, all sourced from the best producers in Europe. We take pride in our eco-friendly practices, using organic cotton and sustainable materials to ensure a premium sleeping experience without compromising on environmental responsibility. Our pillows, duvets, and mattress toppers are handmade in the UK, featuring high-quality fillings, 100% cotton casings, and meticulous stitching for comfort and durability. With products designed to provide superior softness and breathability, we aim to enhance your sleep quality with each purchase. We believe in transparency and ethical sourcing, ensuring every product meets our high standards of quality and sustainability. Join our community of satisfied customers and experience the difference that premium, ethically-made bedding can make. Visit us at The Linen Cupboard to explore our collection and transform your bedroom into a haven of comfort and style.

The Linen Cupboard Customer Promise

Written by the company

At The Linen Cupboard, we are dedicated to bringing you the finest, ethically sourced bed linen that transforms your sleep experience. Here’s our promise to you:
At The Linen Cupboard, we commit to delivering the finest, ethically sourced bed linen. Our products are crafted from premium materials like pure linen, Supima cotton, and eucalyptus fibers, ensuring unmatched comfort and durability. We proudly handcraft all pillows, duvets, and mattress toppers in the UK, guaranteeing superior quality and craftsmanship. We prioritize ethical sourcing and sustainable practices, partnering with trusted European producers. Our focus is on providing exceptional comfort through breathable, temperature-regulating fabrics. Customer satisfaction is our top priority. Enjoy a seamless shopping experience with fast shipping and responsive customer service. Thank you for choosing The Linen Cupboard for your luxury bedding needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ordered king size duvet in cover…

Ordered king size duvet in cover delivery was fine. I have used it for nearly a week and am impressed with the feel and quality of the product, you have to be trying hard to get this quality. I was worried it might not be warm enough but it again has met my expectations, so far I give 5stars because I cannot find anything adverse to comment on. Well done Linen Cupboard

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality product (mattress…

Excellent quality product (mattress topper). I didn’t think my Emma mattress could be bettered but this has made it even comfier. Superb customer service and delivered by DPD. So I had no worries about it not being delivered on time. I will always use The Linen Cupboard from now on for all my bedding needs. Sorry John Lewis and M&S but you are no longer required.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Bespoke linen and fantastic customer service

We have an awkward size of bed: a small superking which fits perfectly in our space but for which it is a nightmare to find the right bed linen. Fortunately, Linen Cupboard caters for this, making bespoke sizes.
We ordered a mattress topper, a 400 thread count sheet and a mattress protector. Only one of these didn’t work out for us for various reasons. The mattress topper was super comfortable. When we asked to return the protector which was warmer than we expected, we were given an immediate, prompt refund.
Shout out to Selena in customer service, who has been super helpful and just plain nice.
Will definitely be using this company again- and again. Thank you Linen Cupboard, you’ve been impressive.

7 May 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi Nargis, You are very welcome and thank you for taking the time to provide an honest and helpful review. We pride ourselves and enjoy very much providing good service. It is fantastic to hear you have real confidence in us and we look forward to assisting you in the future. Thank you again.
Kind regards, Selena.

Rated 5 out of 5 stars

Linen Cupboard for a wonderful night's sleep…

Linen Cupboard website was easy to find exactly what I wanted, with a choice of lengths for bedding in the sizes I needed. The delivery was fast and the quality was brilliant.
It's amazing that the quality of the bedding makes such a difference to a good night's sleep. Well done!! Linen Cupboard

3 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi April, Thank you for a wonderful 5* review. We completely agree that amazing quality bedlinen makes such a difference to your sleep. We hope you continue to enjoy blissful slumbers!
Kind regards, Selena.

Rated 4 out of 5 stars

Good Company

I came across this company online whilst browsing for oversized pillowcases for my new pillows. Disappointed that you couldn't get Oxford style pillowcases in oversized. Did leave a message on their answerphone but nobody got back to me. I then realised I could have had custom made ones by them. The delivery service/time was excellent. Ordered on BH Monday and they arrived 2 days later. The undercases are fabulous and so cute with the zip fastening. The actual pillowcases were very thin for 400TC Egyptian cotton but I kept them anyway. The sizing is good and fit my Ayela foamo pillows perfectly. I would buy from them again.

30 April 2026
Unprompted review
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Reply from Linen Cupboard

Hi Cath, Thank you for sharing your experience of shopping with us and we are pleased you are happy with your purchase and would shop with us again in the future. We do call customers back when messages are left for us and we leave voicemails for customers should they not answer. We are currently reviewing offering Oxford edged Pillowcases in various sizes and we will update the website accordingly.
Kind regards, Selena.

Rated 5 out of 5 stars

Cover less Duvet

I have used this Company a few times and they are excellent. Appreciate being able to get a longer length in bedding. I am very happy with the duvets which are light but extremely warm. Quick delivery too.

1 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi Mrs Milton, Thank you for choosing to support the Linen Cupboard which is much appreciated as an independent family owned business. We are pleased you have discovered us for those niche and hard to find sizes and you are a happy customer.
Kind regards, Selena.

Rated 5 out of 5 stars

If only more companies were like the…

If only more companies were like the Linen Cupboard. Just had my third delivery without fault and I will definitely be using them again. Great service, great products with speedy delivery … couldn’t be better. Thank you.

3 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi K MC, What more could we ask for in a review! We are delighted to hear your comments. Thank you for taking the time to share your thoughts and we would love to assist you again in the future.
Kind regards, Selena.

Rated 5 out of 5 stars

Very easy ordering process

Very easy ordering process, quick delivery, well wrapped product. Pillows are great, using one of them has eliminated all my back problems! It is just the right height and softness/hardness. An excellent purchase, will be back for other things.

26 April 2026
Unprompted review
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Reply from Linen Cupboard

Hi Peter, Obviously I had to look up which Pillows you chose... This order was for SmartDown Alternative Pillows and this is such a great range that we receive excellent feedback for. It is fantastic news that these Pillows have eliminated all your back problems. Thank you so much for sharing and we hope you continue to enjoy better sleep!
Kind regards, Selena.

Rated 5 out of 5 stars

The quality and price of the bed linen…

The quality and price of the bed linen are excellent and I really like the zip on pillow and duvet inners. It makes life a wee bit more convenient

2 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi George, The zip enclosures on the Pillow and Duvet under cases really do make a speedy easy change. Thank you for providing a helpful and excellent review.
Kind regards, Selena.

Rated 5 out of 5 stars

I am loving the eucalyptus silk look…

I am loving the eucalyptus silk look and feel in the warmer Spring weather

3 March 2026
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Reply from Linen Cupboard

Hi Belinda, I can see you have gone for the whole set. This range not only looks opulent but it is breathable, naturally hypoallergenic, resistant to bacteria and offers the same hair and skin benefits as conventional silk. It is great to hear you love it as much as we do! Thank you.
Kind regards, Selena.

Rated 5 out of 5 stars

Euro Double fitted sheet

These Easy Care Percale fitted sheets washed really well and after being tumble dried were great and true to description didn’t need ironing
The fabric is lovely.and I was so pleased to discover that I could purchase Euro size bed linen
I am so glad I discovered Linen Cupboard.

2 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi Happy Shopper! We are delighted you have discovered us too! The Easy Care fabric is great if you like the speed of a tumble dryer and a high performing range not requiring ironing. Thank you for an honest and 5 star review!
Kind regards, Selena.

Rated 1 out of 5 stars

Useless

Although item I purchased is of good quality it's not what I asked for. The communication from this company is useless they obviously don't know their own products. Also not only a I out of pocket for their outrageous postage I now have to pay to send item back. Terrible

2 May 2026
Unprompted review
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Reply from Linen Cupboard

Hi Gary, Thank you for providing a review. Please can you call us directly on 01484 716282 or email us at mail@linencupboard.co.uk so we can look up your order details and help you. I am sorry for any inconvenience and will look forward to hearing from you.
Kind regards, Selena.

Rated 5 out of 5 stars

I love the bedding

I love the bedding. The coolmax sheets and mattress covers made to order are excellent and I love the fact that they have labels on so that I can't get them mixed up with other bedding. Contact has been good and delivery seamless
Thank you so much

25 February 2026
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Reply from Linen Cupboard

Hi Chris, I can see you have made several purchases with us recently. The CoolMax range is great having the sewn in labels with the sizes on as it is quite difficult to work out what size things are if you have several beds. This range is fantastic and performs really well in terms of feel, temperature and laundering. Thank you for such a lovely and helpful review.
Kind regards, Selena.

Rated 5 out of 5 stars

Top notch

Speedy delivery, good product. I use linen cupboard to get sheets for my rare sized small superking deep mattress from warren Evans & fits perfectly.

1 May 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi Sue, Thank you so much for a top notch review of our fitted sheets for your niche size bed! Speedy delivery, perfect fit and a happy customer is great news!
Kind regards, Selena.

Rated 5 out of 5 stars

Fits Perfect

I was on the look out for quality bedding and other items and found Linen Cupboard with high quality material and modern aesthetic looking. I’m thrilled with it, the measurements are correct which helps a lot, and the colours matches perfectly what you see on the website, it’s great to know that you can still rely on Linen Cupboard for quality and price. I’m delighted 🤩

29 April 2026
Unprompted review
Linen Cupboard logo

Reply from Linen Cupboard

Hi Ariana, Thank you for reviewing the Jersey Supreme Coffee Bean colourway. Our limited edition, small batch from Portugal is beautifully thick material with our all new Power-Grip elastic to keep your fitted sheet in place all day and night. It is lovely to hear this fits perfectly and you like the modern aesthetic look. We hope you continue to enjoy!
Kind regards, Selena.

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