Linens & Hutch Reviews 

535
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I ordered a set of pillows from L and H on Brads Deals....The pillows never came....after 3 nasty emails they finally told me that my order was lost in shipping....this never happens with AMAZON or WA... See more

Rated 5 out of 5 stars

Customer service is EXCELLENT! I ordered a size for a blanket/comforter and it was too big. They got back to me right away and resolved the issue with no problem. I will certainly tell friends and fam... See more

Rated 5 out of 5 stars

I have now ordered a few sets from Linens and Hutch and they always exceed my expectations. Great selection, fantastic prices and the quick shipping is only the beginning. The items arrive beautifu... See more

Company replied

Rated 5 out of 5 stars

Decided to take a chance and order a quilt based on reviews. I was not disappointed. The quilt came in a matching bag which I intend to purchase polyfill and fill the bag making it a matching decorati... See more

Company replied

Company details

  1. Bedding Shop
  2. also in
  3. Homewares Shop

About Linens & Hutch

Written by the company

Linens & Hutch

At Linens & Hutch, our mission is to provide you with the highest quality bedding products at unbeatable prices. We back our products with a 100% money-back guarantee. If you're not completely satisfied with your purchase, our dedicated customer support team is here to ensure your satisfaction.


Contact info

4.1

Great

TrustScore 4 out of 5

535 reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(535)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sheets!

Very soft and wash up great! Great quality!

10 February 2025
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Reply from Linens & Hutch

Thanks so much Sandra, we appreciate you sharing your experience!

Rated 3 out of 5 stars

King size comforter

I was very surprised to see how they packaged their comforters. The king size comforter arrived rolled up into this tiny roll. I had no idea the comforter was so thin. I was expecting a large box. It’s a beautiful color. I’m just not sure about the quality.

13 February 2025
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Reply from Linens & Hutch

We're very sorry for the disappointment with our packaging! Our products are packaged as such to ensure we're able to offer free shipping on all orders, as well as for the protection of the items themselves during the storage and shipping processes. We do believe that the quality of our products at the price point offered far exceeds that of our competitors. We also pride ourselves on having the best CS team around, so if you decide it won't work out for you, please reach out to support@linensandhutch.com, and they'll be happy to assist you! :)

Rated 5 out of 5 stars

Bedding

My bedding order arrived quickly, was packaged very well and is of high quality. The color is slightly different that it appeared in the photo, is workable.

11 February 2025
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Reply from Linens & Hutch

Hi Jan, thanks so much for sharing your experience! Just so you know, screen settings can vary from device to device, making the color on the screen a bit different than it looks in person. We understand this can be frustrating, and if you decide it won't work out, please contact support@linensandhutch.com- our CS team will be happy to assist you! :)

Rated 5 out of 5 stars

Couldn't be happier!

This is my 2nd Linens & Hutch order. Both experiences have been wonderful! It is so nice to know that I will get my order in s timely fashion and it will be exactly what was pictured! I've purchased several cabana towels for my beach house - they are super soft, a great size, and look fantastic! The bedding set is one of my favorites too! I'll be ordering here again, and again!

15 February 2025
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Reply from Linens & Hutch

We're absolutely elated to hear that you're loving what you've received so far. We really appreciate your continued support, and are thrilled to have you as part of the L&H family ❤️

Rated 1 out of 5 stars

Customer service is non existent

Customer service is non existent. There is no follow through on their part and as a first time customer, I am very disappointed.

19 January 2025
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Reply from Linens & Hutch

Hi Tammy, we're so sorry for the disappointment! We've reached out to our CS team, who will be in touch with you shortly :)

Rated 5 out of 5 stars

Wonderful Down Alternative Comforters

I searched on the site, ienJoy and was not able to order from that site, I did the chat and it directed me to Linens & Hutch so I could order the one I wanted. It was very easy to navigate and to find the comforter that I was interested in order. The order process was simple and easy.

15 February 2025
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Reply from Linens & Hutch

We're so happy to hear that you had a great experience! We hope to see you again soon :)

Rated 5 out of 5 stars

Great website

Great website, great sales and Great products!

14 February 2025
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Reply from Linens & Hutch

We're thrilled to hear it, thanks so much Miki! ❤️

Rated 5 out of 5 stars

Shipping was fast

Shipping was fast. The comforters are soft, lightweight but warm. I am overall happy with the quality and overall experience.

14 February 2025
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Reply from Linens & Hutch

Wonderful news, thank you so much JR!

Rated 5 out of 5 stars

I love everything that I have purchased…

I love everything that I have purchased from this company. The sheets are so soft and I purchased several sets as Christmas gifts. I love the quilt and the throws. The quality is impressive and I will continue to buy my sheets from them.

14 February 2025
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Reply from Linens & Hutch

We truly appreciate you being a part of the L&H family, Tammy!

Rated 5 out of 5 stars

I love the products Linens & Hutch…

I love the products Linens & Hutch sells. Their service is fast and friendly. I love the sales they have as well. I will recommend anyone to Linens & Hutch.

Thanks Again!!

Jamie Allen

11 February 2025
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Reply from Linens & Hutch

Thank you so much for your support, Jamie! :)

Rated 1 out of 5 stars

I placed an order for full price items…

I placed an order for full price items and 10 hours later I have an email in my inbox for 70% off. I sent an email asking for the discount and never received any response to the email. I will not be ordering anything else until I receive the discount that is owed to me. Order number 748181 and order number 748229 -Rhonda Gribble

11 February 2025
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Reply from Linens & Hutch

Hi Rhonda, we're very sorry for the disappointment! Our records show no emails coming through from you, please contact support@linensandhutch.com at your convenience, and our CS team will be happy to assist you :)

Rated 5 out of 5 stars

Good value

Good value, Fast Shipment, Great quality and packaging…definitely worth the money.

11 February 2025
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Reply from Linens & Hutch

Thank you so much Jeff!

Rated 5 out of 5 stars

ALWAYS BEAUTIFUL AND SOFT

Always love your products. The sheets are soft and durable and I love the comforters. The selections are plentiful and beautiful.

11 February 2025
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Reply from Linens & Hutch

Thanks so much for your continued support!

Rated 5 out of 5 stars

The linens I ordered are lovely

The linens I ordered are lovely! I needed to exchange one quilt for another color. The process was quick and the representative was very kind and helpful. I will (and have) do business with this company again.

13 February 2025
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Reply from Linens & Hutch

We're so happy that you're loving what you've purchased. We try to make the exchange/return process as simple as possible. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Sheets so soft

Love the great deals! And wow the sheets are SO soft!

11 February 2025
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Reply from Linens & Hutch

We hope to keep you nice and cozy for many years to come! :)

Rated 5 out of 5 stars

Great experience!!

Pictures of products and descriptions are so clear and life like. The products arrive as described and the quality is excellent. The comfort is unbelievable.

13 February 2025
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Reply from Linens & Hutch

Stellar news, Annette! We're so happy you're loving your products, and we hope to see you again soon :)

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