Lippert's Carpet One Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Our carpet was just installed today. We are very happy with the carpet, and the installer was very professional, detail oriented, and very pleasant. Joella gave a a very good estimate. The estimate wa... See more

Rated 5 out of 5 stars

Lipperts Carpet One has been so good to Magdalene Home, a charity nonprofit home for homeless teen mothers and babies! Scott gave us a great discount on our flooring, Matt had everything written up an... See more

Company replied

Rated 5 out of 5 stars

The sales representative was courteous and helpful, and there was great follow up. Their installer was a genius dealing with more problems in a 100 year old house than we can go into. The work was don... See more

Company replied

Rated 3 out of 5 stars

I appreciate the selection of products and helpfulness of staff at Lipperts. Also, they work well within the budget a customer has. My last project, however, left a bad feeling. I had to special order... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

It's been our pleasure to serve the flooring needs of the Medford area for more than 60 years. We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great experience!

I returned many times for different items to look at samples, take them home, return and look some more. The Lippert staff were always personable and there to help. Even when one I'd worked with was with another customer they took the time to say 'hello' and someone else would offer assistance. They have a great team who know their products, were patient, and provided excellent customer service.

15 March 2018
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

HI Tracy, thank you for taking the time to leave a review. We are so glad to hear you had a great experience with our staff. Thank you again!

Rated 5 out of 5 stars

Quality service and great company

Quality service and great company. Matt has always gone above and beyond for us.

9 March 2018
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Thank you for the review! We are pleased to hear Matt has always gone above and beyond for your business, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Very personable

Very personable, expert, helpful staff. Installers were professional and courteous. The finished floor is perfect. Very satisfied.

8 March 2018
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Hi Arlen & Debi, thank you for taking the time to leave a review. We are so glad to hear that you are really enjoying your new floor and had a great experience with our staff.

Rated 5 out of 5 stars

100% satisfied!

The sales representative was courteous and helpful, and there was great follow up. Their installer was a genius dealing with more problems in a 100 year old house than we can go into. The work was done in a timely manner and the final result is superb! When we couldn’t do the stairs the way we originally intended, they worked with us to find an option that turned out even better than expected. Overall, we are 100% happy with the service and carpet from Lippett’s.

8 March 2018
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Hi Kerry & Dave, we are thrilled to hear you had a wonderful experience with our staff. We hope you enjoy carpet for many years to come!

Rated 3 out of 5 stars

Inaccurate Measuring

I appreciate the selection of products and helpfulness of staff at Lipperts. Also, they work well within the budget a customer has. My last project, however, left a bad feeling. I had to special order laminate to match a previous purchase. The sales rep came and measured. I ended up with 4 unopened boxes of flooring. Because I did my own installation, these were not returnable. I am stuck with $200 of product.

8 March 2018
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Hi Karen, thank you for taking the time to leave a review. We are glad to hear you found our staff helpful and a large selection of products. We understand you have excess material, one of our store managers will contact you in the near future to discuss the situation. Lastly, we hope you enjoy your new laminate floor for many years to come.

Rated 4 out of 5 stars

Bathroom Tile Project

Bathroom Tile Project. We had tile installed in our master bath in January. We were pleased with the installers Lippert's used. Very professional, kept the area clean both days, were courteous, and finished on time. Excellent attention to detail.
We were not as pleased with our Lippert's salesman. He did not return emails and phone calls in a timely manner, did not listen to us thoroughly, and tried to impress us that he knew what we wanted better than we did. He did not follow up during or after the installation to insure we were satisfied.
We have used Lippert's twice before for our home projects and were pleased with their service and follow up.

8 March 2018
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Jeff & Mary, thank you for taking the time to leave a review. We hope you enjoy your new bathroom tile for many years to come!

Rated 5 out of 5 stars

Purchase and installation was quick and …

Purchase and installation was quick and easy, and we love the final product. Highly recommend!

12 December 2017
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Katelyn, thanks for the review. We're happy to hear that you had a great experience!

Rated 5 out of 5 stars

What a great community partner!

Lipperts Carpet One has been so good to Magdalene Home, a charity nonprofit home for homeless teen mothers and babies! Scott gave us a great discount on our flooring, Matt had everything written up and finished in no time, and Jennifer's home decor and color selection skills are spot-on!! Thank you all!

16 October 2017
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Thank you for the review! We are glad to hear that you have had such a great experience with the Lipperts Team! We look forward to working with you in the future.

Rated 5 out of 5 stars

Carpet bought and installed quickly

I'm pleased with the service. Carpet bought and installed quickly

20 September 2017
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Thank you, Barbara, for leaving us a review! We are glad to hear you are pleased with our service and look forward to helping you or your friends again!

Rated 5 out of 5 stars

They understood my price points

They understood my price points, gave me installation choices. I bought carpet, linoleum and laminate flooring from them!

20 September 2017
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Thank you, Susan, for leaving us a review! We are looking forward to helping you with your future flooring needs!

Rated 5 out of 5 stars

Coretec flooring order

When I gave Donna my order after she measured and confirmed everything went through just very professional and service minded. Thanks so much to all. Charles and Linda Grisham

31 August 2017
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Thank you, Charles and Linda, for leaving us a review! We are happy to hear you had a pleasant experience and look forward to helping you in the future!

Rated 5 out of 5 stars

Great Experience

We recently replaced the carpet in our home and were very pleased with Lippert's Carpet One in Grants Pass. Cheryl worked closely with us on styles and colors and resolved an issue with the manufacturer early on. Ted did the installation and did an truly outstanding job, very meticulous and precise, traits of a craftsman.

Based on our experience I recommend Lippert's.

5 August 2017
Unprompted review
Lippert's Carpet One logo

Reply from Lippert's Carpet One

Thank you, Steven, for taking the time to leave us a review! We really appreciate the recommendation and look forward to seeing you again!

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