8 calls over 2 weeks to Lipscomb Maidstone Geely and Volvo , I'm trying to spend money not have a fault repaired, despite every single person promising I have not a SINGLE response. Can you imagin... See more
Company replied
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See what reviewers are saying
My wife and I were very fortunate to hook up with the affable and inimitable Mr Gary Dodd in connection with our purchase of a XC90 – Gary is a consummate professional and made the whole acquisition p... See more
Company replied
Terrible after sales, awful communication, internal processes need a thorough overhaul - or was it all deliberate? The handover of the 1 year old car went ok-ish, after that it all went rapidly downhi... See more
Company replied
Picked up a new car on the 29/01/2026 overall the salesmen Ben was great, but 4 days later the I had a fault with Bluetooth, Wi-Fi and the GPS stopped working followed all the steps in the user ma... See more
Company replied
Company details
Written by the company
Lipscomb is a privately owned New and Used car dealer in Kent, with showrooms in Canterbury and Maidstone. We stock a wide range of quality new and used cars from a variety of marques. Representing Volvo, Polestar, Geely and the range of vehicles from the Stellantis marque that include Fiat, Abarth, Jeep and Fiat Professional Vans.
Contact info
Performance House, Forstal Road, ME20 7XA, Aylesford, Madstone, United Kingdom
- 01622 882840
- enquiries@lipscomb.co.uk
- www.lipscomb.co.uk
2.3
Poor
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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was looking to buy a jeep from company …
was looking to buy a jeep from company via a price comparison site only to have a wasted trip saying that they can’t supply a car at the prices quoted was talked into a second visit only to be looked after by sales manager albert who seemed to be more interested munching on snacks
due to this lack of customer service i left branch promptly never to return again
30 January 2018
Unprompted review
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