Lister Group Reviews 29

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have recently used Lister Group for a "tenant find" service. Having used a different agent in the past and being more than disappointed I wanted to try another company and picked these on-line due t... See more

Company replied

Rated 5 out of 5 stars

Lister Ĺettings responded to my maintenance request promptly, contacted the landlord and sorted ́my problem within an hour. Who could ask for ́more! I am grateful for their prompt, efficient service... See more

Company replied

Rated 5 out of 5 stars

Adrian has managed our property portfolio for many years , always found him to be efficient, lets you know if there are any issues and tries to resolve them quickly. We have never had a poor tenant du... See more

Company replied

Rated 5 out of 5 stars

We have had the professional services from The Lister group for over 5years. They have helped us grow our Housing portfolio over the years. This has been an exceptional experience. There knowledge acr... See more

Company replied

Company details

  1. Mortgage broker
  2. Property management company

Information provided by various external sources

Providing a professional service to all our clients.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Brilliant service from Lister.

I have recently used Lister Group for a "tenant find" service. Having used a different agent in the past and being more than disappointed I wanted to try another company and picked these on-line due to their reviews. I'm so glad I did. For a reasonable fee they have gone above and beyond. Communication from the whole team (especially Adrian) has been excellent. Lots of updates via e-mail and always on hand (even out of office hours) for any queries. Very professional and organised and I wouldn't hesitate to use them again and highly recommend.

26 January 2026
Unprompted review
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Reply from Lister Group

Thank you for taking the time to complete this review and also for the kind words Giulio, it is most appreciated. I will certainly pass on the content of your review to the team at Lister Lettings.

Rated 5 out of 5 stars

I am very satisfied with the service…

I am very satisfied with the service provided by this letting agency. The team is professional and responds quickly to any issues. They replaced the lighting in my property, improved the ventilation, and installed a new cooker hood — all the work was completed efficiently and to a high standard. I can confidently recommend their services.

10 November 2025
Unprompted review
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Reply from Lister Group

Thank you for your complimentary feedback and comments. They are most welcome and appreciated. I will certainly pass on your kind words to the team at Lister Lettings.

Rated 5 out of 5 stars

Lister Lettings Amazing

Lister Lettings have been amazing, Adrian in particular has been amazing and has gone over and beyond on many occasions to help my self regarding a few properties a real asset to Lister Lettings amazing communication and customer service, Keep up the great work

12 November 2025
Unprompted review
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Reply from Lister Group

Hi Aqib. Its great to receive such complimentary comments from professional persons such as yourselves who work within the property sector. I will certainly pass on your kind feedback to all of the team at Lister Lettings.

Rated 5 out of 5 stars

Lister Ĺettings responded to my…

Lister Ĺettings responded to my maintenance request promptly, contacted the landlord and sorted ́my problem within an hour. Who could ask for ́more! I am grateful for their prompt, efficient service and courteous manner. It is clear that Lister Lettings take pride in their service. Thank you to Adrian and the team!

7 November 2025
Unprompted review
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Reply from Lister Group

Thank you for your review Chris, it is most appreciated. I will pass on your kind comments to all of the lettings team.

Rated 5 out of 5 stars

Excellent services, would definitely recommend

I have been using the services of Lister group for over 13 years.
Adrian and the team have always behaved in a polite and professional manner and have shared their extensive knowledge and expertise to result in very harmonious and satisfactory outcomes.
I find them to be fair and caring, thorough and timely.
I have a great deal of respect for Adrian and have never been given reason not to trust his advise.
I would recommend them to anyone.

13 October 2025
Unprompted review
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Reply from Lister Group

Thank you for your genuine and kind review of the services that we have recently provided for you and have continued to provide over the past 13 years. I will certainly pass on the content of your review to the team here. Much appreciated.

Rated 5 out of 5 stars

When I decided to rent out my home back…

When I decided to rent out my home back in 2016, I was recommended Listers to help manage the letting. This suited me completely as I live quite far away. In all that time, Listers have identified 3 tenants when tenancies finished and started , and Listers managed all of the vetting, compliance and contract requirements entirely, just needing me to give the final nod to their suggested applicant. Throughout all of this, Listers have been brilliant and deal with any issues that arise and my involvement is kept to a minimum. I have the confidence that my interests are preserved but also that my tenants are supported to make my property their home during the tenancy. I would have no hesitation in recommending Adrian and his team to anyone. Thank you.

16 September 2025
Unprompted review
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Reply from Lister Group

Thank you for the kind and complimentary review that you have left Mr Brockway. I will certainly pass on your comments to the team.

Rated 5 out of 5 stars

We have had the professional services…at an exceptional level. Highly recommended.

We have had the professional services from The Lister group for over 5years. They have helped us grow our Housing portfolio over the years. This has been an exceptional experience. There knowledge across all fields is paramount for our success so far and hopefully for many years to come.

12 September 2025
Unprompted review
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Reply from Lister Group

Good to hear from you Mr Bains and thank you most kindly for your review and comments. I will pass this on to the lettings team.

Rated 5 out of 5 stars

I lived in a property at Clipstone for…

I lived in a property at Clipstone for 11 and a half years the lady lady came to see the property once in 11 and a half years. These agents came to see us and they help us get out of the property that was making me so poorly dur to the mood, damp water in the foundation she did nothing Lister has got us a lovely property you phone about a repairs it is done in a couple of days they are so supportive we have now been in the new property just over a year and I can not thank Lister-Group enough they really are amazing

12 September 2025
Unprompted review
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Reply from Lister Group

Thank you for your kind review of our services Mr Staley. I will pass on your comments to my team.

Rated 5 out of 5 stars

Excellent Service

I can’t recommend Lister Group highly enough. From start to finish, the service was professional, efficient, and stress-free. Communication was excellent throughout — every query I had was answered quickly and clearly, and I always felt supported. The team are friendly, approachable, and genuinely care about their clients, which made the whole process so much smoother than I’ve experienced with other agents.

Everything was handled with attention to detail, and I was kept fully informed at every step. It’s rare to find a letting agent that combines such professionalism with a personal touch, but Lister Group absolutely deliver on both fronts.

If you’re looking for a trustworthy, reliable, and proactive property letting agent, Lister Group should be your first choice.

12 September 2025
Unprompted review
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Reply from Lister Group

Thank you most kindly for your review and comments Mr Wightman. They are really appreciated.

Rated 5 out of 5 stars

Dream Team! A* Service!

What can I say - Adrian and his team have gone above and beyond for me time and time again.

They have;

- Helped me buy my own property
- Helped me buy a rental property
- Helped me find an AMAZING tenant for my property
- Help me manage it and keep my tenant happy

I forget i have my rental to be honest, until I get my payment every month!

I trust the lister group implicitly, and wouldn't *ever* consider going anywhere else for my property needs!

These guy are legit, genuine and honest.

2 September 2025
Unprompted review
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Reply from Lister Group

Thank you for the kind words and for taking the time to leave a review Mr Mooney. I will pass on your comments to all of my team.

Rated 1 out of 5 stars

resubmitting having removed the names…

resubmitting having removed the names…
resubmitting having removed the names of the staff:
simply unethical and cheated me on a full property inspection. Dont use them - they talk the talk but dont walk the walk. Very hard to find honest and trustworthy agents in this world - I now understand why agents are generally distrusted.
They gave a one page inspection bullet points with photos of things that dont concern the agent and also things that I already told them about but omitted the majority of the property.
I am taking this further as on principle.
I found an alternative who has been ever so transparent and honest and advising me.
LISTER GROUP IS VERY DESPERATE FOR WANTING TO RETAIN £45

MORE DISTURBINGLY: THEY USED THE ACCESS TO MY PROPERTY TO SLANDER MYSELF AND GAIN THE BUSINESS OF THE FORMER TENANT.

THIS IS HOW UNSCRUPULOUS LISTER GROUP IS.
THEY KEEP TRYING TO HAVE THIS REVIEW REMOVED WHICH IS THE ONLY GENUINE REVIEW ON HERE FOR THEM

Date of experience: 09 May 2024

25 July 2025
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Reply from Lister Group

Dear “Jay”,
Thank you for a duplicated review of an incident from May 2024.
I note from our historic records that we have previously provided a detailed property inspection report for you resulting in a time commitment of 4 working hours. You were charged a small fee for this service which provided you with a full property inspection report together with a valuable copy of a full structural survey report (courtesy of the tenant) of your property. The inspection report that was provided to you followed the guidelines of the National Residential Landlords Association (NRLA). The purpose of such a report is to assess the overall condition of both the interior and exterior of the property and record any repairs or maintenance that may be required. This represented outstanding value for money in our opinion fulfilling our client care terms of business.

Rated 5 out of 5 stars

renting a property

7 years I've been with lister group and it was an amazing ride...they was so helpful in any queries I needed sorting and so easy to talk to with any problems...they are always fair even when times (covid) were bad...id happily recommend these for anyone who wants to start private renting. House was immaculate before I moved in and everything is maintained to the highest standard.if you are wanting to redecorate thats completely fine with them too.

13 June 2025
Unprompted review
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Reply from Lister Group

Hi James. Thank you most kindly for your sincere comments. I will share the full details with my team.

Rated 5 out of 5 stars

At every point i found all the staff…

At every point i found all the staff very professional honest and helpful special thanks to Sarah and Adrian
my security deposit was returned in full on the day i signed the property back to them

23 September 2024
Unprompted review
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Reply from Lister Group

Thank you for your kind words Mr Gallagher. They are very much appreciated. I will of course pass on your comments to my team.

Rated 5 out of 5 stars

Amazing personalised service.

I rented out a property with Listers after a poor experience with another letting agent. I was pleasantly surprised with the service and wouldn't trust anyone else now to rent a property out for me! Adrian and Sarah know their stuff, thier efficient and friendly. Due to personal reasons I decided to sell my property which was a difficult decision. Adrian was extremely compassionate about this and went above and beyond helping me with the process even though my contract with Listers had ended. If I was to ever need mortgage or property advice again in the future without a doubt I would use Listers!

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Adrian has managed our property portfolio for many years , always found him to be efficient, lets you know if there are any issues and tries to resolve them quickly. We have never had a poor tenant due to his screening processes, rents are always on time. Never ever had a problem, we will continue to use Adrian as his work ethics are brilliant. Highly recommend

16 May 2024
Unprompted review
Lister Group logo

Reply from Lister Group

Thank you for the kinds words Linda. They are very much appreciated.

Rated 5 out of 5 stars

Outstanding service

Outstanding service !
I’ve been working with Adrian, Sarah, Stuart and the team at Lister Lettings for over 15 years . I found them all to be professional, knowledgeable . Adrians knowledge of the housing market is paramount to the success of our property portfolio, we hold the team in the highest of regard. Don’t hesitate to contact them for current , up to date , advice and guidance. We wouldn’t go anywhere else !

6 June 2024
Unprompted review
Lister Group logo

Reply from Lister Group

Thank you for your kind review Rachael. I will certainly feed back your comments to my team.

Rated 5 out of 5 stars

Sarah and Adrian

We used lister for a rental could not be happier with them! Sarah and Adrian were always on hand to help us when we needed them and always gave us impartial advice and were always on hand to help. Professional from start to finish!

12 December 2023
Unprompted review
Lister Group logo

Reply from Lister Group

Thank you for the kind words Jake. I will convey your comments back to my team.

Rated 5 out of 5 stars

Thanks to Adrian at Listers me and my…

Thanks to Adrian at Listers me and my wife successfully completed a remortgage on our property, even under the most stressful of circumstances due to COVID lockdown. Therefore I have no hesitation in highly recommending Listers (especially Adrian) to do you a thoroughly professional service.
Many thanks Adrian,
Regards Kevin

6 September 2020
Unprompted review
Lister Group logo

Reply from Lister Group

Thank you for your kind words Mr Gibbons. They are very much appreciated.

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