The little big journal company Reviews 24

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Stationery shop

Written by the company

Hi 👋 I'm Sarah, the face behind The Little Big Journal Company. I have always kept diaries and journals, but we never found the perfect notepad. In 2015, I designed and handmade my first journals. It was important to me that they have a few key features: vegan-friendly faux leather, to keep the planet happy; refillable pages, for when there's a lot to say; option to be personalised, so you always pick the right journal. The first products started selling well on Etsy, inspiring me to take the step to making this more of a full-time endeavour! In 2020, The Little Big Journal Company expanded and I doubled down on the products themselves, adding more handmade products which I've designed and crafted. I love to write in my journals. I hope you like them too.


Contact info

4.0

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely quality product

I bought a TN style notebook for my friend. The cover is wonderful - well made and I love the grey / sunshine yellow contrast. Generous selection of x 3 notebooks, too. They are of good quality and will make lovely sketchbooks, junk journals, etc.

I did have to amend my order but Sarah handled this swiftly with no trouble at all. Delivery was great and my parcel arrived in perfect order.

I love to support an indie and particularly a kind business. I would have no hesitation recommending Little Big Journal Co and I shall definitely be back - thanks Sarah :D

3 November 2025
Unprompted review
Rated 2 out of 5 stars

Would be 5 stars

This is definitely an absolutely beautiful product, which is why I'm so disappointed that it arrived covered in black scuffs marks. I'm really hoping the customer service is top notch so I can change this to 5 stars.

25 July 2025
The little big journal company logo

Reply from The little big journal company

Oh dear! I am so sorry, I have only just received this review! If you could send details to my email I will endeavour to get it sorted out.

So sorry

Sarah

Rated 5 out of 5 stars

Love love!

Easy ordering, quick delivery.. very helpful with extra request
Personalised and perfect. Thank you 🫶

26 November 2024
The little big journal company logo

Reply from The little big journal company

Thank you for your kind comment ❤️

Rated 5 out of 5 stars

Good Product

The service was excellent and arrived promptly. The cover is great quality and good selection of colours. The actual notebook was disappointing as the quality of paper is poor.

8 August 2024
The little big journal company logo

Reply from The little big journal company

Thank you so much for leaving a review, I am sorry you are disappointed with the quality of notebook paper, I am in the process of sourcing a higher quality notebook and take your feedback on board. Sarah x

Rated 5 out of 5 stars

Great journal

Great journal, the material feels great and I love the bead and extra bit of material on the outside to close the journal. Came with 3 plain paper note books with lovely paper.

22 September 2023
Rated 5 out of 5 stars

Simple yet stunning travellers journal

Simple yet stunning travellers journal that holds 2-3 notebooks - and what’s more, it’s vegan (thank you!). The journal is exactly A5, so there is no overlap between an A5 notepad and the journal, however the notepads from The Little Bog Journal Company are designed slightly smaller than A5 (providing the overlap if it’s required). Overall a great purchase - looks, feels, and functions brilliantly.

6 April 2022
The little big journal company logo

Reply from The little big journal company

Thank you so much for taking the time to write such a generous review. Enjoy your travels ❤️

Rated 2 out of 5 stars

Not the best experience unfortunately

Ordered two lots of eucalyptus to add some natural fragrance to my house. Has absolutely zero smell and the order took longer than expected to arrive. Disappointing.
The seller very quickly got in touch to apologise, however, there is still no smell after the eucalyptus being in a warm environment.

27 March 2022
Unprompted review
The little big journal company logo

Reply from The little big journal company

Hello, so sorry for your disappointment, I am sorry the order took longer than expected, it was harvested fresh from my trees on the morning it was posted, I hope the scent starts to develop once it is a warm house.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look