Thank you for improving the design of my CV. The templates are nice and there is a good selection to choose from. The tool is also quite easy to use. However, to give it the maximum rating, I wa... See more
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I loved using the various templates. A function that has been great is the transfer from an unploaded CV into a new template, and how to move sections up and down, keeping the same format.
Company replied
I am very much satisfied with the quality and easiness of the tools for building my resume from what i already have. It is pretty much straight forward and there are many templates to use. But i fou... See more
Company replied
everything is great accept that you were trying to deducte from my card without any info. specially that you decide to subscribe the highest amount "the yearly subscription.
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Company details
About Livecareer - Online Resume Builder
Written by the company
See why professionals place their trust in Livecareer Resume Builder to improve their online job search by reading our user reviews.
Livecareer.com has been a trusted partner of millions of job seekers, helping them build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
Our user-friendly interface and free expert advice make it easy to navigate the complexities of job searching. With access to a vast collection of resume templates and cover letter samples, along with AI job search tools, you’ll be well-positioned to stand out to employers and secure your dream job.
Contact info
BOLD LLC, City View Plaza II, Ste 6000 48 Road 165, Guaynabo 00968 , Puerto Rico
- 800.652.8430
- customerservice@livecareer.com
- www.livecareer.com
4.3
Excellent
24k reviews
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People also looked at
Be careful
Be careful. In my experience, it was not clear enough to me that the €2.80 payment would turn into a monthly subscription after the 14-day trial. I only noticed the monthly charges later.
21 July 2026
Unprompted review
Reply from Livecareer - Online Resume Builder
Hello,
We appreciate you taking the time to share your experience with us. We understand that questions or concerns regarding subscriptions and billing can arise, and we’re happy to provide some clarification. Our subscription model and billing terms are presented throughout the sign-up process, so customers have access to this information before completing their subscription. We appreciate the opportunity to clarify these details for you.
Our service operates through a subscription model that includes a 14-day trial period. We do not offer one-time trials or one-time payments, and charges are not applied on a per-resume basis. If the subscription is not cancelled before the trial period ends, it automatically renews as a paid monthly subscription, allowing continued access to the service.
Information regarding the subscription terms, billing frequency, and cancellation process is made available throughout the sign-up process and can also be reviewed after the subscription is purchased. These details are also included in the welcome email sent following the purchase for your reference.
Additionally, you can review the billing information associated with your account by navigating to Settings > Subscription Overview > View Billing History.
To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards,
LiveCareer Customer Support Team.
I loved using the templates
I loved using the various templates. A function that has been great is the transfer from an unploaded CV into a new template, and how to move sections up and down, keeping the same format.
10 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for sharing your experience. We’re delighted to know that you enjoyed using the various templates on LiveCareer and found the CV transfer and section‑moving functions especially helpful. It’s great to hear that these features made the process smoother while keeping the format consistent.
Warm regards,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for sharing your feedback. We’re glad to know that your experience with LiveCareer was nice and that the platform proved helpful for you. Your positive feedback shows the impact the platform can have, and we truly appreciate it.
Best regards,
LiveCareer Customer Support Team.
thank submition
10 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for your five-star review. We’re glad to know that your submission experience with LiveCareer was positive and that the platform proved helpful for you. Your comment encourages us to continue providing reliable support to our users.
Kind regards,
LiveCareer Customer Support Team.
its a good and a useful web for making…
its a good and a useful web for making a resume, although i only use it to make only 1 .ill recommend it
10 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for sharing your thoughts. We’re glad to know you found LiveCareer to be a good and useful website for creating your resume, even if you only needed it once. It’s encouraging to hear that you would recommend our service to others.
Kind regards,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for your feedback. We’re delighted to hear that you found the user experience with our platfrom amazing. It’s a privilege to support you in your professional journey, and we remain committed to offering attentive assistance whenever you need it.
With gratitude,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for your feedback. We’re delighted to hear that you found the user experience with LiveCareer amazing. Knowing that our platform provides such a positive and smooth interaction is truly encouraging. It will be a pleasure to support you again in your professional journey whenever you choose to use the platform.
Best regards,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Bună,
Îți mulțumim pentru comentariul tău. Ne bucură să aflăm că experiența cu LiveCareer a fost pozitivă și că ai găsit sprijinul oferit util. Aprecierea ta de 5 stars ne motivează să continuăm să oferim un serviciu clar și eficient pentru toți utilizatorii.
Cu respect,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
We’re glad to know you had a good experience with our service. Your feedback highlights the value of LiveCareer as a supportive tool for job seekers, and we’re pleased it met your expectations. Four-star recognition like yours motivates us to keep improving.
Warm regards,
LiveCareer Customer Support Team.
I loved how easy it was to create…
I loved how easy it was to create several different resume templates. The result was better than expected. Wonderful.
9 September 2026
Reply from Livecareer - Online Resume Builder
Hello
Thank you for sharing your experience. We are thrilled to hear that you found it easy to create multiple resume templates and that the results exceeded your expectations. If you have any specific preferences or requests for your next visit, please feel free to let us know. We’ll be happy to assist you and wish you all the best moving forward.
Warm regards and good luck,
The LiveCareer Customer Support Team.
Best to prepare for a job
9 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for your comment. We’re glad to hear that you found LiveCareer to be the best tool to prepare for a job. Knowing that our platform supports you effectively in your career journey is very rewarding for us.
With appreciation,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for your 5-star review. We are so pleased to hear that our service worked perfectly for you. It's truly rewarding to know that we could meet your expectations. If you have any specific preferences or requests for your next visit, please feel free to let us know. We’ll be happy to assist you and wish you all the best moving forward.
Kind regards,
The LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for your review. We're so pleased to hear that you found our platform easy to use and that our templates and setups were perfect for your needs. Our goal is to provide practical resources that make creating and improving your CV easier and more convenient. Thanks again for sharing your experience, and best of luck with your future applications.
All the best,
The LiveCareer Customer Support Team.
Simple to use etc
Simple to use etc, the subscription free is why I cancelled my account. Its way too high!!
9 September 2026
Reply from Livecareer - Online Resume Builder
hello,
Thank you for your feedback. We’re glad to hear you found the service simple to use. We’re sorry to hear that the subscription cost did not meet your expectations, and we understand your decision to cancel. We are always trying to improve our offerings to provide the best value for our services, without disregarding our customers' needs. Please feel free to contact us at customerservice@livecareer.com. We will be happy to assist you and provide you with any special offerings available that could help make our service more affordable for you. Wishing you the best moving forward.
Warm regards and good luck,
The LiveCareer Customer Support Team.
Cooooooooool
9 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
Thank you very much for taking the time to leave a review. We are delighted that our platform helped you create your resume and that you were satisfied with our service. Should you need any further assistance, our customer service team is happy to help.
Best regards,
Your LiveCareer Customer Service Team.
Reply from Livecareer - Online Resume Builder
Hola,
Gracias por tu comentario positivo. Nos alegra saber que has tenido una experiencia positiva con LiveCareer. Nuestro objetivo es ofrecer herramientas sencillas y prácticas que hagan que la creación de documentos profesionales para tu carrera sea más fácil y cómoda. Si tienes alguna preferencia o solicitud concreta para tu próxima visita, no dudes en hacérnoslo saber. Estaremos encantados de ayudarte y te deseamos lo mejor de cara al futuro.
Un saludo y mucha suerte,
El equipo de atención al cliente de LiveCareer.
This site is good but i don't have the…
This site is good but i don't have the money to continue my subscription
8 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
We appreciate your positive feedback on our site. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us atcustomerservice@livecareer.com should you wish to explore any current special offers that may be available.
All the best,
LiveCareer Customer Service Team.
Good but not good
The site is great, but it's stupid that you have to pay even though at first it said free resume creation.
8 September 2026
Reply from Livecareer - Online Resume Builder
Hello,
We appreciate your feedback and understand your frustration regarding the pricing. We apologize for any confusion this may have caused and appreciate the opportunity to clarify the situation.
With our basic account, you can create and download a plain-text version of your CV using our examples and tips. If you wish to download, print, or email your CV in PDF or Word format using our professionally designed templates, a small fee is required to start our 14-day trial period. This trial automatically converts to a monthly subscription unless cancelled, and you can cancel at any time—there is no long-term commitment.
Our service aims to provide ongoing access and support, but we fully understand that maintaining the subscription may not always be necessary after you have created your CV.
We are pleased that our platform has helped you create your CV and that you have benefited from our tools. If there is anything we can help with, our customer service team is ready to assist you.
Best regards,
LiveCareer Customer Service Team.
It's not enough the service isn't good it charges for no service
I used supposingly free service for about an hour because I wanted to send my cv but didn'thave my computer with me. I ended up using my friend's computer at the end because it was almost impossible to use the website on the phone. After spending an hour or so rebuilding the cv it turned out I had to pay for the service which was advertised as free. The fee wasn't very high just less than 2pounds so I decided to pay it instead of starting all over again on another service. I was hugely surprised when I found out that they charged me another 19.95 two weeks later. I didn't take any subscription and haven'tused the website except that one time. I only agreed to pay about 1.95 for the service of reformatting my cv which wasn't even good.
After contacting the company they have refunded me half of the money taken but I am not satisied because I was not aware of any additional charge except 1.95.
PS. Thank you for your answer but how you can see from other reviews you aren't transparent at all otherwise you would not have so many 1* reviews most for the same reason. People paid to download their cv to find out that you were billing them for months for something they have never ordered. Disgusting!
I do not understand why you even bother responding and pretending that you care. If you really did, you would start being transparent and write that you charge 1.95 as a catch to download the cv but this means that you start billing cicle and you will charge 19.85GBP after 14 days and each month after that. The reviews are showing clearly over and over again that this is not clear so instead of responding each individual change the messages shown so it would be clear.
BTW, the refund for 14 days which you said you made still did not arrive and it has been about 2 weeks now.
PS2. 2026.09.12 Today I have received the second refund 9.92GBP. I also noticed that the first one also arrived but on my GBP account that's why I haven't noticed it previously.
Thank you.
My advice is still valid. Please change the description. It is not clear, that you take a subscription. I looked for your emails from 24th of August. I got 5. In the second one you wrote about the subscription on the very bottom in the amail "thank you for your order". Please change the title to "thank you for your subscription" and write about the subscription on top so you will have less disappointed customers.
14 August 2026
Unprompted review
Reply from Livecareer - Online Resume Builder
Hello,
We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide an overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.
We do not offer one-time trials or one-time payments, and we do not charge per resume, as our service operates through a subscription model that includes a 14-day trial. If the subscription is not cancelled beforehand, it automatically renews into a paid monthly plan to ensure uninterrupted access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcome email sent after the purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining full transparency. You can also see it reflected in your account details: "Settings/Subscription Overview/View billing history". We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.
We take your feedback seriously and are committed to enhancing the overall experience to elevate customer satisfaction. We have located your account and confirmed that it has been canceled; no further charges will apply. You received an email confirmation about this information.
Upon further review, we have also provided you with a refund as a sign of goodwill. Please allow 7–10 business days for the refund to be available in your account. We greatly appreciate your feedback as it helps us identify and address any issues. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
If you have any further questions or suggestions, please feel free to reach out at customerservice@livecareer.co.uk. We value your partnership and strive to provide a seamless experience.
Best regards,
LiveCareer Customer Support Team.
Reply from Livecareer - Online Resume Builder
Hello,
Thank you for taking the time to leave us a review. We’re pleased you found our platform helpful for creating your resume and that we did a good job. If there’s anything we can do to assist you further, our customer service team is here to help.
All the best,
LiveCareer Customer Support Team.
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