LiveHelpNow has been a valuable part of our customer service tech stack. We've been using them for chat, knowledgebase and email over 10 years. Customers absolutely love the text messaging feature whi... See more
Company replied
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Live Chat Now works great and the analytics really assist me in managing my team. With chats, our call volume is lower, increasing our phone SLAs. The Support team is the best in the business, wit... See more
Company replied
LiveHelpNow is a great fit for us. It offers far more features than we utilize. From a platform management point of view, it is was user friendly enough that I was able to take over managing our live... See more
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LiveHelpNow is amazing! This is the company to partner with for Chat, Ticketing and more. They have great staff that really care, they are responsive, and they have the knowledge. They have been in th... See more
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Company details
- Software company
- Business-to-Business service
- Computer Accessories Shop
- Ecommerce solution provider
- Email service provider
- Internet Service Provider
Written by the company
LiveHelpNow is a powerful, all-in-one customer engagement platform that helps businesses deliver faster, smarter, and more personalized support across every channel. From live chat and SMS to email and ticketing, LiveHelpNow brings all customer conversations into one unified workspace so teams can respond quickly and efficiently. With built-in automation, conversational AI, and robust reporting tools, LiveHelpNow helps reduce response times, improve agent productivity, and create more meaningful customer interactions. Whether handling real-time conversations or managing high volumes of inquiries, LiveHelpNow gives your team the tools to stay organized, responsive, and focused on delivering a better customer experience.
LiveHelpNow
Written by the company
- Smarter Customer Conversations Start Here
- LiveHelpNow is an all-in-one customer engagement platform that brings live chat, SMS, email, and ticketing into a single, easy-to-use workspace. With built-in automation and conversational AI, your team can respond faster, handle more conversations, and deliver more personalized support at scale. From real-time engagement to ongoing customer support, LiveHelpNow helps you improve response times, increase satisfaction, and create better customer experiences across every channel.
See LiveHelpNow in Action
Discover a smarter way to manage customer conversations
Explore how LiveHelpNow brings live chat, SMS, email, and ticketing into one unified workspace.
With built-in automation and conversational AI, your team can respond faster, handle more conversations, and deliver more personalized support across every channel.
Schedule a personalized demo to see how LiveHelpNow can fit your business and help you improve efficiency, response times, and customer satisfaction.
Contact info
330 S. Warminster Rd, 19040, Hatboro, United States
- 877-548-3001
- hillary.long@livehelpnow.com
- www.livehelpnow.net
4.7
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great feature and easy to use
All the staff love it, very efficient and specially the email chat the we receive after the chat is done.
4 September 2015
Unprompted review
Reply from LiveHelpNow
Hi Roland! So glad to hear your experience has been enjoyable and the chat is easy to use!
Chatting with live agents in an instant is a valuable tool for any company.
My experience with LiveHelp is that it's user friendly, easy to set up and easy to use.
18 August 2015
Unprompted review
Reply from LiveHelpNow
So glad to hear your experience has been beneficial!
LIVE HELP NOW AND FOREVER
We've been using LHN since 2009 and haven't considered using anyone else. It's our main tool for servicing our clients and it's battle-tested, flexible, reliable and easy to administer. LHN has provided or built for us just about every feature we can think of -- and we're only using a fraction of what they offer. In the rare instances when there was a problem, they attacked it immediately. When I have a quick question about some feature or a way to do something, their staff is friendly and knowledgeable. You won't find a more powerful scalable chat/email/knowledge base package for this price anywhere. I wholeheartedly recommend LHN,
13 August 2015
Unprompted review
Reply from LiveHelpNow
Joel,
Thank you so much for the favorable review! We have appreciated you just as equally as a loyal customer!
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