I’ve had nothing but the best banking experiences with Live Oak Bank over many years beginning with their Founders Savings Account. Transfers in and out are accomplished smoothly and in a timely m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very Satisfied with Live Oak Bank. I have been a customer for numerous years, mostly purchasing CD's and now have opened a savings account. Everyone I have dealt with has always been exceptionally fri... See more
Company replied
Live Oak Bank is consistently offers one of the highest rates available on savings accounts. I rarely need assistance, as their website offers enough functionality to meet my needs. However, when I... See more
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Live Oak's online application was very easy to use. I was able to transfer funds easily from another bank. The interest on the savings account is very competitive with other high yield savings account... See more
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Company details
About Live Oak Bank
Written by the company
Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are America's premier SBA lender and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured high-yield savings and CDs to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.
Contact info
1741 Tiburon Drive, 28403, Wilmington, United States
- 866.518.0286
- social@liveoak.bank
- www.liveoak.bank
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Transfers to and from our Live Oak…
Transfers to and from our Live Oak savings is so easy and convenient. Great rated too!
1 April 2026
Reply from Live Oak Bank
Sherry, we’re thrilled to hear you had a great experience! Thanks for choosing Live Oak - we’re here to help you keep growing.
Clean and clear web design combined…
Clean and clear web design combined with excellent written instructions and good processes made getting my account open and funded a breeze
8 April 2026
Reply from Live Oak Bank
Thanks for the kind words, Susan! We’re proud to be your banking partner and excited to support your journey ahead.
It was simple to open an account
It was simple to open an account. Love your customer service accessibility online.
1 April 2026
Reply from Live Oak Bank
Gladys, we appreciate your support and are glad to hear things went well. Thanks for banking with Live Oak!
A Fantastic Bank
I enjoy the ease of access, reviewing of accounts, ease of transferring funds, notifications, and highly competitive interest rates!
8 April 2026
Reply from Live Oak Bank
Juli, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Reply from Live Oak Bank
Thank you for the kind words, Joe! If you have any questions, our Customer Success Team is ready to help at 866.518.0286, Monday to Friday, 8:00 a.m. to 8:00 p.m. ET. We’ve got you.
Easy to do business with and ensure…
Easy to do business with and ensure that your service meets your customers expectations.
30 March 2026
Reply from Live Oak Bank
Alfred, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Amazing customer service
Amazing customer service. Everyone I worked with throughout the loan process was great and made sure I was fully in the loop and understanding the process. It feels like they want me to succeed in my new business, and they are available to help make that happen, even after the loan closed. Definitely recommend.
9 April 2026
Unprompted review
Reply from Live Oak Bank
Elizabeth, we’re thrilled to hear you had a great experience with the loan process. Thanks for choosing Live Oak - we’re here to help you keep growing.
It was simple
It was simple. I created the account online, moved money, and made more interest money in a month than in the past year. What's not to like? I appreciate that there is a phone number to a real place and a real person. Used it once and was happy with the experience. My questions were answered professionally and politely. A great combination in this day and age.
1 April 2026
Reply from Live Oak Bank
Thanks for the kind words, Mary! We’re proud to be your banking partner and excited to support your journey ahead.
Reply from Live Oak Bank
Jacob, thank you for being a Live Oak customer! We’re so glad our team could make your experience a great one.
Fantastic yields and service
Live Oak Bank was recommended to me by a friend and I was skeptical about the interest rates and bonus after making a deposit. I’m glad I looked further into this bank, they are absolutely fantastic and lived up to the expectations I had with high yield rates in savings accounts!
3 March 2026
Reply from Live Oak Bank
Thomas, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Great experience opening up 3 savings…
Great experience opening up 3 savings accounts for us and the kids.
30 March 2026
Reply from Live Oak Bank
Michael, we’re thrilled to hear you had a great experience opening your savings accounts. Thanks for choosing Live Oak - we’re here to help you keep growing.
Reply from Live Oak Bank
Lisa, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Transfer
I could not complete a simple transfer in my Android App that I have done in the past!!
18 March 2026
Reply from Live Oak Bank
Hi there - sorry you’re having trouble. Our Customer Success Team is ready to help at 866.518.0286, Monday to Friday, 8:00 a.m. to 11:00 p.m. ET. We’ve got you.
Don't use this dishonest bank.
This bank has horrible customer service. When my father passed away the executor of his estate had a difficult time retrieving the $100,000+ in his account. Live Oak required much more notarized paperwork and hoop jumping than any of the other multiple banks he had accounts with. Our executor stated she found them extremely untrustworthy and they were purposely doing their best not to return his account to his heirs. After all the paperwork the check they cut and sent to me never arrived. They currently refuse to make good on that check. Now they say there were never any beneficiaries for the account. Even though we already proved there were. Please don't use this bank. They will rip you off should the opportunity present.
31 March 2026
Unprompted review
Reply from Live Oak Bank
We're sorry your experience did not meet expectations. This feedback has been passed along to the team.
Reply from Live Oak Bank
Robert, thank you for the kind words! We're so glad our team could help make your experience a great one.
i reached out to this company,and…
i reached out to this company,and before they even took the time to find out about my business, that by the way is a small business generating over 1.5 million a year in business. and turned me down before even trying!! def wont be referring them to any of the many accounts i have.
30 March 2026
Unprompted review
Reply from Live Oak Bank
Thank you for sharing your experience. Your feedback has been passed along to the team.
Reply from Live Oak Bank
Thank you for sharing your experience. Your feedback has been shared with the team.
Everything is simple and easy
Everything is simple and easy. If I have a question the customer service people are excellant.
15 March 2026
Reply from Live Oak Bank
Thanks for the kind words, Elizabeth! We’re proud to be your banking partner and excited to support your journey ahead.
Easy to use
Easy to use. Timely transactions. Savings APR OK but would like better options for CDs
22 March 2026
Reply from Live Oak Bank
Mike, thank you for sharing your experience and banking with Live Oak!
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