Sans Reviews 

170
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love how easy the products are to set up and note that both the air and water purifiers make a massive, noticeable difference in daily freshness. People frequently mention that online ordering is simple and fast, while the units run remarkably quietly and effectively eliminate household dust, pet dander, and unwanted cooking odors. Some reviewers were not happy with customer support, mentioning frustrating communication hurdles and difficulties getting proper assistance with product returns or replacement parts. A few consumers also pointed out ongoing challenges with obtaining replacement filters through the automated subscription models.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it is very effective at purifying the air and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional performance and... See more

User experience

Customers had positive experiences with user experience, frequently highlighting that the units are simple to... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting quick responses and helpful support... See more

Order

People report positive experiences with order, noting that ordering and delivery are remarkably easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived in good condition. Found it very difficult to reinstall the filter after removing the power cord. Could have been made more clear in the manual. Also on 2nd day colors on air quality indicat... See more

Rated 5 out of 5 stars

A nice purchase experience always gets better when it actually works as intended. Online purchases can go sideways quickly, the sting is worse when the scam is exposed. Sans will go in the legit... See more

Rated 5 out of 5 stars

The Sans Water Purifier was easy to unpack and set up and simple to get started drinking fresh and clean water once again. We bought an extra Glass Pitcher so that we can use one for our Keurig Coffee... See more

Rated 5 out of 5 stars

Just reading reviews definitely inspired our purchase! Then, we knew someone who purchased two! Couldn’t be happier with the elimination of dust and odors from cooking or from using scents like per... See more


Company details

  1. Homewares Shop
  2. Environmental Service
  3. Water Purification Company

Written by the company

At Sans, we believe that home should be your healthiest place. That's why we create thoughtfully designed products that improve the quality of what surrounds you every day—starting with the air you breathe and the water you drink.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

170 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(170)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY…I’m on my third machine…

Let’s just say I’m on my third machine and every time they’ve replaced it I’ve had to check it in my luggage to get it to my home in Mexico. I asked if I could return my third machine and a customer service representative said yes. I then requested to return it and they said no, past the deadline and would not honor it. Now I’m stuck with a chore and a piece of junk. These machines must be so inexpensive to make bc in lieu of giving a refund they would rather just send a new one to a customer that no longer wants it. I intend to post this review everywhere I can to alert consumers of their shady business practices.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

I love my minis sans…

I recently bought the two minis sans air purifiers and I have one in my bedroom and one in the living room. I love them, they are the best purchase I have ever made and I’m shocked that I wake up with no sinus issues.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

SANS is up and running

The SANS was easy to set up. In fact, it was up and running within moments. We have it set on automatic and several times, it has revved itself up, indicating something bad is in the air. Today, it sensed the grass being mowed two doors up and it felt the air being sucked in by my air conditioner wasn't up to par. Took about 5 minutes for the SANS to settle down to low speed. I am very confidant it is working as promised.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Incredible clean odorless water taste!

I’ve been using the Sans water purifier system, and I couldn’t be happier. It delivers crisp, clean, great-tasting water that has genuinely improved my palate for the better. I love knowing I’m drinking pure water every day — highly recommend!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Miracle For Me! …

Well after my husband and I read about Sans — we decided to give it a try. I have bad severe allergies. I usually have a hoarse voice daily — a stuffy nose and just feeling miserable. Well after setting up my Sans — I waited 24 hours to see some results. Well I was amazed — as I started to not sneeze as much and no more crying eyes -hahaha. My voice got better as I talked to my family . I can sing now !! I’m not perfect, but my voice is coming back. No more seeing the throat specialist ughhh. I’m not stuffy like before I started Sans in my home. I can be outside for a little while , and when I come inside— it’s amazing as I can really feel the difference in the air in my home. I needed to get a new AC unit and got all my house vents cleaned. Now folks, it’s like I walk into a hospital!!! The air is fresh smelling - just amazing. I walk into my home take a seat and within 10 minutes— I feel so much better . It’s so much easier to sleep at night— I don’t feel any stuffiness in my bedroom. I usually take about 2 hours to fall asleep — but now it can be 30 minutes and that’s fabulous!!! No more playing games all night as I can breathe better and no more 2 pillows for my head to be elevated.✅ I’m feeling so much better and I’m happier. ✅Folks — to be able to breathe better in your home or while trying to get some sleep— is a pure joy!! I’m a fan for life !!✅ I’m going up the breathe better ladder and it’s all thanks to Sans!!! I am grateful and full of breathtaking joy each and everyday. Thank you creators this was made for me!!😊😊😍😍

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Water Purifier changed my life

I used to bring 5 gallon jugs to the grocery store to fill up reverse osmosis water. Now, I wouldn't trade the convenience of my Sans for anything. Filters straight from the tap without any set-up and the water tastes so pure. No more grocery trips hauling 30 pound jugs.

29 June 2025
Unprompted review

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