Provided a good value product - Bike shed. However, product was delivered on the wrong day and by 2 separate deliveries, therefore we weren't available to collect the delivery(s). Once built the... See more
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The saga of the missing shed ! At the present time I have received half a shed. I ordered the shed on 7th April it was stated delivery would be 3-7 days. After the seven days & no shed I contacted the... See more
Company replied
I did wait for two weeks for a reply to my emails regarding a replacement for a dehumidifier I was told I was getting. They just stopped communicating and when I messaged the online chat customer se... See more
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The lampshade arrived perfectly packaged , my reasoning to drop a star ⭐️ as with most online purchases, you only have email as point of contact .. I hadn’t realised and will make a conscious effort n... See more
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Company details
- #382 of 396 best companies in Home Furniture Shop
- #221 of 227 best companies in Bedroom furniture shop
- #116 of 120 best companies in Garden Furniture Shop
- #240 of 243 best companies in Home improvement shop
- #112 of 113 best companies in Interior designer
- #92 of 92 best companies in Sofa store
About Living and Home
Written by the company
We provide a wide range of high quality,contemporary, classic and stylish home furnishings at the best possible prices. Providingleading customer service to all of our valuedcustomers, our team of buyers source only thehighest quality products, all delivered to you viafast, free and tracked delivery.
We meticulously curate every product to ensure the highest quality, offering a selection that combines exceptional design with reliable performance. Our rigorous standards guarantee that each item meets our exacting criteria, providing consumers with peace of mind and confidence in their purchase.
We value every one of our customers and our team is always available to help you. We are constantly adding new products and all of our staff are fully trained in the latest trends and styles. A dedicated live chat service is available for all your enquiries and we can give you an instant response. Your satisfaction is, and always will be, our top priority.
Having spent years building extensive and lasting relationships with our partners both here in the UK and abroad, we are able to supply you with the very best in home furniture. We are committed to working with businesses all over the world to ensure the best possible deals for you.
We meticulously curate every product to ensure the highest quality, offering a selection that combines exceptional design with reliable performance. Our rigorous standards guarantee that each item meets our exacting criteria, providing consumers with peace of mind and confidence in their purchase.
We value every one of our customers and our team is always available to help you. We are constantly adding new products and all of our staff are fully trained in the latest trends and styles. A dedicated live chat service is available for all your enquiries and we can give you an instant response. Your satisfaction is, and always will be, our top priority.
Having spent years building extensive and lasting relationships with our partners both here in the UK and abroad, we are able to supply you with the very best in home furniture. We are committed to working with businesses all over the world to ensure the best possible deals for you.
Contact info
22 Kay Street, M11 2DU, Manchester, United Kingdom
- enquiries@livingandhome.co.uk
- www.livingandhome.co.uk
3.1
Average
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 24 hours
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Cowboys
Be wary of this company...i bought feom these cowboys through the range...i received a boxing target from these in a battered box on opening wher you fit in 2 aa batteries there where no springs,,contacted these and also the range aftercare to have another sent out and they say they will reply but dont...never will i order through the range or living and home ever again.be wary people.
Linda
5 November 2025
Unprompted review
Reply from Living and Home
Dear Linda Anwyll,
We’re very sorry to hear about your recent experience and completely understand your frustration. We’ve checked our communication records and it appears there may have been an issue with the email address on file, which prevented our previous message from reaching you. We sincerely apologise for the inconvenience this has caused.
We did receive your photo of the damaged outer packaging, but we have not yet received any photos of the product itself. To help us resolve this for you as quickly as possible, could you please send us a clear photo of the damaged product—specifically the battery compartment where the springs are missing? Once we have this, we can immediately arrange the appropriate solution for you.
Please send the photos to our customer service team at [support@livingandhometherange.zendesk.com], or reply directly to the customer service's message in the platform if that’s easier.
Thank you for your patience, and we look forward to getting this sorted for you as soon as possible.
Best Regards,
Living and Home
Great customer service
Ordered something that didn’t meet expectations. Contacted customer service who responded very quickly and offered an exchange for an item of the same value, or a return. I found something similar that cost slightly more and asked if I could pay the difference. They have agreed to send me the replacement at no extra cost and I don’t need to return the original. Great customer service.
22 November 2025
Unprompted review
Reply from Living and Home
Dear Tracey Halstead,
Thank you so much for your wonderful review! We’re really glad to hear that our team was able to assist you quickly and provide a solution that worked well for you.
Your satisfaction means a lot to us, and we’re happy the replacement arrangement met your expectations.
If you need any further help, please feel free to reach out. Thanks again for choosing us!
Best Regards,
Living and Home
Delivery was so quick e product…
Delivery was so quick excellent product thank u haven’t used it yet though but will do another review
31 October 2025
Reply from Living and Home
Dear Rian,
Thank you so much for your kind review! We’re glad to hear that the delivery was quick and that you’re happy with the product so far. We hope it serves you well, and we’d love to hear your thoughts once you’ve had the chance to use it. Thanks again for choosing us!
Best Regards,
Living and Home
I brought a 8x6 shed that once built…
I brought a 8x6 shed that once built was only 7x6. Check the dimensions carefully
31 October 2025
Reply from Living and Home
Dear Derek Simpson,
Thank you for your feedback. We’re sorry for any confusion caused.
The product listing includes full measurements in both feet and centimetres to help customers check the exact size before purchasing.
If you need any further help, feel free to reach us at enquiries@livingandhome.co.uk.
Thank you for bringing this to our attention.
Best Regards,
Living and Home
Dont buy from them
Buying from this company has been painful from start to finish.
Firstly, I had to chase the order I placed, then I had to pay an additional fee for delivery and now they're refusing to provide rubber feet, that was missing from the packing and its part of the assembly steps - to make the fire safe and fit for use.
Only good thing is that the fire actually looks nice, shame about the after sales and customer service.
21 November 2025
Unprompted review
Reply from Living and Home
Dear Cathy Souter,
We’re very sorry to hear about your experience, and we appreciate you taking the time to share this feedback. This is not the level of service we aim to provide. We’ve tried to locate your order based on the information in your review but have not been able to find a matching record in our system.
We’d really like to resolve this for you—especially regarding the missing rubber feet—so your fire can be assembled safely. Could you tell us which platform you purchased the product from? Is it Debenhams? If so, Could you please contact us at returns@livingandhome.co.uk with your order number and delivery details? Once we receive your information, we will look into this matter urgently and assist you further.
Thank you for being so understanding.
Best Regards,
Living and Home
Starting to get really bored of this…
Starting to get really bored of this company and their inability to understand basic English.
Had a defective product (already left a review about this) and I am now, finally getting my refund however I have asked the company to collect the item as it is no longer needed and I don't want it in my house.
As usual they are delaying matters. First they offered me £10 to dispose of the item. I rejected the offer as it is not my responsibility to take time out of my day to get rid of their rubbish.
They then said that their couriers will not collect damaged goods however soon back tracked when I presented proof where they told other reviewers they their couriers will only collect defective goods! So that was a lie they were caught out with.
They're now delaying matters saying the couriers are too busy to collect.
If I was angry before, now I'm fuming.
Have asked for a managers /complaints email and of course I'm ignored!
Spent way too much time dealing with this mess of a company.
They need to be shut down
21 November 2025
Unprompted review
Reply from Living and Home
Dear Bex,
We’re very sorry to hear about your experience and the frustration this has caused. This is certainly not the level of service we aim to provide. We’ve tried to locate your order based on the information available but have not been able to find it in our system.
To help us resolve this quickly for you—including arranging the correct return/collection process—could you please contact us directly with your order number, full name, delivery address, and any photos or correspondence you mentioned? You can reach our support team at [support@livingandhometherange.zendesk.com ].
We take situations like this seriously and want to make things right as soon as possible. Thank you for giving us the opportunity to look into this further.
Best Regards,
Living and Home
Do not buy this unless you are a professional!his product was definitely for a…
This product was definitely for a professional. It was so very difficult to put together. Hundreds of bits which took 4 days to construct. I can't even bare to go and look as there are gaps in the doors. I am so disappointed.
21 October 2025
Reply from Living and Home
Dear Celia,
Thank you for your feedback, and we’re truly sorry to hear about the difficulties you faced during assembly. This is certainly not the experience we want for our customers.
Please accept our sincere apologies for the inconvenience caused. The number of parts and the time it took must have been very frustrating, and we completely understand your disappointment—especially with the gaps in the doors.
If possible, could you please send us photos of the issue to enquiries@livingandhome.co.uk? Our team will review them as soon as possible and provide a solution, whether it’s guidance on adjusting the doors, replacement parts, or any other support you may need.
We’re here to help and want to make sure you’re fully satisfied with your product.
Best Regards,
Living and Home
Reply from Living and Home
Dear James Pilkington,
Thank you so much for your kind review! We're delighted to hear that everything went smoothly from ordering to delivery. If you need any assistance in the future, we're always here to help.
Best Regards,
Living and Home
Reply from Living and Home
Dear Liz Roberts,
Thank you so much for your lovely feedback! We’re delighted to hear that you are happy with the delivery and the quality of the product. If you need any further assistance, please feel free to reach out to us.
Best Regards,
Living and Home
Reply from Living and Home
Dear Brenda Towning,
Thank you for your review! We’re glad to hear your order arrived quickly. Whenever you get a chance to set up the light, feel free to let us know if you need any help. Enjoy your new home!
Best Regards,
Living and Home
Reply from Living and Home
Dear Mr Mick Czaja,
We're thrilled to know you love your fireplace! Thank you for your lovely words and for recommending us — we can’t wait to serve you again soon.
Best Regards,
Living and Home
I had a delivery of a damaged item
I had a delivery of a damaged item, most like had a hit in the side of fireplace
26 October 2025
Reply from Living and Home
Dear George Kamil,
Thank you for your feedback, and we’re very sorry to hear that your item arrived damaged.
Could you please send us clear photos of the issue to enquiries@livingandhome.co.uk?
Once we receive the images, we will review the case and provide you with the best solution as soon as possible.
Thank you for your cooperation.
Best Regards,
Living and Home
Beautiful fire
Beautiful products, great selection to chose from and easy to navigate. Fire is stunning and so cosy looking! So many compliments and totally transforms my living room
17 October 2025
Reply from Living and Home
Dear Sharon Fleming,
Thank you so much for your wonderful review!
We’re delighted to hear that you found our products easy to choose from and that the fire has transformed your living room so beautifully.
Your compliments mean a lot to us, and we’re thrilled that you’re enjoying your new fireplace.
If you ever need any assistance in the future, we’re always here to help.
Thanks again for choosing us!
Best Regards,
Living and Home
Its sooo beautiful 😍 love this product…
Its sooo beautiful 😍 love this product .assembling the product little bit time taking .but overall a good quality product
17 October 2025
Reply from Living and Home
Dear Aasma Zahid,
Thank you so much for your lovely feedback! We’re delighted to hear that you love the product and find it beautiful.
We really appreciate your patience with the assembly process, and we’re glad the overall quality met your expectations.
If you need any help in the future, feel free to reach out!
Best Regards,
Living and Home
Product good
Product good. Customer services responsive. Disappointed i did not receive assembly instructions with the item and hence couldn’t set up when it arrived
15 October 2025
Reply from Living and Home
Dear Stuart,
Thank you for your feedback, and we’re glad to hear you are happy with the product and our service.
We sincerely apologise that the assembly instructions were not included with the item upon arrival. We have already sent the instructions to you via email, and we hope this helps.
If there is anything else you need, please feel free to let us know.
Thank you again for your understanding.
Best Regards,
Living and Home
Reply from Living and Home
Dear Lynn Cochrane,
Thank you so much for your kind feedback! We're delighted to hear that you were happy with our service and that the delivery driver made a good impression. If you need anything else, feel free to reach out.
Best Regards,
Living and Home
Item was delivered on time and was as…
Item was delivered on time and was as described.
22 October 2025
Reply from Living and Home
Dear Saqib,
Thank you for your positive review! We're glad to hear the item arrived on time and matched your expectations. We really appreciate your patience and attention to detail! We look forward to serving you again!
Best Regards,
Living and Home
Good value for money
Good value for money, promt delivery service free and the product I brought was just what I expected.
13 October 2025
Reply from Living and Home
Dear Mr Coulson,
Thank you for your wonderful feedback! We're delighted to hear you found great value for money and that the delivery was prompt. It's great to know the product met your expectations. If you need anything else, we're here to help.
Best Regards,
Living and Home
The delivery was on time.
The delivery was on time.
The shed it is a bit complicated to build but manageable.
It took me and my wife 5 days, a few hours every day, gotta pay a lot of a attention to the instructions.
21 October 2025
Reply from Living and Home
Dear Florin M,
Thank you for sharing your experience! We’re glad to hear your shed arrived on time and that you managed to build it successfully. We really appreciate your patience and attention to detail! We look forward to serving you again!
Best Regards,
Living and Home
Our large media fire arrived so quickly…
Our large media fire arrived so quickly (48 hours) and it was well packaged and in immaculate condition - definitely order from Living & Home again 👍
21 October 2025
Reply from Living and Home
Dear Robert & Victoria West,
Thank you so much for your lovely feedback! We’re delighted to hear that your media fire arrived quickly and in perfect condition. We truly appreciate your support and look forward to serving you again!
Best Regards,
Living and Home
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