London & Kent Surveyors Reviews 

360
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, noting that the knowledgeable professionals consistently go above and beyond expectations. Customers frequently mention that booking a property survey online is exceptionally simple, quick, and efficient throughout the entire process. The final survey reports are described as extremely thorough, detailed, and accompanied by helpful photographs that bring complete clarity. Some people were satisfied with the dedicated follow-up consultations that effectively answer questions and alleviate any potential purchasing concerns. Consumers also deeply appreciate the approachable staff who coordinate smoothly with estate agents to ensure a completely seamless and stress-free journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, fast turnaround... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, thoroughness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, seamless process... See more

Booking process

People report positive experiences with the booking process, describing it as quick, seamless, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more

Rated 5 out of 5 stars

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be diff... See more

Rated 5 out of 5 stars

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for... See more

Rated 5 out of 5 stars

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the repo... See more


Company details

  1. Chartered Surveyor

Written by the company

London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

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4.9

All reviews

(360)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb Service!

We were extremely impressed with the service from start to finish. The detail included within the survey was superb, and the follow up call ensured everything was clear and all of our questions were answered. Would definitely recommend!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I chose this surveyor after doing some research. They’re not the cheapest option, but the service was excellent. The survey was originally scheduled for another day, but due to a storm, the surveyor called me early that morning to check whether I still wanted it to go ahead. If it did, they would only have been able to carry out an internal survey, as the drone couldn’t be used outside, so we agreed to reschedule for three weeks later.

When I received the survey, it was a detailed 80-page report. I also had a 40-minute call with the surveyor (which ran over), during which he answered all my questions clearly and explained everything in simple, easy-to-understand terms.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Helpful survey and great communication

The survey was thorough and flagged the main things we needed to know. A few parts were a bit technical at first, but the follow-up call with the surveyor was really helpful and explained everything clearly. Overall, a very professional and reassuring service.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience working with L&K

Great Experience working with L&K
They have provided us with an early survey, done free of charge and once we booked with them, the communication was fast and they were approachable and understanding throughout the whole process.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish. Would use again

Very helpful report and a quick turnaround time from inspection to report. The follow up phone call was especially valuable as it gave me lots of useful information to pass on and slightly challenge the estate agent + helped me understand everything clearly RE: the technical parts. I have had friends who have struggled to get in touch with their surveyors afterwards or to have things properly explained, so it was amazing that the after call was included. The whole process was quite seamless (I didn't really do anything). The use of the drone was a surprisingly helpful bonus, and the valuation (extra) provided me with peace of mind I wasn't overpaying. Have already recommended to a friend.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Thorough and honest survey!

They were very helpful. Easy to use portal and simple to book the survey.I really like the fact you get a phone consultation with the surveyor that completed the survey. Plus they also use a drone to enable them to get a good look at roof/ Chimney.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

High quality and quick

Fantastic service- arranged swiftly and survey was available quickly and is of very high quality. Very impressed and would recommend!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Service was super

Service was super

Quick to book online. Very simple portal to make payment.

Survey completed throughly and in a great level of detail.
Report was very clear with colour grading and numerical levels of severity. Making for an easy read for those less knowledgeable.

Follow up call from rhe surveyor to go over anything not understood in further detail..

Great service thank you

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with the team

Great experience with the team. Understood when there were setbacks along the process and rescheduled with very little problem. Gave detailed reports in a short time period.

Would recommend to anyone. Thank you!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, detailed easy to read and understand survey received complete with photos which helped. Did what they said and when they said. Would recommend and use again.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

We'll use them again!

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be difficult to find without it. They are very knowledgeable and explained thoroughly at the after survey call.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

5 star Surveyors and worth using.

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for and the only Surveyors I could find who use a drone which is essential for a proper survey. Well done for providing a 5 star service yet again.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We had Kieran do our survey he was very thorough, gave us all the information and more! Had a post survey call with us to answer any questions we had and was able to explain anything we had a query on in further detail! Would definitely recommend

31 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve have booked a survey with London…

I have booked a survey with London and Kent Surveyors twice for two different properties and I recommend using them.
They are very knowledgeable, professional and explained things in great detail on the report, outlining everything you need to know. They were very friendly and down to earth making the whole experience a great one. I also got a discount to use them again but wanted to use them anyway, regardless of the discount as they did a great job the first time I used them. I also had to put the survey on hold for a number of weeks and the person I spoke to to do that was lovely too.

22 October 2025
Unprompted review

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