London & Kent Surveyors Reviews 

360
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, noting that the knowledgeable professionals consistently go above and beyond expectations. Customers frequently mention that booking a property survey online is exceptionally simple, quick, and efficient throughout the entire process. The final survey reports are described as extremely thorough, detailed, and accompanied by helpful photographs that bring complete clarity. Some people were satisfied with the dedicated follow-up consultations that effectively answer questions and alleviate any potential purchasing concerns. Consumers also deeply appreciate the approachable staff who coordinate smoothly with estate agents to ensure a completely seamless and stress-free journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, fast turnaround... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, thoroughness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, seamless process... See more

Booking process

People report positive experiences with the booking process, describing it as quick, seamless, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more

Rated 5 out of 5 stars

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be diff... See more

Rated 5 out of 5 stars

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for... See more

Rated 5 out of 5 stars

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the repo... See more


Company details

  1. Chartered Surveyor

Written by the company

London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

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4.9

All reviews

(360)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

We were provided with a very thorough survey of the property and a very detailed report which we were very happy with.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

The process from start to finish was incredibly simple. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within 3 weeks of booking it and the report was sent to us on the date they specified it would be. The survey itself was extremely thorough and easy to understand. Would 100% recommend to anyone requiring a surveyors report.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

We had a RICS level 2 survey done-Excellent service

We had a RICS level 2 survey done. Really easy to book and liaise with, the report was really detailed, with lots of photos and very clear and easy to understand. Useful information for the future and what we would need to do to maintain the property as well. Seemed very professional. We were offered a meeting to go through the report, but we didn't feel it was necessary as the quality of the report was excellent. I would highly recommend.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

London & Kent Surveyors Level 3 RICS Survey

We approached London & Kent Surveyors for a Level 3 RICS Survey. As first time buyers we were new to the amount of information presented to us, but L&K delivered the survey to us in a way that was clear and concise, as well as organising a follow-up call to talk through next steps.

My partner and I would thoroughly recommend L&K for their courteous and efficient service, as well as their regular communication and updates and clear guidance based on their findings.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Really thorough review…

Really thorough review and great getting the drones to take pics of the roof. Quick, efficient and really knowledgeable and supportive throughout the process.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent surveyors - look no further!

Very happy with the Homebuyers Survey completed for us recently; very comprehensive and detailed report. Service was excellent throughout with regular updates on progress via email. Highly recommend both for quality and value for money.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly reliable

After having previously rescued us from a house that hid multiple flaws, London & Kent Surveyors provided an excellent and in-depth report on the house my wife and I are now moving into, with plenty of information and recommendations for next steps.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As a First Time Buyer I was overwhelmed with the amount of surveyors that are out there but the reason I chose London & Kent Surveyors for a Level 2 was because of these reviews, that they include drone footage of the roof, and follow up with a complimentary phone call which really set them apart from other companies.

Booking them in was very easy - loved that they also provided me with a free research report before I even decided to use them for sure. They are also incredibly responsive both via whatsapp and through the phone, and was able to send me a sample report so I know what to expect.

When it came to them putting in a date for the survey, they told me they had a wait time of 2.5-3 weeks and they dealt with the estate agent directly - I got mine in at about 2.5 weeks after paying.

Survey arrived 3 working days later and was laid out very well, and was able to book in a call with the surveyor about 2 weeks after to discuss the report in detail. Alex did mine and he was great at explaining anything I wasn't sure about.

Thanks again for doing my survey!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

London & Kent Surveyors - Highly Professional

London & Kent Surveyors provided a really comprehensive report and looked to use a wider range of techniques than any of the other survey providers we looked at for the purchase of our new home. Their report also weighted the most important things to tackle which I appreciated given we would not necessarily be able to resolve all of them.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Level 2 Survey

Recently booked a Level 2 Survey. We had a very positive experience from booking through to the report. We were offered a 30 minute phone call afterwards to discuss the findings of the survey which was extremely useful. Great communication and would definitely recommend!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star surveying service

I’m happy to give a 5-star rating to London & Kent Surveyors. I used their services twice for a HomeBuyer Level 2 survey. Both times, I received exceptional service along with clear, easy-to-understand reports. The survey appointments were scheduled promptly, and I was impressed that the reports were delivered just a couple of days afterward.
I would definitely choose London & Kent Surveyors again for any future home buyer’s surveys, and I highly recommend this company to anyone looking for reliable and professional surveying services.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, fast and precise. Highly recommended. Report was very detailed and helped us making better decision

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Communication

Surveyors/admin had great communication, I asked for specific things to be checked and they did so. I would email them to add additional things or to ask when I would receive the report and responses were almost instant. The report itself was very in depth and included lots of photos including drone footage. You can tell a lot of time and effort go into the reports.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Level three RICS survey - 10/10

Level three RICS survey

We were booked in quickly after transferring funds and timelines were communicated.

Absolutely amazing report that was high quality and had in depth detail. It was evident that a lot of time was spent on the survey and post writing the report. The report included a break down of rag ratings/ urgency points, pictures in each section and paragraphs of findings and suggestions/advice.

Post client care was great as well, they automatically offer you a 30 minute follow up call to discuss the findings and put your mind at ease.

When we were looking at quotes, L&K sent a 30 page desktop report free of charge which in itself was of high quality.

Will be recommending L&K to everyone and will use again if needed.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Great surveyors

Great, detailed survey. Found issues we had missed on our viewing. Helpful follow up call with Samuel and received the result really quickly.

Really appreciated the free research report provided at the outset too.

Would use again.

14 August 2025
Unprompted review

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